Flood Pros of Utah

Terrible! They charge $120 service fee to come out to your house. They spent 15 minutes and told me I needed to dry out my walls. Duh - for $120? They gouge customers with their price for fan rentals. Told me they would come back the next day to get the fans. Did not come until 2 days later and charged me for the extra days. Very dishonest. After calling to complain, the person I talked to was rude and very unresponsive. Find another company! Do not use Flood Pros!

Workers showed up quickly, tore up a corner of the carpet, removed pad, and placed fans. We signed a waiver saying we did not want any drywall, paneling or baseboards removed, and that we did not want holes drilled in the walls in lieu of removal. Just fans. The area that was wet was about the size of a twin bed. They did not extract water from the carpet, disinfect, re-lay or clean the carpet in order to take the job to completion. Attempts to contact the management were rebuffed. We reluctantly paid $834 of the bill and sent a letter explaining that we would not pay for services that were not rendered. The bill was sent to a collection agency. This was a VERY difficult situation to deal with. We have used Utah Disaster Cleanup in the past and have been pleased. The plumber offered to call "his friend" who would quickly come and take care of the water spill. This was a hard and expensive lesson learned.

It went terrible. I encountered a rude employee of Flood Pro. The company did not work well with my insurer and did not keep appointment with my insurer. I was overcharged and an incomplete job was done causing my tenant to have to remove moldy wallboard and carpet. The pictures below depict work left undone. I will never hire them again and I hope you do not. The cost of the work bellow is combined cost of Flood Pro and the biohazard mittigator