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Five Star Painting of Dallas
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Carpentry Framing - Install,
About us
Locally owned and operated by Josh Christensen, Five Star Painting in Dallas is dedicated to providing painting services that exceed expectations. Our primary focus is to ensure that you are completely satisfied with the quality of our work, which is why we thoroughly train all of our painting contractors. You can rest assured that our painters are skilled, knowledgeable, and respectful. Five star quality without the five star price. Additional phone - (214) 447-7005. Book your appointment online by clicking on our website!
Business highlights
25 years of experience
Services we offer
& Wallpaper Removal., Residential & Commercial Interior & Exterior Painting, Staining, Texturing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6390 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 3% | ||
| 4% | ||
| 4% |
Showing 26-50 of 390 reviews
Rick G.
Jan 2019
Very well. Quick and professional. Good quality work.
Sheryl D.
Nov 2018
It was great the painters and Edwin were polite and professional they did a great job everything looked great
Response from Five Star Painting of Dallas
"Thank you so much for your feedback. We really appreciate the review and hope to work with you again soon."
Nousheen K.
Oct 2018
Horrible!! They put a wrong shade per their own understanding and all I’m getting is an apology and that if I pay again they can correct their MISTAKE ‼️‼️ PLEASE STAY AWAY From This FIVE STAR ❌ I’m attaching the original color picture (jet Black) verses the grayish black they put on my garage and it doesn’t match anything!!!
Response from Five Star Painting of Dallas
"Hi Nosheen, Thank you for taking time to provide us with feedback on your experience. We treat every review, positive and negative, as an opportunity to learn and improve. We take pride in providing our customers the very best in service experiences and are sad to hear you're not satisfied with yours. It's our understanding that the paint color was specifically requested to match the existing house color and was approved before beginning the job. Upon completion, the job was reviewed and approved before the team left the home. It was only after the job was completed and paid for that our team was made aware of your concerns. Feel free to call our office if you'd like to discuss your experience further. Thank you."
Jacob I.
Oct 2018
They were very reasonably priced, and did an excellent job. After the job was completed, they made sure everything was done to our satisfaction, and addressed any areas of concern that we had. They didn't take payment until we were 100% satisfied.
Response from Five Star Painting of Dallas
"Thanks, [Member Name Removed] for the wonderful review! We really enjoyed working with you."
Jill W.
Oct 2018
Super! Did a great job and did everything I asked of them! Highly recommend!
Response from Five Star Painting of Dallas
"Thanks for the positive feedback and recommendation! We really loved working with you on this project."
Cindy G.
Jul 2018
They did not paint 2 coats on all areas as paid for. When I called them to come and finish the job, they underhandedly tried to get an additional $300 out of me the day before job is to be performed . Their excuse they made a mistake on the estimate. I tried to negotiate and they refused I feel they just did not want to work with me .
Response from Five Star Painting of Dallas
"Thank you for your feedback. After looking into this issue more, we did in fact have a misquote that we informed the customer of before we started the work. We try our best to be as accurate as possible in our estimates, but we do miss something rarely. In those cases, we do inform our customers before they have paid us anything in order to make sure they have the option to complete the project or not. In this case, the customer did not complete the project as stated above. If there is any other questions or concerns, please feel free to reach out to us at 214-447-7005."
Grace W.
Jun 2018
Having never worked with this company before, I was extremely nervous about getting some expensive NEW cabinetry painted, especially after recently having some other bad contractor experiences. I worked with Josh and really appreciated his quick responses to my emails/texts/phone calls. They have a great pricing system that churns out a detailed estimate, literally at the blink of an eye, so there's no agony of playing the waiting game for pricing. They did not come in the cheapest on estimate but gave me the impression that they have the most experience working with cabinetry, which was my top priority. The crew of 2 that did our work was quick, clean, and job started and ended w/in estimated time frames. They leave leftover paint (if there is any) in case you need to do touch-ups after project is complete. Gema, our project manager, was also a pleasure to work with! As with most remodel work, there were some hiccups and learning experiences, nothing that was overly terrifying or didn't get fixed. All in all, they've made my short list of contractors that I would hire again for future projects and be comfortable referring to friends.
Response from Five Star Painting of Dallas
"Thank you so much, [Member Name Removed], for taking the time to write such a wonderful review. We appreciate the feedback! It was a pleasure working with you."
Mark P.
Jun 2018
Hired Five Star Painting to paint several rooms and touch up various walls. The crew arrived each day on time and finished the job ahead of schedule. Would definitely hire Five Star Painting again!
