All My Sons Moving & Storage of Salt Lake City

Terrible experience having All My Sons moving. They were supposed to send 3 people out, and only sent 2. A few hours into the move, one of the movers quit. Way over priced. Took 11 hours to move a 2 bedroom apartment. I clearly marked all my boxes for the rooms that they should have gone into, but they put my boxes all in the garage. They put my daughters bed together but did not screw in the slats so when she laid on it the wooden slats fell off. The whole experience was a nightmare.

Why oh why didn’t I read the reviews first? Total scam, they will lie to you about the price to hook you and then hold your items hostage until you pay. My issue was not with the movers, they were great and I hope they all go get jobs with other, ethical moving companies. I was quoted $149 per hour and I estimated that it would take 3-4 hours, it took 3 hours and twenty minutes. The total was $1100. Poor Jose must be so used to customers being shocked by the price, he was having me call his “boss” before I could even compute what was happening. The “boss” Conlin was a real piece of work, first telling me all the added costs, I was never informed of and then telling me that if I didn’t give him a credit card that moment they wouldn’t unload my stuff and would charge me $189 an hour until I paid up. I had already given them a card initially with my deposit and didn’t have the card on me. I told him my husband would be there soon and I’d call him back with a card to which he said that until I gave him a card there would be no unloading. Isn’t it customary to pay for a service once it’s finished. At any rate, the guy was a real jerk. Harsh lesson learned for me, I’ll be going back to either Helping Hands Movers or Moving Connection for my future needs; I’ve used both in the past and they do good work at a fair price- no bait and switch! Also, I think a call to Get Gephardt is in order after reading these other reviews.

*BEWARE* All My Sons was hired to move a one bedroom apartment with minimal furniture and took 9.5 hours to do a 2-3 hour job with travel time. I was forced to pay 4 times the amount I expected and was assured that once I spoke to there "supervisor" the next day they would make it right. It has now been almost a week and I either am told by multiple representatives I have to wait for corporate to call me back or there is nothing they can do. I paid the gentleman in good faith they would make this right and now I'm stuck without a resolution or even a call back for that matter. Not to mention they charged my card twice for the absurd amount. They will take your money and hope you wont continue to follow up. I've spoken with Paul in the Odgen office, Drew in Salt Lake and sadly Collin who is the head supervisor and I just get the run around. DO NOT DO BUSINESS with this company. I will make sure to never refer anyone here.

I would not recommend. When I called for a quote I told them we had lots of antiques and things that needed special care. It was like they didn’t hear a thing we said. Even the day of moving I reiterated the importance of some items. Now we are getting to unloading the storage unit and tons of stuff is broke thrown in boxes, disassembled, not protected…etc. so disappointed. I will NEVER recommend this company.

If I could leave no stars, I would. This company totally screwed me, leaving me with no options to move out on my scheduled date.They claim their entire crew called in sick, but in reality, 3 guys don't call in sick at the same time and know they probably over booked. But, that's not the worst of it. The dispatcher told me he placed calls to other moving companies to get me moved and after not receiving a call and the movers not showing up, I called this idiot dispatcher back to ask him the names and contact info for the other movers. I called them and they stated they never received a call from All My Sons and are booked up until next week. I then called the idiot dispatcher back and he then told me he had 2 friends that started their own moving company and would be out to my home within the hour, but would cost me around $1200. I said wow, what is their hourly rate and the idiot dispatcher said $159. I said well that doesnt make sense because I have a small 2 bedroom apartment, so to move me would take 2 to 3 hours max! I said do the math and the idiot dispatcher didn't bother sending these guys my way because I guess I'm too smart to get ripped off. Bottom line is this company has messed with the wrong girl, as if I don't get my deposit back within 48 hours, I will first call the owner, whom I found on the Utah Department of Taxation. If I don't get resolution, I will not only sue for my deposit, but also the 5 days of prorated rent due to the fact I have gone beyond my lease end date due to having to schedule with another company, 2 Men and a Truck. I am a disabled Vet who doesn't work, so have plenty of time on my hands to sue this company and the idiot dispatcher! All the reviews listed above are fake. Keep reading, and you will see there are others who have experienced the same horrible treatment as I did! Horrible company lacking morals, integrity, and lies!!!

