Dr. Sprinkler Repair LLC

I recommend going somewhere else for your sprinkler needs, zero stars, do not work with Mike - Facts: I explained the problem of the burst pipe over the phone, they scheduled for one hour, early morning. They looked at the pipe and hole (that I dug myself) and rescheduled for 2 hours after reviewing the problem. The project was supposed to go from 8:00 am - 10:00 am according to their email and calendar invite. The project lasted until 1:30 pm, the hole flooded, putting my basement in risk of flooding, I only found out about the issue because of a phone call by my renters who are living in the residence. The front lawn was flooded with mud, one of their technicians (who was standing around most of the time) recommended I replace the grass. I was then charged $620. After debating this charge, their owner called me, he was not apologetic in the slightest or tried to understand my concerns. I was never alerted that this project was going overtime or that there was flooding. Finally after my explaining he offered a 20% discount, I debated that as well as I am less than impressed by the service. The owner then threatened to put a lien on my property and send my information to collections. I finally gave up and paid the $500 for a fixed pipe, a flooded lawn, dangerous conditions for my basement and an unapologetic owner.