Reviews
2.33 Reviews
Showing 1-3 of 3 reviews
Cheyenne W.
05/2014
plumbing
 + -1 moreunknown
Description of Work: I had a pipe break under my house. I called Troy and he came out and shut my water off. He then went to get a helper who did the work. The repair was excellent and done quickly, but I was charged for 2 men working when only one man worked This is a one man job. I know this as my father was a plumbing contractor. | I used Troy's plumbing only once and I don't remember the exact date or the exact charge. It was written on the receipt that I was charged for the labor of 2 men.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
$150
Kris S.
05/2013
plumbing
 + -1 moreHe originally installed the septic tank in the middle of a planned driveway, then charged us to dig it up and move it to another location. The type of leach field that he was going to use would never have worked in this location. He charged more than full retail for the infiltrators for the leach field which were never used; when we tried to return these for credit to the supplier, we were told that any return would be credited back to cover Troy's past due bills. He charged us $115 for an outdoor tap that was not installed The kitchen sink drain was located eight inches off plan, (discovered by my cabinet maker) which resulted in on-the spot changes to the cabinets. He charged us for materials that were not used on this job. He also billed at full rate for his assistant ($60/hr instead of $25) After he was paid for the partial work, he would not return phone calls. We sent him a letter detailing our issues and concerns, and requesting a refund for incomplete or improper charges, also with no response. This was a very bad experience, and I would never recommend using this company. We ended up hiring another plumber (see my review of Sandstone Plumbing) and also a septic system installer.
Description of Work: Hired Troy to do all plumbing for new construction on a custom home. He did the rough-in and partial install on the septic tank. His charges for this work was as much as it should have been for the entire job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$13,000
Linda C.
06/2012
plumbing
 + -1 moreIt was great! He gave us an estimate, came and did the work as promised, and then charged less than he had estimated. What more could one ask????
Description of Work: He installed 2 toilets.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Contact information
80 W Red Shadow Cir, Kanab, UT 84741
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
Troy's Plumbing is currently rated 2.3 overall out of 5.
No, Troy's Plumbing does not offer free project estimates.
No, Troy's Plumbing does not offer eco-friendly accreditations.
No, Troy's Plumbing does not offer a senior discount.
No, Troy's Plumbing does not offer emergency services.
No, Troy's Plumbing does not offer warranties.
Contact information
80 W Red Shadow Cir, Kanab, UT 84741