Received an energy audit and was told all of the above and received horrible customer service from the beginning and once they received our paycheck, they were unwilling to honor their committment and the owner said if a refund was going to be given, it had to come from Ron the foreman as the company does not provide refunds.
Description of Work: Facts: Owner of company stated the following: 1. We silicone all windows with first a clear silicone and then go back with a white silicone. 2. The silicone we use is $8.00 a tube. 3. We will put new door seals and draft guards on all doors. 4. We will wrap all duct work. 5. The temperature in your basement will increase by at least 7-8 degrees. 6. You will see at least a 20% reduction in utiltity bills or full money back guarantee. 7. I will mail your energy rebate in the same day. 8. Th contractors will arrive at 9:00am. 9. I will call you when I get to your house. Facts: Actual events that took place from above statements by owner: 1. Did not silicone all windows, had to have them come back and was lied to that they did, only used 1 silicone. 2. The silicone they used came from Walmart, a $1.02 per container - no $8.00 silicone used. 3. Only put one new door seal on and they had to be requested to come back to to that. 4. Wrapping of duct work was partial. 5. No change at all in the temperature in the basement. 6. Company is unwilling to honor refund, even half of which I agreed to settle. Won't return calls. 7. Almost a week later and rebate has yet to be mailed in. 8. Contractors arrived one hour late. Contractors promised to call three times and never did call. 9. Owner went and did part of the work and did not call as agreed upon and then left.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Energy Efficiency Auditing
FAQ
Green Label Solution is currently rated 1 overall out of 5.
No, Green Label Solution does not offer free project estimates.
No, Green Label Solution does not offer eco-friendly accreditations.
No, Green Label Solution does not offer a senior discount.
No, Green Label Solution does not offer emergency services.
No, Green Label Solution does not offer warranties.