Experience was amazing. No phone number is listed in BETTI for this company

Terrible, horrible experience. The movers did not protect some furniture, left all couch cushions loose in their truck and storage unit. They did not know how to transport heavy sofa sleepers safely. They damaged my new wood floor and my newly painted walls and door casings. they wasted a lot of time, which I was paying for by the hour. Local managers were unsympathetic, made excuses and sarcastic remarks.

Moving was okay. They make it almost impossible to make a claim.

We got a bid from All my sons which was less than they charged us. In addition we packed every single thing but the furniture in boxes and had them labeled in the garage. We also moved every lamp, picture and mirror ourselves to another location. The charge was more than $400 more than their own estimate because they took so long.

They brought a crew of incompetent movers. We had more damage in this move than any military, corporate or across town.

They dropped one dresser twice, put gashes in the walls, scraped up 6 or 7 other items. One of their guys fell out of the truck on some of the furniture doing more damage. They were supposed to assemble the 4 beds but only assembled one and it fell apart in the middle of the first night. They tried to leave all the boxes in the garage instead of bringing them in saying they were out of time.

They did send out a furniture repair service that did a fairly good job on most items but it took 1 month to get it done.

They ripped up one of the mattress and box springs which was all  that was all I was going to claim but after notarized letters and pictures I got a letter in the mail that they would reimburse  only $60 after more notarization and signatures.

I hardly know where to start, this moving experience was a nightmare!  We chose this company because their quote was $3,000 less than the other moving companies.  But, if I had to do it over I would rather have spent the $3,000 to save us the aggrevation.
  We had them scheduled to pack us on a Wednesday and move us the next day.  They came hours late, two of the packers were good but the other two were absolutely ridiculous!  My husband was at work and I couldn't watch all the packers at once so I didn't find out how terrible they were at their jobs until we got to Kansas and I started to unpack.  Many boxes were packed full of random items and not wrapped in any way.  Lampshades were on the bottom of boxes with books loaded on top of them.  Of course the lampshades were ruined.  Framed awards were stacked in big piles on top of each other with no wrapping.  What did they think would happen?!  Of course the glass was all broken!  Everytime I'd go upstairs I'd find one of the packers on his cell phone.
  There are so many more problems I could list but it would take pages.  We had many, many things broken.  Even I would know not to put handweights in with glass bowls!  They knocked holes in the walls while moving furniture and didn't mention them so I found out when they were gone.  They wrapped my paper covered picture boxes together with packing tape!  Things were done that showed either lack of common sense or lack of caring.
  In all, it took them from Wednesday - Sunday to pack and move us!  I had to cancel all my plans for the weekend.  It was very stressful because I had to drive to Kansas on Monday morning.
  When the trucks (they packed two small trucks instead of one large one) arrived at our new home in Kansas they didn't have any other help.  The company only sent two guys to move in two trucks of furniture and boxes.  The guys were nice but of course it took forever!  After 10 hours of  them moving our stuff in, my husband and I started unloading the truck too.  We just wanted it finished!  It took almost 13 hours.  Why didn't they send more workers?
  Many boxes were not marked at all so as I open boxes now I often have to move them myself to different rooms.  I've taken pictures of all the broken things, but they only reimburse 60 cents per pound!  So for each framed certificate they broke we'll get 60 cents.  For the broken crock pot we'd get $1.80.  It's not even worth the paperwork.
  My recommendation is DO NOT use this company!  The only reason I didn't give them straight Fs is because some of the workers were nice.

We had them scheduled at 12-2 and their internet went down along with my phone number. They got behind on their schedule after I spoke with them and they were coming at 2. When I hadn't heard from them by 4 after calling numerous times I was beginning to think they weren't coming. I was able to get a hold of a driver who let the company know I was concerned. They called and had a crew there with in the hour, had our things loaded onto the truck in under an hour and on the road. We arrived and they had us unloaded and set up within another hour. Very professional, worked the crew as a team. They did a fantastic job and gave a great discount for any of the inconveniences we had.

