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Air Duct Cleaning questions, answered by experts

Whether an HVAC damper should be open or closed depends on the season, the zone it controls, and the temperature in that zone. In the summer, open upstairs dampers and close lower-level dampers to get the most efficient cooling possible. In the winter, do the opposite. Cool air will naturally flow down to lower levels, while warm air will rise. This keeps your system from working harder and helps prevent common AC problems.

You may be able to clean your smoke shelf yourself, though it depends on whether you can reach the shelf with the tools you have. If you cannot see through the chimney damper to the shelf, it’s better to rely on a professional chimney specialist. It’s also wise to get a professional if you see creosote buildup, which is typically hard, shiny, and sometimes sticky. A pro has the correct tools and safety equipment to properly clean out the chimney.

One of the most common but overlooked symptoms of damaged ductwork is a spike in your utilities bill or an inability to heat or cool the house as you previously could. When ductwork is damaged, it tends to bleed air, and the result is you're paying to cool or heat your crawl space instead of your house. For handy DIYers, you might be able to find the damage by going into your crawl space, but for those unable to, you should pay a professional for an air duct inspection.

Ductwork will occasionally make noise as the metal experiences rapid temperature or air pressure changes. This is especially common when the furnace initially kicks on and pushes warm air into cold air ducts. However, this noise should not occur if the home is at a normal temperature most of the time. If you are hearing noises regularly, it may be a sign of a more serious problem.

When your HVAC system is loud, a few different causes are possible. If you have loose connections or bolts in the hardware, they can rattle as the system runs and vibrates. If you have an extremely dirty furnace filter, it could cause the system to generate noise. More commonly, an excessively loud HVAC system indicates a malfunction in the system. You may have a blower motor that is close to failing or a compressor that is breaking down. These issues require an immediate inspection.

The Lapoint, UT homeowners’ guide to air duct cleaning services

From average costs to expert advice, get all the answers you need to get your job done.