Totally Disappointed with the Tile Work! We hired Beehive Floors & More, Angel Sucup and crew. When we met, I was impressed by our conversation. His tile layer Henry doesn’t speak much English, so there was a bit of translation between the three of us. I felt confident that he knew what we were looking to do in the bathroom and in the laundry room. During the conversation regarding the tile work for the laundry room, I mentioned that we would purchase plywood, backer board and the Schluter, which is the trim for the counter. We already had the tile for both the bathroom and laundry room. We received a quote from Angel: Bathroom and Kitchen Countertop (It should be laundry room) Labor for installation of tile around the tub, tile on bathroom wall, tile on floor, tile on countertop. This includes backboard installation. Does not include any materials. He never gave details on what materials were needed. The breakdown was $ 3240.00. The tile work was very simple, nothing out of the ordinary. I mentioned that the cost of labor was a little overstated, we were doing all the demolition and getting the bathroom ready for tiling. So, he gave us a discount of $ 440.00. It was a simple pattern; the same pattern that we did in our basement bathroom, on the shower, and the walls. We met one more time prior to the installation of the tile, he was trying to persuade us to change the direction of the tile, it would be easier for Henry. We wanted the same pattern as downstairs. We made one simple change on the installation; we wanted the tile to continue up to the ceiling instead of a straight line across. It was 4 ½ sq ft. We figured it would be easy for Henry, since he is the best tile installer for Beehive Floors & More. Well, there was some communication between Henry and Angel, they would have to charge us for the 4 ½ sq ft of tile. Then, he advised me that he under-bid the job. I advised him that I was not going to pay for his mistake. This is when the quality of work went south. Every day was a challenge since Henry and I couldn’t communicate. Angel rarely stopped by during the job to ensure it was being done correctly. I had to insist that he come out and check the work and explain to Henry what was needed. When I started challenging Angel about the issues, he said I was trying to get out of paying him for the work. We were disappointed with the workmanship of the job. Others have seen the finished product and say it doesn’t look like a professional job. I’ve seen Henry’s work on other projects. Henry has done great work on other jobs, so not sure what happened. There was a lot of communication between Henry and Angel, since I don’t understand Spanish not sure what was said. All I know is that Henry was not happy with the job he did for us. Angel asked me what I thought about the work. I was honest, it looks like crap. He said that he will redo it, but we would have to pay for it. That is not going to happen. Why would I let him do it again? He also said he wasn’t going to do the countertops due to all the issues with the bathroom. We agreed on a reduced price of $2000 since the countertops weren’t done. He’s been paid the agreed amount. This leaves us with finding someone else to do the countertops.