The 3 movers were prompt.  They wrapped all my furniture which was time consuming.  My furniture was old and I don't believe it was necessary.  Because of this, they did not complete the job on time and I had to pay additional fee of $111.20.  To move a 3 bedroom house 3 blocks cost me almost $1,500.  I would NOT use All My Sons again.  I did tip the three movers even though Juan (in charge)  knew I wan't happy with them.  He threw the check (tip) in the door.  I could understand he didn't want it but the other 2 movers deserved  the tip.  They worked hard.  
I did use Kellogg's Movers in the past to move the same amount of furniture and to a much further distance and they charged half the amount of All My Sons.

The representative made it work for me. Honestly I don't know if it wasn't for Justine, I would have gone with them. I just like the way he handled it . He was very helpful and made sure we got the best price.

The day I moved, it was raining, hailing then snowing. I had called the movers to give them a new phone number and was told they had cancelled my order, due to not being able to get ahold of me, but within an hour, they had found a moving team. The team was fast, professional and freindly. They got me moved, then hooked up my washer and sat upmy bed. They put the furniture exactly where I told them. I will use them again and will refer them to others that need to move and want people that are fast and  competant in what they do.

When I called to get a bid on the move they said that they charged $149/hr to move.  They also said they charge an hour travel time for Park City.   Sounded reasonable to me.  They also said they charge a fee for gas.  No problem.   I hired them.  It never occurred to me that they would attempt to charge me an hour of travel time IN ADDITION to the total time (including the travel time) spent working from start to finish. 
When they showed up,  the man in charge (forgot his name), wanted to go over the paperwork.   He went over the rates as fast as he could but I had to stop him several times and make him explain what I was signing.   He tried to rush through it again and again I had to make him slow down so that I understood what I was signing.   He tried to get me to sign on the contract stating that the furniture was delivered properly but I told him, no, I would sign that after the furniture was delivered and I could verify that all was good.  He said OK
He said that he was estimating that the move would take a certain time and wanted my credit card info and me to sign to authorize payment right then.   I said that I would not authorize any payment until the job was finished since I was paying by the hour.   He said that was the way his boss wanted it.  I said no.  I said that didn't make sense and I would pay when the job was complete and we could add up the hours at that time.   He said OK. 
Then they started loading up the truck.   When we got to my home in Park City the man in charge said that it would take an hour for them to unload and tried again to get me to authorize/finalize the bill so he could "call it in".   Again I said no.   I told him we would figure the bill when the work was done.  Period.   He said that was the way his boss wanted to do the charge.   I told him that, just like I said at the home in SLC, I would settle and pay the bill when they were done.  He said OK.
The truck was unloaded and he called me over for the final bill.   He went over the bill very quickly and I stopped him several times to question him.   He again tried to rush through it and called his business to attempt to process the card while I still had questions.  I stopped him and made him hang up. He said they were charging me. 
1.   34 for "materials".   They never ever mentioned a material charge.  2.  78 for gas.   A little high but whatever, no prob. 3.  5.5 hours of labor at 149.    This was the total time from start to finish.  4.  I hour of travel time. 
I told him that I was being double charged during the travel time.  He  was charging me  for the total time from start to finish and then adding in an hour of travel time.  The only way it makes sense to pay for travel time is if they stopped the clock before and after the travel time which they didn't. 
Long story short, they guy called his boss and the boss would not relent. He said I signed a contract that specified and hour travel time.   I would not relent.    Finally after much arguing with the boss I wasn't paying it and hung up.  Now I know why the guy tried so hard, twice,  to get me to authorize the charges beforehand.   Unless their customer is a wimp or an idiot  they must get this argument every time they do business.  If I had already authorized the charges beforehand, like he wanted me to do,  they would have run my credit card and by the time I figured out I was being double charged,  it would have been almost impossible to get the charge rectified.
The guy talks with his boss again while I walk off.   He comes back to me and agrees to take an hour off the bill. 
I didn't even fight the materials charge.   I authorized and they left.
As soon as they left I called the boss back and asked him if he was interested in feedback from a very unhappy customer.  Bottom line on that phone call is that he wasn't interested. 
This job ended on a VERY BAD note.   It is obvious this is standard practice for them.     I would NEVER use this company again or recommend them to anyone else. 
 but never once mentioned that I would be charged for the total time from start to finish.  

