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CertaPro Painters® of Salt Lake

Founded 1991 • With Angi since June 2006

With every painting project, we're committed to providing the highest quality work and professional service in Salt Lake City. Residential painting or commercial painting, we're dedicated to the process of certainty - of a job well done. Whatever your needs, big or small, CertaPro will provide a professional quality paint job and an experience you'll be thrilled with. Additional phone - (800) 462-3782. Additional DBAs - CertaPro Painters Ltd, CertaPro Painters of Salt Lake LLC.

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
5198922-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(153) Verified Reviews

Showing 1-25 of 153 reviews
Janice P.
5.0
10/29/2020
It went great- there were friendly, timely, and professional.
Description of Work
Interior painting of walls, ceiling, and wood trim/wood doors
Category
woodworking, interior painters

Service Provider Response

I'm so glad that you were happy with the service we provided you! Thank you for your business, we appreciate it!
michael G.
5.0
04/14/2020
CertaPro of Salt Lake did a great job on my Yalecrest residence. Originally constructed with wood siding in 1941, someone (sadly) elected to clad the exterior in aluminum probably sometime in the 1960’s. The siding was showing its age, as was the window trim. CertaPro of Salt Lake did an excellent job of bringing the exterior appearance back to life. Eric Denton, the estimator, was great to work with and quick to follow up with any questions or concerns. Lori Martin was very helpful in the color selection process. The painting crew supervisor, Ed, and his team were great also; polite, professional and they took pride in their work. I especially appreciate the care they took in not disturbing the plantings in the garden beds. Not all painting crews that I have worked with in the past are that considerate. Needless to say, I would happily contract with CertaPro of Salt Lake for any future painting needs.
Description of Work
residential exterior painting - aluminum siding and wood windows
Category
house painters

Service Provider Response

[Member Name Removed], Thank you for providing such a detailed review! We appreciate your kind comments and the work that you have provided us!
Lynn P.
5.0
10/28/2019
Excellent. Very tidy, careful preparation, timely completion and followup
Description of Work
Exterior painting of striated brick in historic district and painted door frames
Category
house painters, interior painters

Service Provider Response

Thank you for your review and your business!
Gina S.
3.0
08/06/2019
I was pleased with the experience I had with CertaPro up until the end of the job, though in retrospect I may have missed a few warning signs. The estimate process was easy so I scheduled the job just a couple weeks later. The work got started midday on a Tuesday. I was put off when the supervisor had no written information and had to look at my copy of the estimate to find out what paint to buy. He also didn’t provide contact information to me, which would come up later when I really had no one to contact with questions/concerns. The painter was hired as a subcontractor and was always pleasant and polite in interactions. At the end of Day 1, I did not receive the expected daily report to understand what had been completed. I went ahead and emailed some notes to the estimator, focusing on patching that still needed to be done, since presumably that comes largely before painting. I also noticed that, despite the written estimate with a different finish for trims and doors, I didn’t see any paint for that finish (semi-gloss) anywhere I figured it might arrive later? Anyway, for Day 2 the crew was a little late due to traffic, but they worked a long day to finish ahead of schedule. I had expected them to finish the next day, but actually I ended doing the final walk through at nearly 8pm that evening. I felt rushed and uncertain, but wanted to be a good customer so I went ahead with full payment. Almost all the work that was done was very satisfactory. Unfortunately, the following items were actually never done, or I had to send many reminders to resolve: * Leftover paint was not left with me. There were several attempts to reconnect with the painter, I ultimately got 2 of the 3 colors several weeks later. I purchased a quart of the third color on my own for future touch-ups. * When the paint was fully dried, I could confirm that indeed none of the trims and doors had been painted with semi-gloss finish as described in the written estimate. * One door was not done at all, though included in the written estimate. Worse, its door frame was also left unpainted with a clear line between it and newly painted baseboards. * Finally, 2 of the 3 ceiling areas in the written estimate were not painted at all. This took me several days after the end of the job to confirm because I simply couldn’t believe it. The painter had verbally confirmed their completion during the walk-through when I asked. He later admitted these ceilings were not painted when dropping off the leftover paint, blaming misunderstandings and lack of communication. I was thankfully able to negotiate a partial refund to cover these issues. Given my experience I didn’t want this company to come back to redo anything, so now I have to spend extra to hire someone else to complete the job. I would like to believe this is an isolated incident, though as a result I can’t recommend CertaPro Painters of Salt Lake.
Description of Work
Interior painting including walls, ceilings, trim, baseboards, and room-facing doors.
Category
interior painters