Response from Five Star Painting of Dallas
"Thank you so much for your review! We look forward to working with you again!"
Virginia D.
Jun 2018
Everything went great! They did an excellent job of providing colors and covered all my interior including some baseboards in one application.
Response from Five Star Painting of Dallas
"We're so glad you loved your experience! Thanks for the review! It was a pleasure working with you."
Julie B.
Jun 2018
Discussed with sales person what we wanted done, but the crew did not replace wood that we wanted to replace. After painting he said that he went to home depot and they didn't have our siding there. Seems like there wasn't a lot of effort put into finding the boards. Instead they just took the cost of replacement off our total. There was another issue where our first contractor quit, but I think it was a one time issue and the company worked hard to fix right away. I got a little concerned as the crew was already painting on the first day. I thought they were going to prep the first day and paint the second, but maybe they are just that fast. Overall we like the paint and think we got a decent price for what we got.
Response from Five Star Painting of Dallas
"Thank you for the feedback. We will dig into this. Our normal practice is to start with Home Depot for the wood, and then move on to the specialty lumber stores. Sometimes the wood is impossible to get, and we have to refer you to a carpenter or builder to figure out what needs done, from creating something similar, to more of a mass replacement, or living with something that doesn't match. Again, thanks for the feedback. Also, thanks for the picture. The house does look great. I like your color choice."
Randall K.
May 2018
The first thing to know about Five Start Painting is that they use "independent contractors" for their crews. Unfortunately the crew that was initially sent out to my job was new and did an absolutely terrible job, not to mention left my house a mess. The repair jobs and floating of the ceiling was so bad it was worse in places than before the work. The good news is that Five Star Painting stood behind their work and sent out a much better crew to fix all the work. The second crew was as amazing as the first crew was terrible. In the end I am very happy with the work performed even if it took much longer and was a much bigger hassle than anticipated. I'm willing to bet the first crew is either no longer part of the company or will be doing some serious retraining before being sent out on another job. It was very difficult to rank them because the initial crews would have gotten Fs but the final work was A+ quality.
Response from Five Star Painting of Dallas
"Thanks so much for the feedback. We are really happy that the end product was what you were expecting. We also appreciate your comments about the reason to use Five Star Painting. All construction projects can be different, and your project had its own unique challenges. A ceiling 20 feet high, over a stairway, making ladder work difficult with required texture repairs, under bright lighting at different angles etc. We often find that sometimes these repairs are much more an art than exact science. Our first crew being a human artist ran into difficulties. We then brought in a close to Picasso genius who was able to resolve this issue. Others might have left you hanging, and that is not our intent on any project. Having multiple arrows in your quiver can be a very good thing. Our contractors we use and seek out, although human and come with imperfections are among the best in the biz. Again, we appreciate the feedback."
Blake R.
Apr 2018
"We were guaranteed a one-coat coverage and when the painters were painting, they decided on their own, without advising me or the project manager that they were going to do a 2nd coat. That is fine, but they only did the 2nd coat with the roller and had already taken all the tape and edging off. It look absolutely horrible when they said they were done. After consulting with my project manager, Bobby, he made sure to not charge me for the 2nd coat and they did end up going back through all the edging but they did not retape, so it still looks choppy on the edging. They made quite a mess on different parts of our carpet and throughout the house. I am very disappointed in the quality of the work that was done." After following-up with me based on my Angie's List review, they did come back and fix everything to my satisfaction. I appreciate them working with me to do so.
Response from Five Star Painting of Dallas
"Thanks for the feedback. We strive for constant improvement. We also do support and come back without the need of a review, so we would have taken care of you in any case. We do stand behind our work, but we appreciate the feedback, and will continue to make constant improvements in every area we can. Glad we got it right in the end!"
Brian B.
Mar 2018
I own a top rated company on Angie's List. I was seeking for a similar company and found it with this painting company. Their staff was responsive, professional, detail oriented and friendly. Pricing was incredibly fair. I would use this company again and again for painting needs!
Response from Five Star Painting of Dallas
"Thank you so much for your review! It was a pleasure doing business."
Donn M.
Mar 2018
Very well. Looks good They removed the popcorn finish and put up a trowelled texture and painted it. Also had several room walls painted.
Response from Five Star Painting of Dallas
"Thank you for your review! It was a pleasure doing business!"
Thomas C.
