Avant Garde Landscaping, Inc.

"Avant Garde Landscaping received a phone call from Mrs Gurr and she asked how much it would be for us to fix a broken sprinkler pipe and we answered with the price range of $150-$350.00. Mrs Gurr said ok and that she would call us back, I received a voice mail that said that her husband was not going to coordinate his schedule to meet up with us and that we were to just come out [to her house] when we could make it. This is the wording from the voicemail Mrs Gurr left on my phone, I still have it. I called Mrs Gurr and told her that we would be out to fix her sprinkler system later in the day. We arrived at the house and Mrs Gurr was in the shower, but her son took me to where the broken PVC pipe was. I proceeded to repair the broken sprinkler pipes and fittings as per my conversation with Mrs Gurr on the phone before hand (remember, she called me back after giving her a price quote over the phone to come and repair the sprinkler system in the price range of $150-$350. The actions of Mrs Gurr calling me back creates a verbal contract to perform the work within the specified price range). There was significant freeze damage to the sprinkler system problem area. We made the repairs that were needed. I know that Mr Gurr explains it like it was an easy fix, but if I used one part as he states in his testimonial, then that explains why his attempt to repair it prior to my coming failed. There was much more to the repair than one part, it is good to have a professional who knows what they are doing. After completing the repair we did a sprinkler analysis on the sprinkler system as per Mrs Gurr?s request. We found a ½? drip system pipe that was not even connected and was flowing freely 6-8 gallons per minute. We repaired the leaking drip system that was not in the initial scope of work, but who could leave a untapped ½? drip system flowing at 6- 8 gallons per minute? That is a lot of water to be flowing freely. The Gurr?s were lucky that we fixed the two sprinkler breaks before they flooded out the neighbors or even causing serious property damage to their home. We performed the sprinkler repair to the best of our ability, same day service, under the price that we quoted Mrs Gurr and have all signatures from Mrs Gurr who approved the work on our work proposal and she signed the credit card transaction, plus we did more work than what was initially quoted and did it under the price that was qouted. All that for $335.00 which is under $350.000, a pretty good deal! We regret the actions of Mr Justin Gurr, he has apologized for acting this way via a text to me personally. Now he has escalated the matter by defaming our company name on Google, yelp and now BBB as well as other websites. Some people don?t understand the value of a good sprinkler technician!"

"Lamont was going to send the money in the mail, and out of 3 bids I was the lowest bid. He also was calling the wrong number, because I never seen his phone number on my calling list in my phone. We did leave a small pile of dirt that we didn't know what to do with it, Lamont wasn't home, so next time we will haul it off. How can I be expensive when I'm the lowest bid?"