Phipps Construction Inc

unknown

Dealt with Marie and then Curtis. They were fantastic to work with. They were clear and up front and did their best to get me the most out of my insurance claim while maintaining honesty and integrity by not defrauding my insurance company. I would give their subcontractors a B+. They did good work but did not communicate when they would arrive. Roofers did a good job cleaning up, but for a butt or two and a few stray nails. Fencing repair was good but he did not even attempt to contact me when he arrived to look at the fence damage despite me being home. He hopped the fence and fortunately for everyone my very large dog was inside. I am planning on getting a quote for other jobs from Phipps. I felt comfortable that the job would be done right.

We are very pleased with the final results. The contractor employed various subs to do the work. The majority of the subs were excellent however one of the subs arrived to do the work in the evening and many times the other subs were waiting on him to complete his part. Due to this, the project took longer than we had anticipated . As mentioned we are very pleased with the end result and have received many complements from our friends.

Brian Phipps, as a referral from our insurance provider, came out to the house to bid on roof/ceiling/swamp cooler water damage, as well as soffit/faschia/rain gutter repairs. He verbally accepted the estimate that the insurance appraiser had put together, was very friendly, and I was excited to work with the company to get things repaired! However, a couple of weeks passed and I did not receive response. I contacted Phipps Construction, the receptionist indicated that Brian would call me back by week's end. No phone call, so I called again only to find that he was on an extended hunting vacation and again was told that I would hear back as soon as the trip was completed. I never received a phone call, was very frustrated because this delay meant that it was too late in the season (with rain and snow upon us) to have the roof repair done. We've enjoyed a winter of roof leaking into the home and large puddles in the yard since things haven't been fixed. Bummer. We were thinking of using this group to do more extensive remodeling (kitchen and bathrooms, a few moved walls) but Phipps Construction missed out on the opportunity to earn some business from normally very loyal customers willing to pay a premium for a job well done.

My main complaint was that a different person kept showing up to do the work. I would have appreciated the same person each time.

unknown

Phipps Const. always called to schedule a good repair time. They are always on time and very friendly and also professional. They did a great job for us.

The work was done quickly and with good quality. We rent out the house so they were very efficient. They cleaned up very well. They are knowledgeable and friendly.