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Number of Stars | Image of Distribution | Number of Ratings |
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72% | ||
10% | ||
4% | ||
2% | ||
3% |
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"We always strive to make every homeowner happy. Unfortunately in this case it became clear that we would not be able to do so. We were contracted to paint the kitchen cabinets for the homeowner. The process we presented was our normal process we for painting cabinets. We covered everything in the kitchen, sanded, spray painted primer and top coats of very high end paint. Our normal practice and industry standard is 1 coat of primer and 2 top coats. In this case, we did 2 coats of primer and 3 top coats as the wood grain of the cabinets was very heavy. After the homeowner informed us he did not like the look and argued about the wood grain, we completed another top coat, essentially doing double the work quoted. At the end, a discount was requested multiple times and we informed him that we would not be giving one as we went above and beyond. This is where you see that he felt we were rude. No excuses were given, only explanations and we are sorry that it might have come across that way."
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Monday: | 7:00 AM - 8:00 PM |
Tuesday: | 7:00 AM - 8:00 PM |
Wednesday: | 7:00 AM - 8:00 PM |
Thursday: | 7:00 AM - 8:00 PM |
Friday: | 7:00 AM - 8:00 PM |
Saturday: | 10:00 AM - 5:00 PM |