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Trinity Maids

Maid Service, Post Construction - Clean-up, Gutters & Downspouts Cleaning Service,

About us

We are a locally owned business that’s interested in catering to the needs of the individuals that we service. If you aren’t happy with the job, neither are we. At Trinity Maids we go the extra mile to ensure that every job is done right; that’s why we have a thorough training process for each employee. We also perform “quality control” drop-ins, phone calls, and surveys. We want to hear from you if something does not meet your expectations. It’s important that you know who is coming into your home. That’s why we carefully screen every single applicant, looking at their past work experience and character. Every employee has a clean background, is bonded and insured so that you and your home are protected. Life is busy, so let us do the dirty work At Trinity Maids we know how valuable your time is. We take care of the details so that you can enjoy the more important things in life. Our professional cleaning teams understand that no two houses are the same, even if identical in size and layout, that’s why every clean is personalized to suit the needs of your unique home.

Business highlights

21 years of experience

Services we offer

We provide executive house keeping, carpet cleaning, exterior pressure wash and gutter cleaning. Customized for needs., window cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
17%
2
17%
1
0%
Showing 1-6 of 6 reviews
Stephen L.
Jul 2016
3.0
$200
The lady did not dust the floors before mopping. That cause the dirt to just be moved around. Very bad service.

Deborah M.
Feb 2015
4.0
$150
They were good. They were on time and did everything they could. I thought the price was a little high but other than that, I thought they were good. I would probably not use them again because of the price.

Bobby S.
Sep 2014
5.0
Yes, I recommend this pro
$100
unknown

Susan H.
Jun 2013
5.0
Yes, I recommend this pro
$95
I have them visit me once a month for $95. They are dependable. Their schedules are worked out ahead of time. It is not always the same scenario but usually they are excellent. It is a very good experience overall.

BRENDA H.
Aug 2012
4.0
Yes, I recommend this pro
$160
If the monthly service doesn't really improve, then I will probably break my contract after this next cleaning. I like that it is prescheduled; I know what day every month they will be coming and it is my choice of what day. I have had 2 or 3 different ladies that have come to clean. I like them but then they leave the company and go somewhere else. The only downside is that I don’t always get the same person once I kind of get them trained at my house. They may not come the next month, but they do try to give me the same person. I had a lady and she was with them for 3-4 months, and then she was gone.

Sarah A.
Jul 2011
2.0
$75
They had a Groupon discount, but it was a horrible experience. They advertised for a two-hour deep clean. They asked me a lot of questions about my house and how big it was. They straightened some things up when they left, but certainly nothing was deep cleaned. I could have done a better job in less than two hours. The advertised special was $160, but it was $75 through the Groupon discount. It was hard to get a hold of them. They didn’t tell me what time they were coming and I waited for them all day. The person who answers the phone on the number that’s on the website is one of the cleaning people’s husbands. I kept asking if he had any idea of who I could talk to in order to see when they were coming out. He used to put me on hold and hang up on me. So, this happened like 4 times for like two hours. However, they did come and the people who came were nice. They didn’t deep clean anything. It was also really difficult to get them to schedule anything. I hate that I even paid for the service. If I called them now and didn’t have the Groupon discount and paid $160 for the service that I received, then it would have been absolutely fair. I wouldn’t use them in the future, but I bought two Groupons from them. They won’t give me my money back and so, I have to use them.
Response from Trinity Maids
"We are concerned that the member was dissatisfied with her experience. Our Groupon sale far exceeded our expectations. We expected 400-500 and sold over 2200. That said, we are still scheduling and performing services for our Groupon holders. As with any promotion, there are limits and guidlines to what can be done. The deep clean package was for 2 maids for 2 hours which sold for $49. Each home is unique and the time required to perform a full deep clean is dertermined by the size and condition. The member's home could not be completed in the time alloted, and she chose not to have any additional time added to her cleaning appointment. Trinity Maids guarantees our work and if there were quality concerns they would have been addressed at the time. The member contact the office about her concerns, nor did she request a refund. Trinity Maids currently services over 300 clients and is able to offer excelent refrences."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Trinity Maids is currently rated 3.8 overall out of 5.

Trinity Maids accepts the following forms of payment: CreditCard

Yes, Trinity Maids offers free project estimates.

No, Trinity Maids does not offer eco-friendly accreditations.

No, Trinity Maids does not offer a senior discount.

No, Trinity Maids does not offer emergency services.

No, Trinity Maids does not offer warranties.