Service Provider Response

I'm sorry that you did not receive the typical CertaPro Painters experience. We do appreciate your review, as it points out areas of improvements for this crew.
Don W.
5.0
06/25/2019
“They did a great job for us. The work was done as promised and on time. The painting crew was very courteous, performed their work in an organized fashion, and cleaned up everything when the work was done. I was very pleased with the results.”
Description of Work
Five separate painting jobs around our home.
Category
pressure washing, stucco, house painters, interior painters
Linda R.
5.0
11/05/2018
Great job- responsive crew to any concerns I voiced, and generous with the work they gave me. We're happy with the job they did. They preped by pressure washing, then repainted two sides of our fence and touched up the back and gates.
Description of Work
They painted our fence
Category
pressure washing, house painters
John S.
5.0
08/31/2018
I am very pleased with the quality of the CertaPro people, from the estimator Tyler, through the job foreman Miguel, to the crew (Tono, Niko, Alex, Maria and Erika). They were professional, polite, communicative and efficient. I am also thoroughly impressed with the business process, with the thoroughly detailed estimate/proposal, regular communication and a well-defined warranty. And of course, the paint/stain job on our outdoor deck was excellent. I'll be having CertaPro back to do the interior of my home when I'm ready for that.
Description of Work
paint/stain job on our outdoor deck
Category
deck cleaning
Sid C.
1.0
07/27/2018
The estimator came out, reviewed my house and requirements and told me he'd finish the estimate and send it to me last night. I never received an estimate. I called the office after 2:00 pm the next day, spoke to the office manager and she said she'd get hold of the estimator and call me. I did not get a call from the office manager so I called back in about an hour and she said he was on his way to another appointment and he'd get the estimate to me. I told her not to bother, because I decided to give the job to someone else. The estimator never contacted me about the estimate after he left my home. There service does not match the ads they have on TV. Hence the rating of F.
Description of Work
Paint entire interior of house
Category
interior painters
Ann C.
5.0
06/05/2018
The CertaPro painters completed a job on main floor and finished basement. The estimate was within the amount we had planned although not the lowest bid. We chose CertaPro based on the representative's explanation of the use of paint teams and the offer of the assistance of a decorator for color selection. The paint crew was wonderful to work with and did an outstanding job in a somewhat challenging home: high ceiling over the staircase as well as necessary repairs. The results are inviting and pleasing to us. We would recommend CertaPro to anyone looking for a quality paint job.
Description of Work
painting of rooms on two floors
Category
interior painters
Rosemary M.
5.0
05/31/2018
Work was done quickly and with zero problems. Very friendly people and very nice results.
Description of Work
Power washing and painting exterior of house.
Category
pressure washing, house painters
NOEL K.
5.0
04/27/2018
Very well. On time and finished when promised. On budget.
Description of Work
Power wash Painted trim on outside of Home. Eaves, gutters, soffits, railings and Trellis'.
Category
pressure washing, house painters, interior painters
DeeDee J.
5.0
03/29/2018
Perfect in every way. Every member of the team was polite, professional, punctual, accommodating and talented. Quality paint was used and the colors were well matched. We are very happy! Our foreman was Howard Flores - VERY impressive professional!
Description of Work
Paint/stain trim around all doors, deck, gazebo, pergola, shed and barn
Category
deck cleaning, pressure washing, house painters
Kenn S.
1.0
01/18/2018
I had such a bad experience with this company that I would recommend you steer clear of them. Their estimate was higher than the two other companies I contacted but their TV commercials were well done and I figure you get what you pay for, right? Tyler scheduled me for Sept 25. I called him a week before to confirm and he said I wasn't scheduled until Oct 2. I have two emails from him confirming the Sept date. I also wanted confirm that they used 2 coats of paint. When a crew of three showed up one guy started masking while the another went to get paint. The third person had never painted in his life. (The painting that he did do had to be redone.) His main task seemed to be to help the painter and fetch things. The paint arrived and the guy who went to get it left leaving one painter and a painter's helper - who wasn't any help. The guy who left was supposed to be part of my painting team but was rarely around. One gallon of paint had to be matched to another paint I had already used. They took the paint can I had to Sherwin Williams (the most expensive paint store on the planet!) where they matched the color to the paint in the can. Now, a professional would know that paint, when dry, is darker than that in the can. Not these guys. The second day they came in and took down all the masking. I thought that strange since that didn't leave them time to put on two coats of paint. Sure enough, the old paint (white) was visible through the new paint (medium gray). The masking line along the trim are wavy and very noticeable. They had to paint all the walls again. I asked that my banisters and a handrail be painted. Before hiring them Tyler said they had done that before. The job involved stained oak with a coat or two of polyurethane. The day they started I heard them sanding and was glad to know that they were prepping the surface. I had to leave and when I got back the painting was done and looked pretty good. Later I noticed some scuff marks on the paint revealing the wood and the polyurethane coat that was not removed. I scratched a few more place with my fingernail and the paint easily came off revealing the polyurethane coat that had not been removed. Professionals do not do paint over high gloss or polyurethane finishes because the paint will not adhere to it. These guys did did it anyway. I am currently in the process of stripping their paint job and doing it right. On Saturday the painter asked if he could do some catch up work on Sunday. I told him yes, rearranged my Sunday schedule and gave both my phone numbers so he could call me when he was on his way. I waited until 4:30 pm and he never showed and never called. Certapro will charge you $45 and hour if they have to wait on you but your time is not worth anything. NOT professional and NOT courteous. In retrospect I wish I would have micro-managed every aspect of the job. It seems like the crew was trying to save time and money by NOT doing what should have been done and what was discussed with Tyler before hiring Certapro. I have areas that were over-sprayed. Even over-spray on grout that will not come out. I have areas on my hardwood floors that were over-sprayed and dripped upon. The bathtub that they used to dump dirty water and clean their equipment was filthy. For all their incompetence and my time and money to fix what they did I was offered a $300 reduction. Again, I would strongly recommend that you do NOT hire this company. Unless of course you want to watch every thing they do. Tyler, the crew, the franchise and the Certapro should be ashamed of themselves.
Description of Work
Painting 2 bedrooms, 1 bathroom, 1 laundry room, 1 hallway, 1 staircase (Including banister and handrail), one entryway and multiple doors.
Category
interior painters, doors

