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1.01 Reviews
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Showing 1-1 of 1 reviews
Erin B.
Oct 2014
Insurance Agencies
Worst customer service ever.
Last October I called to have a vehicle removed from my auto insurance. It wasn’t done and I didn’t notice until August of this year when I called to have a vehicle added. I never received a refund for the 11 months I paid for a vehicle I didn’t even own. When I called to try to get a refund the guy was completely unapologetic and even snapped at me because I’m upset about the lack of oversight that has cost me several hundred dollars. Now, I have to jump through a bunch of hoops including filing a freedom of information act to try to get the records from the Department of Motor Vehicles that prove that the vehicle was titled in another person’s name in October of 2013. I am a single mother of three, full time
college student and work almost full time. I don’t have the time for this crap.
After 8 years as a loyal customer, thanks Jane Larsen Allstate.
Last October I called to have a vehicle removed from my auto insurance. It wasn’t done and I didn’t notice until August of this year when I called to have a vehicle added. I never received a refund for the 11 months I paid for a vehicle I didn’t even own. When I called to try to get a refund the guy was completely unapologetic and even snapped at me because I’m upset about the lack of oversight that has cost me several hundred dollars. Now, I have to jump through a bunch of hoops including filing a freedom of information act to try to get the records from the Department of Motor Vehicles that prove that the vehicle was titled in another person’s name in October of 2013. I am a single mother of three, full time
college student and work almost full time. I don’t have the time for this crap.
After 8 years as a loyal customer, thanks Jane Larsen Allstate.
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FAQ
Jane Larsen Allstate Insurance is currently rated 1.0 overall out of 5.
No, Jane Larsen Allstate Insurance does not offer free project estimates.
No, Jane Larsen Allstate Insurance does not offer eco-friendly accreditations.
No, Jane Larsen Allstate Insurance does not offer a senior discount.
No, Jane Larsen Allstate Insurance does not offer emergency services.
No, Jane Larsen Allstate Insurance does not offer warranties.
Jane Larsen Allstate Insurance offers the following services: Insurance