INNOVATIVE HOME SOLUTIONS

GOOD JOB OF REMOVING TILE & SHEETROCK/FRAME WALLS, & OF INSTALLING CROWN MOULDING. PAINTING, CAULKING, & INSTALLING/GROUTING TILE WAS FAIR, NOT EXEMPLARY. ASKED HIM TO RETURN TO DO TOUCH-UPS, STILL AREAS WHERE PAINT ISN'T EVEN. TILE NOT LEVEL IN SOME AREAS, I HAD TO HAVE HIM REMOVE & RE-INSTALL 4 TILES WITH UNEVEN GROUT LINES. BIG PROBLEM WITH INSTALLATION OF SPINDLE STAIR RAILS & MOULDINGS. EXECUTION DID NOT MATCH PROJECT SPECS (THOUGH I'D SENT PHOTOS & TALKED & EMAILED WITH HIM/HIS WIFE). HE SAID HE'D RE-THINK & RETURN. I CONTEMPLATED FINDING SOMEONE ELSE. AFTER 2 WEEKS OF SCHEDULING PROBLEMS AT MY END, HE SAID HE COULDN'T FINISH. I WAS RELIEVED (DUE TO CONCERNS RE: ULTIMATE SAFETY & APPEARANCE OF STAIRS), BUT WAS LEFT IN BAD SITUATION WITH NO RAILS WHILE WE FOUND ANOTHER CONTRACTOR. VERY UNSAFE. ADVICE: HIRE THEM FOR HANDYMAN TASKS, NOT EXTENSIVE REMODEL PROJECTS, & GET REFERENCES FOR EACH PROJECT TYPE. CHAD IS PLEASANT, POLITE, & HONEST, BUT WAS IN OVER HIS HEAD.

CHAD IS ALWAYS PROFESSIONAL AND EXTREMELY HELPFUL. HE HAS DONE WORK FOR OUR FAMILY MULTIPLE TIMES AND HAS CONSISTENTLY PROVIDED QUALITY SERVICE. I WOULD RECOMMEND HIM TO ANYONE NEEDING HOME REPAIRS.