Service Provider Response

I'm sorry that this project didn't go as you had hoped, and as we had promised. You've identified some things that we need to address with the painter to make sure that he is delivering on our promises. We will be looling at our scheduling methods to see if we can come up with some improvements. We are hoping to meet everyone'[Member Information Removed] deadlines, but construction doesn't always go as planned and a certain amount of delays occur, regardless of careful planning. There are a couple of things I would like to address for those of you that are reading this review and who are considering hiring a painter. Generally a crew of painters is made up of guys with varying abilities. There is a division of labor on a project and some tasks require more skills than others. The newer members of the team will gain experience and graduate to more skilled tasks, maybe leading a crew of their own someday. We do use Sherwin Williams paint and are proud to do so. We are professional painters and won't be using a discount product on your project. We want you to be happy with the end result and Sherwin Williams' products provide good coverage and durability. Fresh paint can always be scratched off with a hard object. It is a liquid that requires a certain amount of time to cure. It won't be hard until it is cured. So, to prevent ruining your brand new paint job, do not scratch it or even wash it for the first month. CertaPro will not charge you any money if we are not doing work for you. We will charge you the price that the Estimator quoted you and that you accepted. If you ask for additional work to be done, the Estimator may come out to give you a new quote for that project...but since his days are generally filled with estimates and we don't want to delay our production calendar if necessary, we may just bill you time and material for the addition. Last year CertaPro Painters painted 1265 projects in Utah. We didn't make every single person a raving fan, but the large majority of our customers are very happy with the work we did for them. We are proud of the work we do, and if issues arise we try to make things right for our customers.
Ron & Cheryl B.
5.0
01/13/2018
Max and Ed were the lead painters. Their team did a wonderful job. They answered all my questions during the pre and post walk through. Edging was very nice and they did a great job matching the existing paint. I hired them again for a second property.
Description of Work
Painted the interior of a condo, 1300 sq. ft.
Category
interior painters
Elaine J.
5.0
12/08/2017
Jonathan was a reliable, hard-working, cheerful painter who took extra steps to make sure the job was done well.
Description of Work
Painting of a tall ceiling and skylight; cabinet fronts.
Category
interior painters
Cassie S.
5.0
11/13/2017
Certa Pro was professional and friendly. They did a great job. There are some touch-ups that need to be done, but overall we're very satisfied.
Description of Work
We had our entire main level painted, plus trim and doors.
Category
interior painters, doors
Karey S.
5.0
11/01/2017
Painters arrived around 9 am on Wednesday. Stayed until 7-8 pm. Came back Thursday around the same time & were finished by 3 pm. It looks amazing.
Description of Work
Painted the dining room, office, & living room.
Category
interior painters
Jill F.
4.0
10/31/2017
Job was delayed because of weather. They had to work with weathered wood. The finished product looks really nice.
Description of Work
All outside eaves on house. Pillars on porch.
Category
house painters
Kirsten T.
5.0
10/28/2017
This experience with CertaPro Painters was fantastic from beginning to end. From the quote experience with Austin and his excellent communication throughout, all the way to the very end with our fabulous painters (Gil Lara), we couldn't be more pleased. The house looks spectacular and we feel like they did such a thorough job!
Description of Work
