Deckco

unknown

Work went well, but ran into some delays.

That was a joke. They came out and I told them what I’d like. They did do measurements and estimated it would cost $25,000 for a wooden deck. They were cocky and arrogant. I wouldn’t recommend them to anyone.  I feel like my project wasn't big enough for them -- I got the impression that it wasn't worth their time.

It was a small job, but they still did it without an issue. They fit me in between their larger jobs so that my animals had access to the back yard. Which was big to me. All the workers, as well as Tim were friendly and did a great job. I hope to be able to use them in the future for other projects I will have.

Tim gave me a start date of 5/19/2014 but were unable  to start demolition until 5/30/2014. We had removed a hot tub and left the hole.and removed some other timbers ourselves. They did come on May 30 of that week to demolish and remove the old framing and redwood. The crew came back on Monday  June 2 and finished up by Thursday June 5. The deck was covered and aprons and edges finished off well and looks nice.  The steps up the back hill have open ends that are covered by bushes.  They put in a cement base for steps off the sides and put one step on one side where there were 2 and two steps where there were 3. The deck is higher off the ground than the first deck but LEVEL now.
    The team arrived around 9 or 10 a.m.  in the mornings and left by 3:30 or 4:30 p.m. in the  afternoon for 4 days. They took away all the demolished pieces. They dug holes for new posts to anchor and framed things up and worked continuously the four days.  It looks nice and shows well. We salvaged most of the posts and railings and did not need to replace these so saved some money but added cement step footings.

I very much liked working with Tim Barnes from Red Deer/Decko. I interviewed a bunch of deck contractors and Tim impressed me the most. He's sharp, knows his stuff, got what I wanted done, and was very professional and wonderfully upbeat in attitude. He also advised me on how to save money without sacrificing quality. When I first talked to him last fall, he told me he was booked for the rest of the season, but I begged him to come look at my second story deck -- the main support beam was warped and I was concerned the deck might not be able to support snow. Tim came, looked it over  and agreed with me, so he fit me in just to stabilize the deck for the winter. Then this past spring he came back to rebuild the stairs and replace the handrails. His crew worked fast and cleaned up after themselves. And I'm really pleased with the results. The deck looks great - and more importantly it feels safe! I also had him put matching railings on my front porch and the house looks really nice now.

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They out sourced the concrete and it is terrible. They had to do the back yard concrete several times to get it right and did the minimum amount, throwing the old concrete on the grass and it was ruined. The driveway and side walks are ruined 2 years later. When I called to ask them to help me with this and fix things, they did not even show up nor call back in any way to make this right. This is shoddy workmanship and follow up. I am so disappointed and being a teacher cannot afford to redo the driveway and the walkways - the whole concrete is falling apart after 2 years!

They went above board with ideas and suggestions we would never have thought of. I would highly recommend them for your next project!  John

Tim showed up for the initial consult on schedule and had some good ideas to change the layout of our existing deck.  Received the bid and made a few adjustments to fit my budget, was very responsive to changes.  Also, the various options were clear in the bid.  I compared to two other bids, and though the costs were similar, felt very comfortable with Tim and signed up with him to do the project.
If there was any issue at all with the entire process, the estimated start date did slip a couple time for a total of about 6 weeks.  For me, this was not a problem, and it should be noted that no deposit was required.  Also, Red Deer has an owner on all jobs, which no doubt makes scheduling a little harder.  This seemed worth the wait for me instead of getting a crew sent out the next day from a larger company.
The actual project went very smoothly, having Tim on site made it easy to coordinate some minor changes and pick options as we went.  No complaints whatsoever with parking, keeping a clean worksite, making sure the deck was built as desired, etc.  My short punch list at the end of the project was taken care of promptly, and the final bill was exactly as discussed, no surprises.   
Bottom line, it was worth the wait.  We are extremely happy with our new deck.

Just got my deck rebuild by the DECKO crew & they did a great job. It was a big job, & they had a big crew on it so job was done in a few days. It took them a while to get to me due to their busy schedule...the wait was worth it!

Initial pour in May 2011. Part of the walkway was not leveled and a low spot allowed a puddle to form after each rain/snow. It would ice over and was dangerous during winter. After many, many emails and phone calls, and promises to fix, the section was finally replaced at the end of May 2013 - two years later!  When they finally did the demo on the bad section they broke a sprinkler pipe under the section and repoured.  This was not discovered until the sprinklers ran the first time. To this day (june 18, 2013), the pipe is still broken..  The new driveway already has cracks in several places and patches of the surface in 3 places have come up.  Again, after promises to patch/fill, nothing has been done.  Cannot recommend this contractor or their sub to anyone.

Project went great start to finish.  Tim was very upfront about our options providing great input into what our costs would be and the durability that a deck would last over the years.  Very professional.  Would have loved if it could have been cheaper, but then again I guess you get what you pay for right?

The job went very well.  No problems at all.

Great company!  I SO appreciate them being willing to come out immediately when we needed some help with an electrical project we thought would be simple.  They came out within 45 minutes of my call to do electrical work.  They charge $65 per hour for electrical and didn't inflate the price or add on a trip charge etc.  Seem very knowledgeable and customer service oriented. Will definitely be keeping this company in mind in the future! Thank you thank you thank you!

