Randy Hunt - Home Appliance Service
About us
* Certified Technician with 36 years experiance. Former factory service technician for Whirlpool Corporation & Electrolux / Frigidaire Inc & Maytag Corporation & General Electric Company. * Service most brands and back it with a 1 year warranty parts & labor. * do it yourself parts sales. * Saturday service at no extra charge.
Business highlights
Services we offer
appliance repairs & installations including food waste disposers.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 2% |
"Sorry for the late response. There is some confusion here. I don't service LG refrigerators & have no record of this!?!"
"[member name removed] has evaluated the WRONG company! I have nothing on this customer AND no record of any transaction. Also I dont commonly service the 75228 zip code - only by special circumstances."
Problem was correctly diagnosed and repaired. Randy is not only an excellent appliance repairman but a very nice person as well.
"The invoice never came back in the mail?!?"
While here on that call, he noticed that I had a dishwasher model that had had a recall issued. He took it upon himself to check to see if mine had been serviced for the recall. It had not. He told me about it, gave me the number for the company and said he would do the install without any charge to me once I received the replacement part. Apparently it had a heating element(?) that had been found to over-heat. He came later and replaced the part. Unfortunately, I preferred the hotter element b/c it dried my dishes better. But I don't fault Randy for that; plus, I have to allow that the current element is, hopefully, more safe.
Quite some time after this I contacted him regarding the noise in my washing machine, described above. His responsiveness to get back to me was timely and I made an appointment. He fixed the problem on that day.
I admit I do not at all remember the prices I paid him (what I put above is a guess on the cost of the first service call), but I can be positive I felt they were very reasonable. I am not cheap but I want value and I can't stand to feel like I am over-paying. I do remember the parts were expensive (which I confirmed via the internet) but that, again, was not his fault.
I will always use Randy Hunt in the future as long as his work continues to be such a good value. He is courteous and helpful. All appliances are currently still working after his service, and I know they were all done well over a year ago. I do remember that he was quite late for one of the appointments, which is why I rated punctuality down some. I called after he was half-an-hour overdue and he told me why he wasn't here yet. I understand that things happen that can make someone late, but I would have appreciated a call from him when he knew he wouldn't be here timely; rather than for me to sit around waiting and having to call him. That is my only complaint and for the other appointments, he was on time.
"thanks for the great review. on the punctuality issue we currently considering going to the 4 hour window like most other companies instead of the current 1 hour window we are giving. the 4 hour window does assure on time everytime its just we felt our way allowed you to not only plan your day better it allows you to have more of your day! maybe we are wrong so we will certainly continue to monitor and/or survey the matter. thanks again!"
Randy is very knowledgeable and efficient. I was particularly surprised and pleased that he was able to find the replacement part and complete the repair so quickly.
Licensing
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