We needed our entire exterior of our house painted (stucco and brick) as well as trim and doors. They stained our new gate and fence in the backyard and also stained the frame of our deck.
Category
fencing, deck cleaning, pressure washing, stucco, house painters, doors
Susan G.
5.0
10/19/2017
They did a good job. Friendly and nice to work with.
Description of Work
painted an exterior wall of my house damaged by ice damning of my roof
Category
house painters
Suzanne O.
5.0
10/17/2017
Tyler provided an estimate within 12 hours of visiting the house. It was reasonable and work could begin about 2 weeks later. He scheduled a start date for a Monday, but I called him the Friday before because I hadn't received any information regarding color choice, time painters would arrive, etc. He said that work would probably commence on Wed. rather than Monday. So I was a little surprised when the painters, Enver and Glenn showed up on Monday, and got right to work. I had requested a power wash when Tyler was assessing needs for the estimate, but didn't notice that it was not included in the estimate so when the painters informed me it would not be happening, I didn't argue. Due diligence is always advisable, no matter whom one is dealing with. I am very happy with the painting. Enver and Glenn went the extra mile, assembling and attaching a new mailbox and doorknob and repairing the weather stripping on one of the doors, to name just of few of their extra favors. They completed the job in a timely fashion and cleaned up thoroughly at night and at the end of the job.
Description of Work
Painting of exterior surfaces, except for brick.
Category
house painters
Colette M.
5.0
10/09/2017
It was a great experience. All three employees were nice and hard working. They got it done fast and it looks great.
Description of Work
Scraped, sanded & painted wood trim on the outside of my house.
Category
house painters
Bob S.
5.0
10/06/2017
The super Maximiliano did a professional job and helped my wife and i thru several issues that we were unable to forecast prior to the start. The work was done in a timely basis and the quality was very good! I would have this gentelman come back to my house any time and would recommend this crew to all my family!
Description of Work
Repaint the exterior of my house!
Category
interior painters
Kathy L.
5.0
10/06/2017
The painting of house & garage were perfect. The deck is great. A bit of a problem with the front parch. I think Tyler just didn't properly budget for what actually needed to be done. But Omar was amazing and we'd hire him again for sure.
Description of Work
trim paint, garage paint, deck stain
Category
deck cleaning, house painters
Terri A.
5.0
09/28/2017
Arrived a few days before schedule, & Omar & his crew were more than careful with my furnishing & flooring to make sure it was protected. Hard working & willing to go the extra mile to please us.
Description of Work
Painted our interior walls of home, including baseboards.
Category
interior painters

Phone

Address

4637 S Commerce Dr

Salt Lake City, UT 84107

Other Information

Services offered

Interior and Exterior Residential and Commercial Painting.

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

We are wearing masks, keeping 6 foot social distancing, and using hand sanitizer

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
MasterCard
American Express
Discover
Financing Available

FAQ

CertaPro Painters® of Salt Lake is currently rated 4.6 overall out of 5.

CertaPro Painters® of Salt Lake is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

CertaPro Painters® of Salt Lake accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, CertaPro Painters® of Salt Lake offers free project estimates.

Yes, CertaPro Painters® of Salt Lake offers eco-friendly accreditations.

Yes, CertaPro Painters® of Salt Lake offers warranties.

CertaPro Painters® of Salt Lake offers the following services: Interior and Exterior Residential and Commercial Painting.

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