BDL STRUCTURES

In 2015, we decided to have an in-ground pool and faux rock water feature installed. After seeing two different local pools built by BDL Structures featured on two separate cable TV shows, we were excited to meet with them to give us a bid. We ultimately gathered 3 bids and did some research on each of the companies. It should have raised concern in the beginning that BDL had virtually no reviews online, good or bad, but the thought of having “the guy who had pools featured on TV” building our pool, enticed us to select Brad Long of BDL. They had to be the best, right? A TV show wouldn’t select a company with a bad reputation or one building substandard structures, right? Brad Long (BDL Structures, LLC) started construction on our pool and faux rock water feature towards the end of 2015. Our experience through the last 4 years (yes, 4 years), has been a nightmare. We ended up in court early this year (2020) seeking reimbursement for funds we had to pay to a second company (at his direction because “he was too busy”) to make adequate repairs to the water feature that began falling apart almost immediately. We reached out to Brad repeatedly regarding our concerns about the deterioration of the faux stone structure and his responses were defensive, mentioning how many they’ve built the same way and that we would never be satisfied. His repairs were a band-aid at best, only patching the most troubled spots. We won in small claims by default judgement because Brad Long failed to appear, waited 30 days for him to appeal the judgement (which he didn’t), then contacted him requesting payment of the debt he now owes us. His response was that we were lucky he had things going on and couldn’t make it to court which allowed us to win the judgement. While we pursue all avenues to try and collect this debt from Brad Long, we wanted to make public the bad experience we had with BDL Structures. There is no way we would recommend him to anybody, in any capacity. If you have already signed a contract with him, watch over him and his crew every-step-of-the-way, take TONS of pictures to protect your interests and get EVERYTHING in writing.

Not good. I wouldn't recommend them at all. See the "services performed" for details.