Preventive Pest Control - Salt Lake

"[Member name removed]we are sorry that you were not satisfied with the work that was performed in the summer of 2005 and the spring of 2006. We were unaware of your dissatisfaction and would have come out for free to cover any issues you had during the service. We guarantee our work and want all of out customers to receive value for what they are paying for. We wish you the best in the future and apologize for not living up to your expectations. Sincerely, Brandon Poole Owner"

"Thank you [member name removed] for the kind words and great review. We will do all we can to keep you satisfied with our service."

"Thank you for the kind review. We are grateful for your business and the chance we have had to control your pest issues for the past four years. Please let us know if there is anything we can do to improve our service. We look forward to controlling your pest needs for 2015 and each year after. Sincerely, Brandon Poole Owner"

"Thank you for your review and suggestions for my company. We will take the suggestion to get more information to our technicians before treating to better serve your pest needs. Thank you again for your loyalty and we will always strive our best to provide the greatest value for your pest control service. Sincerely, Brandon Poole"

"Thank you for your review online about my company. I noticed there was no information about why we received the grades we did. Will you please inform me on how the service went and what we could have done to improve? Sincerely, Brandon Poole"

"[Member name removed] we are sorry that you didn't have the experience we expect our clients to have with our service. 2012 was the last year we used door to door salesman for the fact that we always had communication errors between the salesman and our office staff. They would promise things to the customer and never put notes for us on the agreements. We should have been treating for your voles earlier and not had you wait 5 months after you started. As far as the rain is concerned the product we use is micro encapsulated, so like a capsule on a pill, it is protected from rain, sprinklers, snow and the weather. We are able to apply it around the base of homes and it will stay for up to 3 months. The service is also guaranteed so if you had any issues between treatments or just wanted it sprayed again because of the concern with the rain, we would come back for free. We wish you the best in the future and if you needed anything from us, we would give you a free treatment to make up for the mistakes we had in 2012. Again, I apologize about not giving you value in return for your payments to my company. If you ever need anything from me, please let me know. Sincerely, Brandon Poole Owner"

"Thank you [Member name removed] for your kind words and being such a valuable client. We will continue to provide you with the service you expect and desire for your money. If you ever need anything, please let us know. Sincerely, Brandon Poole, Owner."

"Thank you [Removed Member Name] for being such great clients for over 5 years. We love the relationship we have with you and look forward to taking care of your lawn and pest control. If you need anything or have any questions, please let us know. Sincerely, Brandon Poole, Owner."

"Thank you for your review about the services we have performed at your home for the past two years. We have processes in place to help eliminate the vary issue you have noticed with the lawn care last year. If you notice a decline in service for either pest control or lawn fertilizing, please let me know. We want you to feel value when you have our services. We strive to use the best, most expensive products in the industry so that we get effective results. When that is lacking we need to be aware so changes can take place. We do weekly meetings with our staff to help keep them up to date with changes in technology and service. If you ever feel that things are lacking with either service, please let me know. Sincerely, Brandon Poole, Owner."