Saela Pest Control logoApproved Pro
Approved Pro

Saela Pest Control

Bug and Insect Pest Control Service, Mosquito Control, Rodent Pest Control Service,

About us

Imagine being able to enjoy your home without pests dropping in. How much relief and peace of mind would that give you? What would you be able to focus on instead? We're Saela, and we make your pest-protected home a reality. Whether you're dealing with ants, wasps, spiders, mice, bedbugs, mosquitoes, or something else, our award-winning pest control service makes it easy for you to focus on what matters most. Saela Pest Control serves many areas in, Washington, Oregon, Idaho, Utah, Colorado, Kansas, Missouri, Texas, and Tennessee. Contact us today!

Business highlights

Se habla espanol
15 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5553 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
2%
2
1%
1
7%

Filter reviews by service

Showing 1-25 of 553 reviews
Taylor H.
May 2025
5.0
Rodent Pest Control Service
Yes, I recommend this pro
Great service. Consult was free of charge and the work looks great and took less time than originally thought

Randy R.
May 2025
5.0
Google Review
Thoughtful tech

Tricia H.
May 2025
5.0
Google Review
Love these guys, Nathan was professional, prompt, skilled and friendly!

Aaron B.
May 2025
5.0
Google Review
Peter was thorough and helpful.

Yolanda C.
May 2025
5.0
Google Review
Dillon was very profesional and courteous. We recommend him as a technician and would like him to be our provider from now own.😀

Stephanie N.
May 2025
5.0
Google Review
Peter was very thorough and explained everything he was doing plus gave some tips on things to do to prevent voles. Great service!

Darryl C.
Apr 2025
5.0
$125,000
Very Polite, Check entire home out and quated am estimate for traetment. Very Fair Priced and good service warrnty Great Job Thank you Darryl,Plano,75075

Chase L.
Mar 2025
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Great customer service.

Nakita S.
Mar 2025
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
Easy

Janje W.
Jan 2025
1.0
Bed Bug Pest Control Service
$143,000
I would give no stars if possible. Saela North Orem is a sophisticated scam. They use personable door to door salesman, promise exceptional service and lock you in to an 18 month contract with little recourse. They then lie and try to sell $7-15k attic mice remediation age when other companies find no evidence of hantavirus mice activity. They are labeled pest control but are actually a smooth scam artist operating in numerous states. I believe any ratings above 1 star are paid/fraudulent reviews. It took us a few months to figure out their process. I broke my own rule of never contracting with doors sales and always review company prior to contract.
Response from

"Thank you for sharing your experience and giving us the opportunity to improve. We take allegations of misconduct very seriously. Any such claims are always investigated. We perform background checks on all technicians to ensure the highest level of integrity. I'm sorry to hear aspects of our service did not meet your expectations. You mentioned concerns about the agreement length, appointment notifications, and the rodent remediation quote. Our agreements outline the length of service at signing, and a copy of your signed agreement can be found through your customer portal. We provided notice for most of the visits, but I did notice one where we didn't, and I've reached out to IT to prevent this from happening again. As for your rodent concerns, I want to acknowledge how stressful it can be to deal with potential infestations. Our inspection team noted activity in your attic and provided a recommendation based on the size of your space, the level of activity, and long-term prevention. That said, I completely understand that comparing options is part of making an informed decision. It sounds like another company provided service, though their findings seemed to differ from ours. We always aim to be thorough and transparent in our assessments. Since you're still in an active agreement, we'd love to ensure your service meets your needs, whether that's scheduling a follow-up with a manager or discussing alternative options. Please reach out at 866-671-2066 or chat with us on our website https://saelapest.com."


Veronica O.
Jan 2025
1.0
Bug and Insect Pest Control Service
I rarely leave negative reviews, but my experience with Saela Pest Control warrants it. I have completed my contract and am now month-to-month, so canceling should be straightforward. However, despite repeated verbal and written requests since 1/15/2025, they refuse to cancel my service. I am paying for inside and outside treatments, yet they fail to treat the inside as requested. On 1/15/2025, they came without knocking, calling, or texting, even though I was home. They promise to re-service but never follow through, despite my full availability. Billing and service frequency are also an issue. Services meant to occur every 12 weeks happen closer to every 10 weeks, resulting in unauthorized charges. This lack of transparency and disregard for customer satisfaction is unprofessional. I cannot recommend Saela Pest Control and strongly advise taking your business elsewhere.
Response from

"Thank you for sharing your feedback. We really appreciate you taking the time to reach out, and I'm sorry you experienced any frustration. About your cancellation request, as soon as we received your message we got back to you with the next steps, explaining that our cancellation process requires a phone call. We also tried reaching you several times by phone. Although we didn't get a chance to speak directly, we went ahead and completed your cancellation to show our commitment to your needs. Regarding your service concerns, with our quarterly service, your treatments are set every 12 weeks. This is intended to provide consistent coverage, which sometimes means you might receive one extra service in a year. I understand that might have been a bit confusing, so we've refunded your last two services as a courtesy. As for appointment notifications, our records show that reminders were sent in advance. After reviewing the details, we also confirmed that our technician knocked and texted before servicing your home on January 15th, following company protocol. That said, we appreciate you bringing this to our attention! If you ever have questions about reservices or rescheduling, we're always happy to assist. A branch manager has reached out to follow up on your experience, and we'd be happy to discuss your experience further. We value your input and hope this message helps rebuild your trust. Please feel free to give us a call at 866-671-2066 or chat with us on our website www.saelapest.com."


