Hired for a bathroom remodel. I also hired them for a new bathroom install which is ok, there are a couple of issues with that one too but the remodel has many. If you do not look close it looks great. There is so much sloppy work with this job, I am embarrassed for anyone to see it. And that is not all, I was treated like garbage by one of the owners and blown off by the other that did not want to deal with the horrible treatment the other. I was berated, treated like I was stupid, and at one point yelled at because they were at a standstill due to something out of my control. I was yelled at while on a work conference call after nicely asking them to give me a few minutes because I was on a call that I was leading. Not to mention the yelling and fighting between them. The police were called one day by a neighbor but showed up after they left, on this day there was so much yelling and breaking of tiles outside, it was extremely loud. Their hired workers are great guys and I have nothing bad to say about them. It has been a month since the completion of the project and seems like every day I see something new. There is peeling paint, cracking grout, chipped and scratched tile, wobbly toilet, caulking that is way off color and applied, and the gap between the vanity and wall. There were several scratched tiles that I asked to have replaced, well, now I have chipped tile around where the scratched ones were removed and they are sticking way out from the other tiles and are crooked. I was told they would put in a new subfloor, I know it was purchased but was left out in the rain, no subfloor was put in. Let's also mention the huge water stain on my hallway carpet that they somehow soaked and did not bother to try and clean up, all the razor blades I had to magnetize out of my yard so my dog and myself would not step on them, all the nails/screws left in my lawn and driveway, my towels they used without permission and destroyed, actually ripped in half. My water heater was turned all the way up because it was not getting hot enough for their liking, which I ended up having to replace 2 days after they left. I let them leave their trailer in my driveway to make things easier for them but thought they would take it on the weekends, nope. I do not think leaving the trailer in the driveway gives 24/7 access to my yard and house. So lets get down to the $$$$$. It may start that the rate seems pretty decent, but then all the things that are not included in a remodel that you will have to go buy yourself. And I have contacted other contractors and seems this is not common practice. I had to separately purchase the flooring, tile, light fixtures, vanity and mirror, light switch, and outlet. The trim around the outside of the window that was replaced was not even primed for me to paint, I know they had primer. Tried to discuss the issues with the owner when he came to collect a payment, but he did not care at all. His last words to me were, sorry you are not happy. Do not expect to get a written contract, itemization of charges, or even a payment receipt, these are things you should not have to ask for. I have never hired a company that did not offer a contract up front and a receipt at the end. My bathroom looks like a quick cheap flip. I left them alone to do their job and stayed out of their way, maybe I should have been up their butts the whole time. This was overall was a horrible experience.