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19 years of trusted experience
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Reviews
3.911 Reviews
Showing 1-11 of 11 reviews
MOLLY K.
06/2016
internet service
 + -1 moreunknown
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Yes, I recommend this pro
Susan M.
02/2016
internet service
 + -1 more.
Description of Work: They oversell usage of their equipment and provide limited band width.
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Tamra B.
05/2015
internet service
 + -1 moreunknown
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$55
Cindy C.
03/2015
internet service
 + -1 moreunknown
Description of Work: I called DGIS to have them come and instll internet into my trailer. I talked with a customer service rep asking all sorts of questions about coverage, price, reception, contract, anything that I could think of. The rep assured me that I would have top quality service and internet reception. The appointment was made. I took off work especially so that I could be there when the tech came. The time came and went. I waited a couple of hours and when I didn't hear from the company, I finally called them back. The female that I talked with didn't even have me on their schedule as an install. I told her what time the person had made the appointment for and where I was located. She then said that I could not receive the internet where I was located. I told her that was not true, as my neighbors recieved it there. Then she told me that the person had come out but no one had been home. I told her that was a lie. I had been there all morning and no one had showed up. She kept making excuses. I told her, "you know what? If this is prime example of the kind of service I can expect from your company, just cancel this order." She said fine. I was not impressed with her attitude or her lies. I did not try their product, but I have talked with 5 very different people in different areas, and they all said that they have problems with connectivity, speed, and customer service. I am very happy I did not choose to use their services.
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$54
Ana T.
02/2015
internet service
 + -1 moreI was tired of dial up internet. Where I live, only dial up internet service was available until this company Digis started to offer a much faster internet by satellite or dish. Since then, we haven't had any problems with our internet service. Whenever there is going to be maintenance, they email you in advanced so you know till when the service is not going to be available. it is always 2 or 3 hours max. They always try to do this late at night. Digis is an excellent internet provider and their customer service is excellent!
Description of Work: Internet dish was installed in our roof. They also installed a box in our basement (above our furnace).
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Yes, I recommend this pro
Gerald F.
02/2014
internet service
 + -1 moreThe technician was excellent. He was careful of our new floors - took his shoes off when he came into the house.
Description of Work: Complete installation of dish for internet.
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$67
Richard L.
06/2013
internet service
 + -1 moreUPDATE: The tech was on time and very professional. Set me up quickly and made the repairs needed to get us connected. Not bad, not bad at all. I was without internet service for two weeks during the transition, but part of that time was due to the previous providers equipment being out of date. ORIGINAL POST: The service they provide is substandard. Stay away from them if you can.
Description of Work: UPDATE: It was determined that my poor internet performance was because of problems that were left over from the previous provider. DIGIS sent out a technician who corrected the problems and set me up. I have to say that I have the best internet connection I have ever had. I am very happy with my internet service. If what I was told was true, the price is very good as well. ORIGINAL POST: Our internet service provider here in Tooele (Wireless Beehive) sold out to Digis who began providing service this month. I have not had internet this slow since the 1980s. Pages time out trying to load and video streaming is just not good. As soon as I find another provider, these guys are fired.
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Yes, I recommend this pro
$50
Shaunna R.
05/2013
internet service
 + -1 moreI'm not very happy with them. We've had them for a while and connection turns off and on, we have to reset and our computer is not very old. The reason I am not happy with them lately is because I told my mom that they gave pretty good service and that they were better than what we had before. She went ahead and had them installed. They had to come out three or four times because it's not working, she has probably been able to use it maybe 10 times since the end of January. Finally, the guy that came out yesterday said "well, I think the reason that you're having trouble with it is it just doesn't come out this far" and she said "don't you think somebody should have told me that before you installed it?" If I had a choice, I'd probably use somebody else.
Description of Work: Digis is our internet service provider.
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$42
Nancy G.
02/2013
internet service
 + -1 moreWe chose Digis because we didn't want to sign a contract. The guy called at about 8:00 a.m. and asked if he could come in about a half hour. He was on time, he was polite, and seemed to be truthful. His name was Eric, and he seemed trustworthy. He told us our options and then installed the dish and the wiring. So far, everything seems to be working well. The only thing I don't like is that they use a black cable that had to go through our kitchen. It's ugly. A white cable would look so much better. Can't they make a white cable?
Description of Work: The guy who installed it was nice.
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Yes, I recommend this pro
Daniel N.
07/2012
internet service
 + -1 moreI would refer them to my family members and friends.
Description of Work: I use Digis for my internet service
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Yes, I recommend this pro
$40
Dane Q.
06/2012
internet service
 + -1 moreUnfortunately I had no other alternative than to use Digis she we moved to Utah County. Poor Service from the get go! I should have known WE paid almost $80 a month for business class speeds and VOIP phone service. Speeds were dismal at best and don't even think about using them if you need them for a business With an office out of my home they capped the bandwidth every month by the 15th of each month i was crawling and the speeds and connectivity were so slow I had to count on my cell phone. Countless attempts at calling customer service only let to more frustration - unable and unwilling to help - I finally shut off the service. Or at least attempted to they kept billing my card every month until I had to cancel the credit card. after speaking with them yet again they offered to credit my account. NOT my checking account their account. Overall a bad experience and less than poor performance on their system. RUN don't even think about it.
Description of Work: Business class internet service and voip phone service
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$1,920
Contact information
727 E Utah Valley Dr Ste 100, American Fork, UT 84003
www.digis.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service
FAQ
Digis is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Digis accepts the following forms of payment: Check,MasterCard,Visa
No, Digis does not offer free project estimates.
Yes, Digis offers eco-friendly accreditations.
No, Digis does not offer a senior discount.
No, Digis does not offer emergency services.
No, Digis does not offer warranties.
Digis offers the following services: Broadband Internet connections up to 15Mbs for residential and 100Mbs for commercial customers, VOIP telephony.
Contact information
727 E Utah Valley Dr Ste 100, American Fork, UT 84003
www.digis.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed