Mint Condition

Have take many cars to them in the past, but they have taken a horrible turn for the worst in the last months. Have taken three cars to them in the last month. The first one was OK, but they put and extra trunk liner and floor mats in my trunk that I had to take back down to them. The second, the entire interior was so coated everywhere in protectant spray that my hands were coated after driving it home, and my pants were stained from it. The last car, they vacuumed up a small rubber insert in a compartment of my center console, and when I spoke with Shane (the owner) about it, he said he would replace it. When I searched and found out it was only $11, I sent him a note with the price and was in the process of sending a follow up text to say don't worry about it, when he called me and berated me for 15 min without letting me get a word in edge wise. He told me if I could afford a nice car, I could afford to replace the part without bothering him. Seriously sounded like he was on something. When I told him I was a regular customer and had taken 6 or so cars in to his shop in the last year, he laughed and said he could care less. I guess he doesn't need my business, so I won't be "bothering" him anymore. I suggest you don't bother him either.

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I won't use them again, the price changed the moment I pulled in with an SUV. I wasn't satisfied with what they told me and had the offer refunded.

I went into the building and was greeted by the owner, Shane and he let me know that he was not open that day and was not welcoming at all. Then I asked him about doing a Jeep instead of a car on the coupon and he told me for $50 more. So I told him I would leave it then. That night for a period of about 3 hours, he was either drunk or ? impaired, but he sent me angry text messages, cussing, telling me I didnt know how to follow directions. I was putting him out and he wanted me to know it!!! I told him to cancel the order on the Jeep and I would return with my car in the morning before he opened. Then he called me stupid and told me the only thing I needed to do is to "shut my f***ing mouth" to tell him I'm sorry and to say thank you, say thank you, say thank you......... When I told him I had never been treated this way he asked.... Customer Service? I said yes, and especially as the owner of the business. Well he let loose even more on me. He told me his statistics, his years of operation, that he doesn't "touch pee pee's and kiss *****" but his customer service is in his bloody knuckle work. He doesn't have to be nice. He's that good! I issued a complaint to Groupon for the behavior and harrassment and instead of them contacting me as I requested, they responded to him, leaving my email address for him to contact me further. So, that night, he blew up my email texting ignorant things again. This man has NO people skills and his anger issues are out of control. Not just a little bit!!! I don't care how good his work is, he shouldn't be dealing with people and he sure does not know the true definition of Customer Service. The only pictures I would upload is the dialogue off my phone showing you how nuts he is!

It was good. He did a good job. It seemed kind of pricey. It wasn't that dirty, but he did charge the full amount. I would go again if I needed it. He treated me good because I'm on Angie's List.

Excellent. Very pleased with the overall condition of the car. Only issue was they were very busy on Friday. Dropped the car off at 10, wasn't ready until after 6 due to workload. But the work was done well.

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They did a good job on detaling my car.

The detailing took about three hours.   They did a very good job.
It takes about three hours so be prepared to have someone pick you up so you do not have to wait for it to be done.
Be prepared for the seats being wet from cleaning when you pick up the vehicle.

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Tax was added that I feel Angie List should have included.

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I was very surprised to see how my 17 yr. old truck looked when they were finished. I was there for 2 hours, but every minute was well spent. The outside was polished to perfection including the dark molding and the tires. The engine looked as good as when it left Detroit.The engine not only looked clean but all the belts, hoses and 2 batteries (required on Cummins Engines) were polished to their original black color.The inside upholstery was steam cleaned including carpets and inside roof lining. The dash board was polished and the windows thoroughly cleaned. Plus an added bonus, their was a specialty Coffee Shop across a small street from their building! Over all experience EXCELLENT!

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Very nice job.  Top of the line attention to detail.  Will use again.

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