Jan 2018
5 Star was the only paint company to respond to my request for a Bid. Their rep met me and handed me a bid once he inspected the job. Scheduling was immediate and the painting was completed on time and on budget. I would recommend these guys for your projects.
Response from Five Star Painting of Dallas
"Thanks for your feedback. We are happy we could help you with your project."
Jamie C.
Jan 2018
Mostly it went well, there was a lot of work involved. However the quality was most definitely worth the price we paid and I would not hire again.
Response from Five Star Painting of Dallas
"Thanks for your feedback, we are always striving for be perfection. Our policy is to do a thorough walk through at the end of every job, and make sure we have everything right before we leave. If you have any items you would like us to address please reach out to 214-447-7005 and we can have a manager check your job and complete any final touch ups. We also have a 2 year warranty should anything fail."
MIKE N.
Dec 2017
Everyone I worked with was very professional and they finished ahead of schedule. I highly recommend their service.
Response from Five Star Painting of Dallas
"Thanks for the feedback. We are glad we could work with you on this project."
Bryan S.
Nov 2017
The estimator was on-time, courteous and performed a fairly detailed estimate in a reasonable amount of time. I feel the crew that did the work was too small for the job as it was estimated to take 3-4 days but ended up taking 5 very long days. The workers were polite and diligent but we had to frequently point out uneven edges, drips and splatters to be cleaned up. They fixed these without much more prompting but it would have been good had they inspected the work and not relied on us to find these things afterwards. The project manager showed up infrequently and when we pointed out things like window ledges that had not been painted he haggled with us over whether these were included in the estimate. Finally, we had them re-stain and lacquer the stair rails. This did not turn out well and I will need to redo this myself. All in all the painting - with the exception of the stair rails - looks good but it was a mixed experience.
Response from Five Star Painting of Dallas
"[Member Name Removed], Thank you for the feedback. We are always trying to improve. We do our best to estimate time to complete, most of the time we hit it pretty close, but sometimes in construction, it has hard to anticipate everything it takes to complete a job to the customers satisfaction. I am pleased that upon inspection from you that my team did make the corrections you requested. We would be happy to take a look at the stair rail and see if there is anything we can do to bring that up to your standards. Re-staining can be tricky, but I am confident we can get it right. If you would like, please give us a call at 214-447-7005. Thanks"
Kevin N.
Oct 2017
Very well.
Response from Five Star Painting of Dallas
"Thank you so much for using us to help you with your painting project."
Michael H.
Oct 2017
Went very well. Arrived on time and finished sooner than estimated. Did an excellent job. I would use again.
Response from Five Star Painting of Dallas
"Thank you so much for your review. It is always a pleasure doing business."
John L.
Oct 2017
Fair price for a good job. So good that we hired them for our business too.
Response from Five Star Painting of Dallas
"Thank you for the review. We were happy to help you with your exterior work."
Gary R.
Sep 2017
They were great. They did a great job. They're a great company. Make sure you understand everything they are going to do. We had some staining done. Evidently, different from painting. What they did on staining is not really what I expected them to do, it's not really wanted to do but when they explained to me how they do it, it made perfect sense. They didn't really explain that when the estimator comes out. I say make everything clear with the estimator and then with the supervisor too. Don't assume they can read your mind.
Response from Five Star Painting of Dallas
"Thank you for your review. We apologize for any confusion that may have occurred, but we are glad you are happy with the end result."
Lennard N.
Sep 2017
The over all job went well. The front door required a second coat which they provided in a timely manner.
Response from Five Star Painting of Dallas
"We were happy to help you get your exterior painted. Thank you so much for your review."
Virginia D.
Aug 2017
Very well. no problems
Response from Five Star Painting of Dallas
"Thank you so much for your business and positive review."
Frank B.
Aug 2017
Everything went great--from appointment setup process to walk-through at end of project. They finished job in little less than two days. Quality was top-notch. They were half as much as one of the bids and 20% lower than next highest.
Response from Five Star Painting of Dallas
"Thank you so much for your kind words! It was a pleasure doing business!"
Licensing
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FAQ
Five Star Painting of Dallas is currently rated 4.6 overall out of 5.
Five Star Painting of Dallas accepts the following forms of payment: CreditCard
Yes, Five Star Painting of Dallas offers free project estimates.
No, Five Star Painting of Dallas does not offer eco-friendly accreditations.
No, Five Star Painting of Dallas does not offer a senior discount.
No, Five Star Painting of Dallas does not offer emergency services.
No, Five Star Painting of Dallas does not offer warranties.