WATCH OUT!!!!!  These guys are worst movers that have ever existed on the planet. I've moved three times in the past and each time I've used a moving service.  My experiences were very pleasant and satisfying with the other movers.  HOWEVER, not so with "All My Sons" which is the worst moving company I've ever experienced or could ever imagine.  They are the most dishonest and patently unprofessional firm I've seen.Let me tell you what you're in store for if you choose these guys:First of all, we eventually found out that the guy who sold us the services was an independent call center sales agent working in Texas. He had no idea what he was selling and after he had sold it, the company had no idea how to fulfill on his promises.Second, they provided a fixed price bid, but they had hidden contract language that is intentionally misleading and intended to ratchet the price up price after the fact.Third, none of them speak English. They all speak Spanish and can't understand what you're saying.Fourth, when we arrived at our new home, they refused to unload the van until we agreed to re-negotiate the contract and pay them an extra $1,500.00. When we disagreed with this, they locked the moving van, jumped in and took off with all our furniture (value over $300,000+) and held it hostage until we agreed to the higher price.Fifth, when I called the owner and threatened to sue him, he finally sent his guys back, but only if I promised to pay extra.  We just needed to move in and get our valuables (everything we owned) out of hostage, so we figured we'd pay now and sue them later.  We never got around to suing them, but NOW with Angie's List, we do have the opportunity to set things straight and make sure nobody else makes the same mistake we did.Sixth, they damaged our furniture and our home.  They bashed a wall and broke two pieces of furniture.Seventh, despite the fact that they broke our furniture and bashed holes in two walls, they overwrapped every piece of furniture and charged us for a MOUNTAIN of wrap.  You wouldn't believe it.  This wrapping that they do is intended to charge you more money in two ways: they spend hours wrapping and charge you for the hours; second, they charge you an exorbitant price for the wrap. Combined, the wrapping will set you back $1,500.

They arrived 30 minutes early and I got a nasty phone call asking where I was and why I wasn't there (I was about 10 minutes away at the time). The movers could not have been more slow. They moved like they were getting paid by the hour (they were) and I think they were hoping I would offer them extra money under the table if they would pick up the pace. I admonished them to hurry it up numerous times to no avail. Also, the foreman of the move didn't speak any english and his partner had to translate. When I originally set this up the move I was given an estimate of 3-4 hours. It took almost 7 hours and still wasn't complete. When I complained to the manager I was basically blown off.

Arranged to have two trucks for two days. First day they never showed up, I repeatedly called the company and was assured they would be there in one hour then two hours then three etc. until they day was over and it was too late. They showed the following day and had to work overtime to get the job done. I had to prepay before they would unload the truck at my new residence with a credit card, this was an estimated cost. They finished 1.5 hrs earlier then they estimated and were to refund my Visa for the 1.5 hrs. I still have not been credited and have called several times. I would not use them again.

