Five Star Painting of Salt Lake City

They completed the basic paint job, which is the only reason this isn’t a 1-star review. But overall, I would not recommend this company. The painters rushed through the work, missed multiple spots, got paint on areas it shouldn't be, and failed to complete the touch-ups they specifically promised. They also ghosted me after saying they’d return to fix the issues. Now I’m left cleaning up their mistakes and doing the touch-ups myself. They seemed to want to be in and out as quickly as possible with no concern for quality. It feels like I paid for a full service and got a half finished job. Save yourself the frustration and go with someone who actually follows through.

Great work. Team was friendly and helpful. We are going to bring them back to do our basement when we are ready.

It went very well. They did a good job. They still have some small touch up left to do but they will complete when I return in the spring.

Great! They were very responsive, wonderful follow through. They fulfilled every commitment and the timetable to a “T”! The project manager made three visits within the three day project including the day after the painters finished. He returned to check their work, to see if any touch was needed and to verify that we were satisfied with their work. There were a few very small touch ups needed, that were spotted by the PM, not us. The crew returned the next day and took care of them. This crew, Erick, Christian and George were about the very best contractors we have ever had. Professional, great to work with, thorough, and super friendly, to boot! We would recommend them, without question, to anyone! When we need painters again, we will call Five Star. Definitely live up to their name!

Not punctual, no communication, lacking experience to do job, zero attention to detail. Waste of my time and $$. I would not recommend this company.

The company admitted they had spread themselves thin and subcontracted with people they didn't normally use. The project dragged on far longer than expected (they said 2 weeks... it took at least 2 months). Quality of painting on the house was fine, but paint on the windows, screens, garage door, and driveway was not fully cleaned up. Even with this, I would have given them a better score, but the work on the deck was not good. They scraped some of the loose paint off... and then painted over the flaked off paint. Winter passed and much of the paint has come off the deck. It is very disappointing.

They were very thorough with covering my furniture and floors and did a great job painting. The painters were very polite and were quiet which I really appreciated given that I work from home. Priced very well. Would recommend.

It went great. They came out quickly which I appreciated. One door needed some additional work and it took a while to get them to come back. When they finally came the painter who came addressed my concerns and did a great job.

went real well

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Work was done on time and within the set budget. Very clean and friendly crew, from the gentlemen that came and measured for the original quote, to the painting crew. Would definitely hire five star again.

Very nice. Ricardo was very pleasant and hard working. He went the extra mile and stayed late to put a third coat on to make it look great.

They did a good job. They went above and beyond.

Very well. the entry porch had been primed a couple of years prior and one coat of the final paint on part of it a year ago. Rogelio sanded areas of the previously primed areas that had deteriorated. Since some areas had been primed and some areas had one final coat, Rogelio needed to do everything in the correct order to allow time for each coat to dry before the next went on to finish it all in one day. The final product looks very good and he cleaned-up his masking - no mess left. Very happy with

Please note that Govanni & Gilbert completed the painting job in my basement.  Their work was spectacular, with Govanni being excellent with detail work, and Gilbert with his communication and personal skills.  We are very pleased.

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I've used Five Star painting several times now. They are very friendly and very professional. Every time I have used them, they had several people on the job , they always do a great job and get it done in a timely manner. And they seem to always have the lowest price.

They showed up on time and finished on time. They worked very hard and didn't waste time. Communication was, at times, difficult. We added a few extras and asked for an estimate but didn't receive one. We were a little surprised at the final cost, but they were willing to work with us on a fair settlement.
We appreciated what they did.

These guys did a great job at a great price. I saved over $500 and they did a very professional job. My house (exterior) looks beautiful.

We bought 7 hours of interior painting from an Angie's list deal.  The deal had us schedule the painting right on Angie's list.  5 Star Painting didn't contact us.  I finally did a couple of days later but had to play phone tag.  Finally they scheduled an appointment but then canceled on the day of the appointment only to rest the appointment a few hours later.  That is bad part.

Now for the good part.  The painter, Jose, was fantastic.  He was meticulous and professional.  He did everything we needed him to and even stayed a little later than the contract in order to finish some detail work.  I was very impressed with Jose.  If this is the quality of their painters I will go with them again in a heartbeat.  In fact, I will just ask for Jose again!

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Painter showed up on time, did a great job, and did it for a very fair price. I had painted most of my basement after new construction and just didn't have enough time to finish it. Five star taped off, caulked and painted the trim and doors in 3 bedrooms, a bathroom and a hallway. It took them two 8 hour days. Would have taken me a month. I'm very satisfied.

Initial communication was stellar, with quick response time and good communication before the project began.  Once the project started, communication was non-existent unless I initiated it, and no one contacted me when the project was finished.  I called to have some touch-up work done, and this was done fine, but again, no one contacted me once the work was complete to find out if I was satisfied.  A week later I received an invoice via email, but no human contact.  I was also led to believe that a "crew" would be painting my house.  This crew consisted of one man.  It would have been nice to have been told this up front.  The person who painted was very nice and respectful, but the project was too much for one person to get done in the time quoted me, so ended up running over.  I was also told by the person who gave me the quote that the painter would seal off the rest of the house when he lacquered the bookcase/mantel, however this was not done and the lacquer smell invaded the rest of the house for more than a week.

Everything I was told would be completed, was delivered.  Great communication before during and after the services.