Do use this company. We have built two homes with them. They have done several basements for us. We have called them for handy maintenance work. For every job they have done, we have been 100% pleased! We will use them again and again! They are punctual, reliable, and honest. We have referred them to several friends and family. The overall experience is great and we consider them our go-to for any job we may need in the future.

I have some experience in home building and renovations.  We purchased a home that was built in 1907 so that I could make some improvements and add value to the home.  I made most of the updates prior to moving in and I hoped I was done.  Our plan was to live in the home and sell after making the updates..at most two years.  We bought in November 2007, made our renovations, and watched the housing market plummet.
Needless to say, we were stuck in a home that was too small, and required more work than we had originally planned.  When the bathroom tub faucet began leaking, we decided to update the whole room.  I called around for bids, including the box store options (usually $15k to update the bathroom).  Maybe those big prices and complete updates are worth it...but not in this home and not with my budget.  I remembered having met the owner of Red Deer Construction prior and called for a bid.  The owner came on site and viewed the room with me.  We discussed my original plans, he made some practical suggestions, and we settled on removing the tub surround, updating the shower plumbing and replacing the old white surround with a custom tile job...all for about $1000.  His crew finished the work while I was out of town for the weekend and cleaned up everything.  It was nice to come home to a new bathroom.
In 2011 I was lucky enough to purchase some adjacent property, subdivide my lot, and build a new home.  I had planned on acting as the general contractor and making all the calls (and doing a lot of the work myself).  In retrospect I wish I had contracted the whole job to Red Deer Construction.  I tried to use contractor friends for a number of jobs, but I found I did not enjoy asking friends to accept less money to match competitive bids, and liked it even less when the work they provided was substandard or I had to call them more than once to finish the job they had accepted to do.  I also found that I had no time to work on the home as I had planned.  I used Red Deer for enough jobs on the new home that I found their bids to be consistently competitive, and they always did outstanding work.  When you get to know the owners of the company like I did with this project, you start to see why.  It is probably too simple (but refreshing when you never know what you might get) they listen to the homeowner, make practical suggestions, then work to complete the agreed vision. 
It's nice to have one company that I can call on for any bid, and to know that they will either provide the work or a valued (quality) referral.  I would recommend Red Deer Construction for any home project, new or renovations.

Jake (Red Deer) was our third estimate and we felt it was the most honest/ reasonable one.  He also came highly recommended by a neighbor.  The work was done in a timely manner and things transitioned smoothly with different crews. Jake was always responsive with questions and texts/phone calls. If something needed to be fixed or changed, the workers were willing to do so, wanting to make sure everything was done right and to our liking. Quite a few times, I noticed they would do extra things that they didn't need to do to make things nicer/better. They did a good job with clean up and keeping things organized.  Also, the quality of the work. Things that stood out were the quality of the woodwork/finish work, plumbing features, etc.
 
So I the four things that made it a positive experience with Red Deer were:
1) Good communication and reasonable pricing/honest
2) Quick responsiveness
3) Organization and clean-up control
4) Quality
Overall, they are likable, nice guys who have pride in what they do. I highly recommend them and plan on using them in the future.

Tim was easy to work with and the crew was fast and efficient.  I definitely recommend them.

Very satisfied, they were easy to work with and showed up everyday until the projects were completed.

Job went as well as  anybody could hope.  Tim Barnes visited 2 or 3 times to bring samples of the material and discuss specs.  Quality of the work is outstanding; we could not be more pleased with this deck.    There were a couple of very minor issues following the work and they came right back twice and took care of them.   Premises were left clean each day.   

We were going to get windows and installation from Peachtree Windows and Doors. Then I talked to Red Deer and they convinced me that they could do a better job with a better window.
When it was time to install, Red Deer brought some of the wrong style windows. We made some changes in our plan to accommodate. It was frustrating, but they gave us a discount on them so we rolled with it.
They said we could apply for incentives from the gas and power companies.  Then, I was looking over the Millgard Window information today to apply for these incentives from the power and gas companies, and noticed that these windows are not Energy Star rated in Utah, and they do not meet the specifications to qualify for any incentives. This is just blatant abuse of a client and unforgivable in my opinion. You don't install windows for energy efficiency that aren't considered energy efficient for the geographic location they are being installed. The window receipts say "Energy Star" on them, and then in the fine print, it says "US Climate Zones, South Central and Southern". We're in Utah which is considered the Northern region.

All services were performed in a timely manner.  We did have an email and estimate mix-up but this was resolved quickly and affably.  They were very nice to work with, personable and seemed to anticipate our needs.  Will work with again.pri

COMMUNICATE ON PAPER--E-MAIL ETC--FOR BEST COMMUNICATION.

We liked that Tim's crew was very quiet and respectful, and they kept the worksite tidy. Tim also responded to our concerns promptly - When we noticed that an exterior door had been damaged, he acknowledged that it was damaged by his crew, and he replaced it; When we noticed a split support beam on the new deck, he replaced it; When we felt that the decking wasn't properly sealed to the house (and were worried about potential water damage), he sealed it. He was also very pleasant when we wanted to make changes after the project was underway (for instance, we asked that he pour a new concrete pad under the deck stairs, and that wasn't part of the original plan).

We were a little disappointed that the project took longer than planned and was started later than we had expected. Sometimes we weren't sure of their schedule and when they would be coming to work on it, so it would have been helpful to have better communication.

Overall, we are pleased with the final product and found that Red Deer was pleasant to work with.