Peter M.
Dec 2024
2.5
Bug and Insect Pest Control Service
They came in and did a good up front job but told me I needed to sign up for there 2 year plan. The tech told me I could cancel butto let the2nd inspection to occur before canceling.After 2 visits and no other pests to eliminate I asked to close it out and they informed me I would have to payout the full 2 year contract. I got shuffled around before I found someone who told me this. I don?t like there sales approach on this

John T.
Nov 2024
4.0
Rodent Pest Control Service
Yes, I recommend this pro
Got the job done.
Response from

"John, thank you for the review! If there is ever anything more we can do for you, please give us a call. We want to make sure you are taken care of and we are always happy to help!"


Josie Q.
Nov 2024
1.0
Rodent Pest Control Service
They were mis leading, they were inconsistent, they were gaslighting, They promise to process the refund but they did not process They tried to gas lighters telling us the same amount of as a service that we didn't request. The whole experience was not good.

Grady M.
Nov 2024
5.0
Rodent Pest Control Service
Yes, I recommend this pro

Symone L.
Sep 2024
4.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Got the job done quickly and efficiently.
Response from

"Thank you for the fantastic review! We?re grateful for your support and are happy to know you?re satisfied with our pest control service."


Russell S.
Sep 2024
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Needed standard pest control service. They were here when they said they would be and completed in a timely manner.
Response from

"We appreciate your 5-star rating! It means a lot to us and helps us continue to provide excellent service at Saela Pest Control."


Sharon E.
Sep 2024
3.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
Perhaps this is the model of (all) pest control so they can continue a revenue stream, but the initial verbal OK was agreed-upon as $X initial service, $Y maintenance visits. By the time the contract came over and I signed it. I did not notice that it was not what I verbally agreed to (MY fault). The small print on the contract: even though the service parameters are outlined, they will continue to charge you beyond those acute service visits UNLESS you remember to call and cancel the contract. So, they got an extra month of revenue out of me once I had someone knocking on my door as an unexpected visit ?ready to spray?. Too late to cancel by then. That?s shady. Beyond that they tried their hardest to get me to sign up for regular ongoing service. For an acute problem, if you cant solve it in four months, I am not going to pay for ongoing service. The ?unlimited visits in between visits? was fine, but time is money, and I dont know why this is the model. But I did discover that like cable service, lower level techs cant solve all the problems and you have to ask for the master tech to come visit. Eventually, those guys start using different chemicals that probably could have solved the problem immediately on month one, but most techs like to make it seem like you are gonna have a problem forever. I WILL hire this company again if I need them (polite, on time, thorough, detail oriented, responsive customer service and local), but I will be a lot wiser about how to cost control.

Richard L.
Jun 2024
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
Very helpful device

Sheri M.
May 2024
1.0
Rodent Pest Control Service
I hired them to redo my crawl space. I paid in full before receiving all the necessary paperwork to get reimbursed by my home owner insurance. David Neville was the msn in charge of my crawl space. He never typed up the necessary paperwork and then told me his company changed software and everything was lost. You canâ t ever talk to someone in Oregon and every time you call itâ s a different person. I could never get a manager to call me back. I finally called to cancel my account and was immediately put through to a manager so they could keep my business. Horrible customer service!

Gage M.
Apr 2024
4.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Saela responded very quickly to my request for service. The technician was friendly and did a thorough job. The tech and a follow-up call a day after the initial service did try to upsell for additional services but did not push when I declined.

Dottie C.
Apr 2024
4.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Good service. Only complaint is a 2 year contract was mandatory

Lucien L.
Apr 2024
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
I called Saela Pest Control when I noticed ants invading my kitchen, and they did an outstanding job! Their team arrived promptly, assessed the situation, and quickly implemented a solution. I appreciated their professionalism and how they explained the treatment process. Within days, the ants were gone, and I haven't had a problem since. Highly recommend their reliable and effective service!

Sean Marco D.
Apr 2024
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Their customer service is outstanding and they really hear you when giving out instructions-very very very accommodating as well

Diane C.
Mar 2024
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Customer service was great. Would recommend. Very thorough and sending tech out shortly.
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Showing 1-25 of 553

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Saela Pest Control is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 8:00 PM Tuesday: 7:00 AM - 8:00 PM Wednesday: 7:00 AM - 8:00 PM Thursday: 7:00 AM - 8:00 PM Friday: 7:00 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: Closed
Saela Pest Control accepts the following forms of payment: CreditCard
Yes, Saela Pest Control offers free project estimates.
No, Saela Pest Control does not offer eco-friendly accreditations.
No, Saela Pest Control does not offer a senior discount.
No, Saela Pest Control does not offer emergency services.
Yes, Saela Pest Control offers warranties.

Contact Information

1290 Sandhill Rd, Orem, UT 84058

Service Hours

Sunday:Closed
Monday:7:00 AM - 8:00 PM
Tuesday:7:00 AM - 8:00 PM
Wednesday:7:00 AM - 8:00 PM
Thursday:7:00 AM - 8:00 PM
Friday:7:00 AM - 8:00 PM
Saturday:8:00 AM - 4:00 PM
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