Lock Jocks

I would rate Jocks Locks a AAA if I could. They were fast, professional, and friendly. I hired them to come the following week to replace to outdoor gate locks that need to be updated.

Excellent service! Thank you for everything. You really helped us out, and I appreciate your honesty and compassion for our situation.

From the first phone call I could tell that I was dealing with real professionals. I had 8 keyholes to be rekeyed. They were prompt, courteous and always kept me informed of what they were doing and made me feel safe. The process was painless.

They arrived on time and were able to repair the lock quickly and to our satisfaction. Also, I had them repair an indoor lock that was giving us problems. He was able to fix the locks very quickly.

I bought online a replacement lockset and found Lock Jock on Angie's List to install it. Brandon arrived on schedule and spent about an hour trying to get the new unit to work. It was defective and would not perform. He said their policy was not to charge unless they were able to successfully complete the job, irrespective of who provided the equipment, then gave us the exact make/model they recommend. I bought that (Schlage) online, then rescheduled Brando to install it (took about 15 minutes.). He is very knowledgeable.

I am very satisfied with the job he did, he was courteous and professional. The locks are working great.

Wendy was very helpful when calling with the quote. I made an appointment. Brandon was punctual and very thorough. Much cheaper than the only other company that called with a quote. 2 other companies called the morning of the appointment telling me their tech was on the way. Wendy had alerted me to this scam so I was prepared.

The entire service experience with Lock Jocks was great, professional, and efficient. It was clear that they valued my time, and wanted to make sure I had all the information needed before Brandon (manager) arrived to give me a quote. Brandon was open to my questions, did not fear that I had received quotes from other locksmiths. Brandon was also very confident in their work and the ethics they use to conduct business. Lock Jocks quote was $100+ cheaper than their competitors and when Brandon realized I needed new locks instead of a rekey due to very old/dated locks, he replaced all the locks at no additional charge! I will always refer Lock Jocks to those witihin my metwork and are now my goto locksmith.

Brandon worked diligently for us and got it aligned! Excellent job! I hope he doesn’t mind but will call him back out should the house shift again!

Lock was repaired in a timely manor and for the quoted price.

it went very well, work completed quickly, cleanly and properly.

Lock Jocks was awesome! After shopping around to other locksmiths, they were the most cost efficient, and they could come help me the next day. Brandon arrived on time and performed everything we asked! We had all of the door knobs changed from polished brass to brushed nickel, and we also had all of the dead bolt locks and exterior door knobs re-keyed. Brandon was very efficient and cleaned up! He answered all of our questions, and he made sure that we were satisfied with his work before he left. The next time that I need a locksmith, I will call Lock Jocks!

The lock added to the closet door was the wrong color. Everything else went well.

Very well. He fitted the screen door and main door with new keys. He made 4 copies of each which I appreciated. Very easy to work with and reasonably priced. Would definitely hire again.

I had a door lock that needed to be fixed. Brandon from Lock Jocks showed up between the 1 hour appointment window they provided. He was professional. He was able to quickly fix the issue. Price seemed reasonable. I would hire them again.

Even though I called after 12:00 pm they were able to come out the same day, about 15 minutes earlier than the tentative window I had been given. Brandon, the technician, was super professional and worked very quickly. It was an excellent experience all around. We got five locks rekeyed, plus five copies of the new master key, for just $101.50.

A great experience. Prices were excellent. Installing deadbolt (incl drilling into door) was done perfectly. Also got great advice on future door locks and security features for my house.

Replacing the locks went fine. For the frame, Brandon quoted a low price, and I said I wanted to hire him. Then he said his van had a transmission problem and postponed his visit. This dragged on for six days or more, with me having to ask Brandon when the latest updated date of his visit was. Finally, he told me to go elsewhere because there seemed to be no end to the transmission saga.

Brandon was awesome. Very easy to work with!

Great price, very helpful, would recommend

Everything was exceptional - from the initial call to schedule the service to the project completion. Lock Jocks has a winner with Brandon on their team. Brandon arrived promptly and quickly determined our problem. Our preferred hardware was not something he had in his truck. He returned the next day to install our new hardware, keyed to match the other door locks. Brandon asked me to check the new keys in the other doors for accuracy (our home is >30 years and the locks are original.) The new keys did not work on the older locks. Brandon went above and beyond the job and at no additional fee. He removed the older locks, made some adjustments, and now all keys work in every door. Brandon was very professional and knowledgeable in his field. Our daughter and her family will be moving to Dallas and purchasing a new home. I will be sure to have Lock Jocks replace the locks on their home. Definitely will use Lock Jocks again.

Brandon arrived after a phone call and not only did what was requested with the dead bolt and peep hole, he went above and beyond. He fixed the other locks on the door so all moved smoothly. He explained how to close the door and it's those little things to ensure all goes smoothly that set him apart from all the other lock smiths we called.

Brandon did a nice job.....had an issue with one plate rubbing. Called and he came out within half an hour and fixed the issue. Would definitely recommend him.

The owner was very responsive and extremely helpful.. he went above and beyond the call of duty in trying to help me figure out my digital lock system that I did not realize I had...

Brandon called to warn my husband he would be slightly late which was very much appreciated as my husband was trying to juggle several things at once. He was professional and answered all my husband's questions.