They completed the basic paint job, which is the only reason this isn’t a 1-star review. But overall, I would not recommend this company. The painters rushed through the work, missed multiple spots, got paint on areas it shouldn't be, and failed to complete the touch-ups they specifically promised. They also ghosted me after saying they’d return to fix the issues. Now I’m left cleaning up their mistakes and doing the touch-ups myself. They seemed to want to be in and out as quickly as possible with no concern for quality. It feels like I paid for a full service and got a half finished job. Save yourself the frustration and go with someone who actually follows through.

Great work. Team was friendly and helpful. We are going to bring them back to do our basement when we are ready.

It went very well. They did a good job. They still have some small touch up left to do but they will complete when I return in the spring.

Great! They were very responsive, wonderful follow through. They fulfilled every commitment and the timetable to a “T”! The project manager made three visits within the three day project including the day after the painters finished. He returned to check their work, to see if any touch was needed and to verify that we were satisfied with their work. There were a few very small touch ups needed, that were spotted by the PM, not us. The crew returned the next day and took care of them. This crew, Erick, Christian and George were about the very best contractors we have ever had. Professional, great to work with, thorough, and super friendly, to boot! We would recommend them, without question, to anyone! When we need painters again, we will call Five Star. Definitely live up to their name!

Not punctual, no communication, lacking experience to do job, zero attention to detail. Waste of my time and $$. I would not recommend this company.

Did not hire them in the end. Too many problems with them. Came to paint on the day it should have been washed.

Did not perform as agreed.

The company admitted they had spread themselves thin and subcontracted with people they didn't normally use. The project dragged on far longer than expected (they said 2 weeks... it took at least 2 months). Quality of painting on the house was fine, but paint on the windows, screens, garage door, and driveway was not fully cleaned up. Even with this, I would have given them a better score, but the work on the deck was not good. They scraped some of the loose paint off... and then painted over the flaked off paint. Winter passed and much of the paint has come off the deck. It is very disappointing.

Guy came by to give me an estimate, and afterwords never heard anything back. Called a few weeks later to inquire as to why I never heard anything back, and still never got a response. Wr9000

They made an appointment, never showed up, did not call until a week later to make an excuse.

They were very thorough with covering my furniture and floors and did a great job painting. The painters were very polite and were quiet which I really appreciated given that I work from home. Priced very well. Would recommend.

It went great. They came out quickly which I appreciated. One door needed some additional work and it took a while to get them to come back. When they finally came the painter who came addressed my concerns and did a great job.

When I first scheduled an appointment, Jesse was going to come and do it. Traffic was bad and so I offered to reschedule to the next day. He never showed up. I called the company and they rescheduled me for a few days later. Again, nobody showed up. I called the company again and they said that someone would get in touch with me to see what we could figure out- that has yet to happen. I am amazed that this company can stay in business with such poor customer service. I have hired many contractors in the past for various reasons and have never had them not show up, or even call to acknowledge that they are running late or can't make it. I would never hire this company because who knows if they would even show up to get the job done if after 3 attempts they can't even get me an estimate. I am extremely disappointed in this company.

It went well.

went real well

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Work was done on time and within the set budget. Very clean and friendly crew, from the gentlemen that came and measured for the original quote, to the painting crew. Would definitely hire five star again.

Very nice. Ricardo was very pleasant and hard working. He went the extra mile and stayed late to put a third coat on to make it look great.

They did a good job. They went above and beyond.

Very well. the entry porch had been primed a couple of years prior and one coat of the final paint on part of it a year ago. Rogelio sanded areas of the previously primed areas that had deteriorated. Since some areas had been primed and some areas had one final coat, Rogelio needed to do everything in the correct order to allow time for each coat to dry before the next went on to finish it all in one day. The final product looks very good and he cleaned-up his masking - no mess left. Very happy with

Please note that Govanni & Gilbert completed the painting job in my basement.  Their work was spectacular, with Govanni being excellent with detail work, and Gilbert with his communication and personal skills.  We are very pleased.

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I've used Five Star painting several times now. They are very friendly and very professional. Every time I have used them, they had several people on the job , they always do a great job and get it done in a timely manner. And they seem to always have the lowest price.

They showed up on time and finished on time. They worked very hard and didn't waste time. Communication was, at times, difficult. We added a few extras and asked for an estimate but didn't receive one. We were a little surprised at the final cost, but they were willing to work with us on a fair settlement.
We appreciated what they did.