Abstract Masonry Restoration

Job well done! Timely, professional, first rate work.

The bricks on my building are light yellow. They used replacement bricks that were black and stood out like a sore thumb. After contacting them about the problem, and after a couple of billings, a supervisor came to take a look at the job and agreed that it was terrible. He explained that his workers had started the job before he got there and that they had used replacement bricks from one of my non functioning chimneys that were jet black from soot. He replaced the bricks with some that he brought. They were a different size and still not a good match. They left a pile of brick dust on my flower beds and failed to clean up under the work they did around the building.

It went pretty well. They came when they said they would. It took a long time to get them but they told me upfront that they were several months out. It’s not like they just didn’t show up but they were busy and took a while to fit me in and that happens when you are dealing with a company in my high demand.. I only did part of it because it was too expensive to do all of it. The biggest difference e in terms of other companies that I have looked out was that a lot of the other companies just scribbled a number on the back of a card or something, which didn’t seem very business-like. They were pretty specific in what they were going to do and that made me feel little more confident that I understood what was going to happen and what wasn’t going to happen. In that way there wasn’t a lot of room for misunderstanding. I just wish the price was a little bit less. I live in a small town, which is north of Salt Lake City, so it is about an hour’s drive and that increases the cost. I understand it but it is frustrating.

They did a fantastic job of cleaning the brick on my house. There was a lot of white staining under the gables and staining in other places, and now it is all the same color, and much brighter. I hired someone else to remove the staining a couple of years ago, and they failed, and I also tried to remove it myself without any success, so I am very pleased with the results.

My chimney was also falling apart and they did a great job of rebuilding it. They matched the color of the original mortar perfectly, so you can't tell where the new mortar starts. They also poured a nice concrete crown, and the chimney looks great.

They were friendly, prompt and very easy to work with. I would definitely recommend them.

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We had several people come out and bid on the project. The main chimney was falling apart from water damage over about 35 years. Casey Sullivan bid on the project. Abstract Masonry Restoration was not the cheapest, but their pricing was very competitive...and most importantly, my confidence in their ability to do the project was extremely high. The chimney looks incredible, and it still matches the house! They have such a large repository of brick that they were able to match the existing brink. The word "Restoration" is a perfect description of their service...they restored to the original look, but upgraded to current code and I'm confident the newly restored chimney will easily stand another 35 years.

They were awesome. The only small hiccup is that they had to have a powerline shut off to do the repair. Once they started doing the work everything turned out well, they were really easy to work with.

It was a good experience. I have found a few bricks that were cleaned out and did not get repinned. I am waiting to hear back from the company.

Both the work and the results were exceptional. We have an old pioneer home. Abstract Masonry matched the colors and style of the chimneys.
They were always on time and did a great job cleaning up.
I would highly recommend Abstract Masonry.

Overall the job went better than expected and they didn't ask for a penny until the job was done to my satisfaction. If anyone has brick restoration, I would recommend this company to all my closest friends, neighbors or relatives. A great company to work with. Thanks Abstract Masonary Restoration

Excellent. The workers were professional and careful. We had Abstract test strip some painted concrete aggregate sills and provide an estimate to strip our painted masonry. We couldn't afford to add that job at the time. Two years later, we're ready to have that work done but have had no luck getting a response from Abstract to update the quote and schedule the new work. That's why I've downgraded the responsiveness. We'll keep trying since we were very pleased with Abstract's work.

Overall, experience was excellent.  From the estimator, who explained every detail and answered my questions, to the two workers who did the foundation, chimney and brick repair, I was very satisfied with all work. Very professional. As two-man crew performed work, I asked for additional work on chimney, which they were able to complete without my getting another estimate.

They did an excellent job given what they had to work with. People walking by have complimented on how nice the house looks. They were very careful and seemed very knowledgeable, everything they said made sense. They had some real challenges, one wall had 3 layers of paint and they managed to get it off. They worked hard on it and we are very pleased with their work.

I felt the customer service was very good. The workers who came out were professional, knowledgeable and friendly. There were other companies out there that were cheaper, but I am glad to spend a little more for a better job. I would recommend them.