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Texas Outdoor Oasis

Founded 2001 • With Angi since January 2014

3.9

(7) Verified Reviews

Description

Billing is done by stages of the customers project. There are not currently and financing options....

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Verified Reviews

A few reviews for this pro…

2.0

05/19/2020

We contracted and paid for a 6' pool and they only dug a 5'. We dealt with the sales manager and agreed upon a compromise to rectify the situation only to find out 2 months later the deal would not be honored. Now we have to take further, more drastic steps to get this resolved. Too many pool builders out there to risk it

DESCRIPTION OF WORK
Pool build

CATEGORY awnings

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], I am just now logging into Angies List and I am surprised to still see a negative review from you. As soon as I was made aware of the issue, we immediately came up with a resolution and last time I spoke with you, you were satisfied. Please let me know if something more needs to be addressed. Thanks! Casey Laughlin-Owner
5.0

04/10/2020

Our backyard is now finished, and we couldn’t be happier with the job Texas Outdoor Oasis did for us! They installed our pool, extended our patio, installed a gorgeous patio cover and an outdoor kitchen. Our backyard is now a beautiful oasis retreat that we are looking forward to enjoying in the years to come! The entire process and experience with Texas Outdoor Oasis from start to finish was incr...

DESCRIPTION OF WORK
Pool, Patio, Patio Cover, Outdoor Kitchen

CATEGORY concrete repair,masonry,pavers, gravel

1.0

02/28/2017

Emailed them twice with no response.

DESCRIPTION OF WORK
Masonry, flower beds and more.

CATEGORY masonry,pavers, gravel

SERVICE PROVIDER RESPONSE

We apologize for the non response. Customer satisfaction is what we strive for. All feedback is appreciated in helping our company grow. Again we apologize for the poor customer care. Please consider us for any future outdoor projects you may have by contacting our office at 972-771-1977
5.0

01/15/2017

The designer. Tommy, took our vision and made a great plan which was well presented. Casey was our Project Manager. Once the project was started, the timeline went well. Some small changes in the plans were made after discussions with the Project Manager. It was great to have the ability to have a professional who listened to our ideas, and give us some ideas as well. All of the construction worke...

DESCRIPTION OF WORK
Patio extension, patio cover, and stone kitchen and bencg

CATEGORY concrete repair,masonry,pavers, gravel

3.0

02/26/2016

Did a nice job on at my son's house, but never contacted us when we wanted a similar job done for us.

DESCRIPTION OF WORK
Never responded to two requests to give us a quote.

CATEGORY masonry

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], We apologize for the non response. Customer satisfaction is what we strive for. All feedback is appreciated in helping our company grow. Again we apologize for the poor customer care. Please consider us for any future outdoor projects you may have by contacting our office at 972-771-1977 or at our website [hyperlink removed].

Services Offered

Pergolas, Arbors, Decorative Concrete, Decks, Fences, Patio Extensions, Landscaping and Irrigation.

Services Not Offered

We do not offer staining as a stand alone project it is only offered as part of a project package.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
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