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Adib's Rug Gallery
Designer Interior Lighting Plan, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,
About us
Unsurpassed expertise. We offer on site consultation, as well as trial periods. Non-pressure customer centered environment. To the trade. Additional Email - [email protected]. Additional contact name - Mahmoudreza Adibhazari. Additional phone - (801) 484-6797.
Business highlights
Emergency services offered
27 years of experience
Services we offer
Appraising, carpet padding, delivery, high quality hard surface, moth proofing, pickup, repair, restoration & traditional hand cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.02 Reviews
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Showing 1-2 of 2 reviews
Nancy N.
Feb 2022
I left a review of how Adibs ruined my rugs by not testing before washing, heating to dry which turned them yellow and then brushing so hard they damaged the wool. I got a response from them which was factually false. I do not and have not had pets. So NO the rugs did not yellow do to pet stains. There was only one area on the smaller rug that had a slightly stained area from feet. The other rug had no stain or dark areas. So the response was again fabricated. I picked up the larger rug from Adibs and took the larger clearly damaged rug to a quality rug cleaner who felt Adibs had definitely ruined the rug and explained to me what was done. He felt Adibs should have returned my money and paid for the damage. I had had enough of the runaround and bs. DO NOT HAVE ADIBS clean your rugs.
Response from Adib's Rug Gallery
"[Member Name Removed], Thank you again for your review, albeit one that is not in full truth of the processes that we use, nor the status of your rugs when brought in. Our wash service is done in the most traditional manner, by saturating the rugs with water, using a mild detergent and hand washing them, rinsing until the water runs clear and hanging the rugs to dry naturally. Our multi generation rug family ownership has been successfully washing and restoring rugs in addition to maintaining one of the country's largest inventories with great success. We offered to work with you to replace the rugs after our many washing attempts did not result in a positive outcome for your rugs. Your choice to take your rugs and discuss the process with someone else to provide a negative review, and to also purchase from someone else is just that, your choice. We are sorry that the outcome with your rug washing resulted in this way and have made the offer in person as well as in response to your other review and again here to work with you to replace your rugs. Please know our door is open and we are here to work with you should you so choose."
Judy W.
Dec 2009
A large (8'3" x 11'11") Oriental was handwashed, 2 sides of fringe were secured, and many areas were rewoven and secured.A detailed explanation of the work along with a time and cost estimate were given. Work was completed as estimated and on time. The quality of workmanship was outstanding. This same company had re-bound a smaller Oriental for me previously so I knew how professional they were. I highly I recommend this company.(No comparison to another company I had once used for the same work...poor workmanship at a higher cost! That company has since gone out of business. No surprise to me.)
Response from Adib's Rug Gallery
"We really appreciate your business and look forward to providing you with your future rug service needs."
Licensing
State Contractor License Requirements
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FAQ
Adib's Rug Gallery is currently rated 3.0 overall out of 5.
Adib's Rug Gallery accepts the following forms of payment: CreditCard
Yes, Adib's Rug Gallery offers free project estimates.
No, Adib's Rug Gallery does not offer eco-friendly accreditations.
No, Adib's Rug Gallery does not offer a senior discount.
Yes, Adib's Rug Gallery offers emergency services.
No, Adib's Rug Gallery does not offer warranties.