We had been renting a home in SLC for a number of months when we finally found a home to buy. I generally rent a truck and do the move my self however this time I have been having back problems so decided to hire a moving company. I called and the initial presentation was fine. I specifically asked what charges there would be for moving my possessions. I was told that there was an hourly rate and that was it. I agreed to their services and price. Move day came and I had boxed up everything except for large items such as couches, drawers, etc. All boxed items were placed in the garage. They arrived 30 minutes late from the scheduled time and the 3 movers sent DID NOT SPEAK ENGLISH. I have no problem with someone not understanding English or not having a desire to learn English EXCEPT when I have to deal with them in a professional situation. They survey the house and see what I have and present the work order. On the work order are line items for a Fuel Charge and Packing Materials charge. I question them on this but due to the language barrier, we have a hard time communicating. Speaking in one word sentences they inform me that it won't be that much as I have everything already packed. That was a painful 20 minute conversation when I am paying over $100/hr for their time. They began to pack up the items and one of the movers was constantly on his cell phone talking to someone. I felt that they moved very inefficiently and were not very knowledgeable in how to pack a truck. (They placed extremely heavy boxes on top of items that could have been damaged.) After getting packed up we head to our new residence (15 minutes away) and they make a stop at a convenience store for drinks! Another 15 minutes wasted. I don't begrudge them for being thirsty but really, bring your own drinks! We arrive at the new home and before they unpack they try to tell me that it is going to take 4 hours to unpack the truck. It took them 4 hours to pack it up and everyone knows that unloading goes much quicker than loading. Keep in mind I don't have much stuff. It basically fit in my garage. They won't unload until you pay them for the ESTIMATED time it will take to unload + the time they spent loading. On top of that, the fuel charge was $80 and the packing materials charge was $110!! All of which was not disclosed at the time of my initial call. I refuse to pay saying, "what if it only takes you 2 hours to unload?" "Why would I pay you for 4?" They call their supervisor and he reduces their time to 3hrs 45mins. Gee thanks! They are about to drive away with my possessions so I consent to have them unload. As they unload, I tell them where things should go and I am now realizing that none of the boxes and things are in the right place! Bottom line: no matter the size of the job they will get their 8 hrs and there are additional charges to be aware of that they don't disclose. They are slow and be prepared to speak Spanish.

The four movers showed up exactly on time. Only one man, the supervisor of the group, spoke fluent English. They were meticulous in wrapping all the furniture in blankets and securing it with tape. This was great for the furniture. I only had a slight scratch on one of my tables. I had several glass table tops and they got those moved without breaking any. I thought that was a sign of really good work. But all that meticulousness led to a lot of time being used up. I was paying by the hour. And it was 5 hours before the house was packed up. The unpacking went much faster but then I noticed the guys were in a hurry to get done by 5:00pm. The good thing about this company was that they allowed me to schedule the move without having an agent come out to my house. They were very punctual and meticulous. My furniture got moved without any significant damage but I didn't appreciate the 1 hour travel charge or $300 for packing material or 12% fuel sir charge for a 3 block move.

Very slow, it took them a total of 7 hours to the work (while our friends and their moving truck were able to move in half the time into our old house!). They showed up on time and confirmed the move the day before. The confirmation included 7 wardrobe boxes for our clothes and despite requesting wardrobe boxes weeks before when we scheduled the move they did not show up with any! Their excuses changed every time we spoke to someone new in the office. Instead they wrapped our clothes in their dirty moving blankets. On top of that one of the movers took a one hour break, but we didn't receive a discount. Several scratches and holes were made in the walls and they also damaged some of our furniture. Our experience 4 years ago with Starving Student Movers was much better.

There were three people doing the moving for me. They were able to load everything and then deliver it the same day. I was pleased with how careful they were with everything. They had drop cloths available to wrap the furniture and art work with. I thought they did such a good job that I tipped the workers after everything was done.

First of all, they were 30 minutes late. The overall experience was horrible. Our possessions were tossed around, broken, and treated with total disregard. Things were not wrapped in blankets when they moved them. Boxes that were clearly marked fragile were handled just like all the others. I opened up boxes marked fragile and dishes and glass pieces that were packed in the appropriate packaging were broken. Many of our possessions were damaged, scratched, dented, and/or broken. I'm was very disappointed in the attitude of the people that moved our things. If they would treat other people's possessions like they were their own it would sure make a difference, but that is not the case with this company.

There was some damage. Not as careful as I wanted. 2 kids sent to do the job. Left equipment at the other home. Wanted to add something to the bill, not quoted. It took longer then they said.