Electric Rooter Drain & Sewer

This was not an emergency since the another plumber had cleared tree roots which were restricting the flow. So their second inspection/opinion was scheduled a couple days out, which was fine. They were fairly prompt and got to work right away. They encountered some remaining roots but told me that the mainline was in great condition and that no liner was needed! Since there was some minor debris buildup, I asked if they could perform a thorough rooting/cleaning. They agreed and brought in a large rooter that would scrape the walls clean (the first plumber had used a wimpy rooter that could be rented at a home center). I was very impressed with their professionalism and honesty. I highly recommend them and will use them again! Saved me lots of money on a unnecessary service.

My sewer line needs to be cleared of roots periodically. It works best when the cleaning is done from the line on the roof. Some companies won't do any roof cleaning. The guys from electric determined they could safely go up on my roof and removed the roots. The cost was very reasonable. I will take their recommendation and clean the line each fall.

One call to John and he promised to be here in two hours because they were on a current call and another customer was ahead of us. John arrived on time with Don within the two hour time frame. They diagnosed the problem. Cleaned out the sewer line and had us back to normal within an hour. They were clear about the charges that included an extra $50 for after hours work. Well done and thank you!

We were having some plumbing issues due to roots in the pipes. I called to schedule an appointment and they were able to fit me in right away. They gave me a window between 8:30 am and 10:30 am and were finished by 10:00 am. I was pleased by the responsiveness, the professionalism of making sure the job was complete before leaving (they ran the showers and toilets to make sure our draining issues were resolved) and the price seemed very fair.

At  the recommendation of a plumber I had Electric Rooter in about a year ago to clean a floor drain.  After hearing stories of flooding disasters from friends, I called Electric Rooter to come ensure my mains to the street were completely clear.  I have two mains that meet in the front of the house and then out to the street.  I was happy with their work, and would definitely hire them in the future and recommend them.  My one complaint is around timeliness.  I was scheduled for the 8:30-10am window.  At 10am I had heard nothing so I called them.  They had gotten stuck on a difficult morning job, so we rescheduled for the afternoon 2-4pm window and that worked out.  I would have appreciated it if they had called me in the morning to update me rather than my having to call them.  I could have planned out my day better.

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I feel that they did a very good job. I call them and use them every time I need work because they're reliable and pretty reasonable. I know that I will use them again.