MUDDY BOYS INC

Horrible. The manager assigned to the job did not listen to our needs, typical 30 something! Then when all was completed we discovered a damaged window that needed to be replace for over 500 dollars. They took of the alarm contacts, lost them! Contacted Keith the manager of residential services, tried to blow me off for 100 bucks! Looser. Zero integrity! Horrible company, don't use them.

Wonderful! Our whole house turned out beautiful! I can see why these guys have been in business for over 20 years! We had almost no issues with the work at all! I definitely Recommend them!

I sent in a request for a repair bid online. My first indication of the companies poor quality should have been the fact that it took two weeks to get a response The quote was higher than other smaller shops but I was hoping to pay more in order to get better workmanship. On the day of the appointment, one person showed up. He seemed like a nice guy but spoke absolutely no English. I couldn't even communicate with him while offering him something to drink. The ceiling had a 4x8 area that was damaged. That's what was sent in for the repair quote. The worker only removed a 4x4 section of the damaged area and then reworked the edges around the new 4x4 drywall, and repaired the seams around the old 4x4 section. The seams were patched and the entire area was textured all in a 2 hour period. He left without saying a word. I was in the other room and came in to check on the project and everything was packed up and gone. I had no way of knowing how well the repair had gone by just looking at it. The ceiling was white and the repair work was beige. I waited several days and never heard from the company - so I painted the repaired area. After the painting, I could easily see the two 4x4 repaired areas. I hoped that it would look better once the paint dried, but it didn't. Not only were the seams mismatched from the rest of the ceiling, but the repaired area was much thicker. Instead of scraping off the old material, the worker added a thicker layer over the original texture - causing shadows all around the repaired section of the ceiling... It looked like a jr. high school project. Shortly afterwards I was contacted by the company to make payment and I shared my concerns. The woman was very nice and said she would have someone come out and fix the problem. A few months went by and I received an email saying that the work was all done and that the bill was past due. I told her that nobody had contacted me to follow up on the project and she said she would look into it - again. A few weeks later I received a voicemail saying that the work was done and that they were going to send my account to collections for payment. I immediately called them back and restated that nobody had come out to look at the problem or even bothered to call me. She finally setup an appointment to fix the problem. On the day of the appointment I opened the door and was stunned to see the SAME worker as before -- all alone. Again, there was no way to communicate my concerns about the ceiling... I called the company, afraid that if he didn't fix the problem right this time, that they would put me through the same circus as before. I asked if they could send someone out who could do a better job or at least someone that spoke english so I could explain what was wrong. The best they were willing to do was have me speak to a women on the phone... tell her what needed to be fixed, and then have her explain it to the worker on site... I told her I was concerned that I didn't know the best way to fix the ceiling and I didn't want to tell them what needed to be done in order to fix it (I'm not the expert), but I can only tell them what my concerns are, and that I was relying on their expertise for the best way to go about doing the repair work. But they insisted that I just work through her by phone... After the call, he spent twenty minutes retexturing the edges and left. Of course it still looks terrible. I emailed them phots (since they refused to send someone else to the job site), and they said that it was the best that they were able to do, and that if I wanted it done any better, the entire ceiling would need to be replaced - costing several thousand dollars!! This would have been good information to know in advance, and something I could have discussed with them, had they sent somebody out that could explain to me the area or the problems and what my options were. So now I'm left with this terrible looking ceiling that's going to need to be taken out and replaced by someone else. Obviously I would never trust Muddy Boys to do the work. UPDATE: One month later... one of the ugly seams has now developed a crack right through the middle.