
Essential Cleaning Services of Utah
About us
Essential Cleaning Services of Utah is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. We primarily use cleaning solutions that are environmentally friendly without compromising effectiveness. Our decisions are evidence-based and may include the added support of therapeutic grade essential oils. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business. We offer a flexible cleaning experience for everyone. We say...give us the projects you do not want to do. We tailor the job to be what you need it to be. We greet you with a smile and work with your, minimize the inconvenience, and efficiently and professionally leave you smiling because of a job that is well done.
Business highlights
Services we offer
Attention to detail, Natural non-toxic cleaning emphasis, Professional and Punctual, Specialty services available for addition fee upon request, Therapeutic Grade Essential Oils Used
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
6% | ||
3% | ||
0% | ||
0% |
"Thank you so much for your kind words. I guess Isaac Bachelors in Chemistry paid off. He explained that the stronger fumes of the acidic cleaner needed to get the organic mineral-based residue and the alkaline cleaner that removes the soap residue off of the shower would be too strong and possibly an irritant for an elderly gentleman like your father if the fumes did not have enough time to dissipate. Thank you for letting us come back at a better time to work on it."
"In this case, I believe that there was a miscommunication regarding the pricing. I mentioned the hourly pricing and she said that she wanted to stay within a 1 to 2-hour budget, which we did. It took 2 hours. When I sent her the invoice, she thought she would be charged a straight $50 for the whole job rather than $50 for each hour. We had two people there because one was training. Rather than just sit and watch, the trainer did some extra tasks like laundry and making her bed. I am sure a fixed income is not easy to deal with either. When she complained about the bill, I reduced it out of compassion for her. She hired us again for a move-ou."
"As a company, we went in and cleaned free of charge for this customer for another 2.5 hours to remedy the deficiencies. There were definitely deficiencies in this case. We offered a discounted price for the next visit. We did all we could to have the end result be a positive one. This review was still issued after we tried to make up for the original issues. After that, we worked together with the employee to fine tune their skills and reinforce our expectations of high quality workmanship. Customer service and satisfaction is very important to us and we highly value return customers and referrals. We hope that this review does not deter you."
Licensing
State Contractor License Requirements
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