Heroes Lawn Care of Northeast Dallas

ZERO STARS - BEWARE Customers and neighbors BEWARE NEGLIGENT Company and INSENSITIVE Owner I am writing to express my deep concern and dissatisfaction with the recent events involving Heroes Lawn Care. Their team was responsible for damaging our internet connectivity, while working on my neighbors lawn care. Initially, they damaged the first internet wire that connects to my home, which they informed us about. However, despite their awareness of not having the correct mapping of our underground wires, they proceeded to cut three additional wires, resulting in a loss of internet service that affected our home for a significant period of time. The business demonstrated negligence by persisting with trenching despite being aware of incorrect markings and severing a wire leading to our property. Instead of rectifying the error and obtaining accurate mapping, they continued trenching unabated. Consequently, the severed wires disrupted our internet connectivity, leaving my husband unable to work for hours despite attempting to use a hotspot, which proved futile due to the computer's inability to connect. This disruption had a direct impact on my husband, who is a contractor and relies on a stable internet connection to carry out his work. As a consequence of this company's actions, he suffered a loss of income. I have reached out to the owner Scott Covert multiple times, and all he mentioned that my claim was comical and that we should have used a hotspot. Oh well!

They had someone come out and give me a quote on Friday. On Monday , I reached out to move forward and they could not locate who gave me the quote so as to put me on the schedule. I do not recommend them. I don't know if it's disorganization or carelessness but I am not about to find out. Very very disappointed.

Great service

So so so much better than ANY other service provider we have tried! Our lawn looks amazing thanks to our HEROS!

they were super. they were genial, knowledgeable, and fixed the problem with no glitches. they were very reasonable and very good value. hope to hire them again. thanks.

Very helpful and explained what was done and what needed to be done in the future.

Scott and his team at Heroes did a great job for me. Not only did they fix the core issue (leaking valve) the also did some troubleshooting and tuned things up. I’ll be calling them next time I need some sprinkler work. You should too.

It went really good. Efficient and expedient.