Van Zandt Animal Care Center

After a prolonged treatment plan including a week stay, my husband and I elected to put our dog down. He endured a battery of testing but never received a definite answer as to what was causing his distress. Several medications were used in addition to appetite stimulants. He just couldn't recover from what ever had caused his illness. The staff was diligent in keeping us updated with his health. Getting appointments was easy and the location to our home was very convenient. That's the and quot;prosand quot;.



Now the and quot;consand quot;. Be prepared to wait whether dropping off or picking up your animal. Poor time management. Even when letting them know what time I would be there to pick up or calling to remind them, I had to wait. I could understand if this was a last minute call, but this occured even when dropping off at 7:30 am with the intention of picking up at 4:30 pm. On the groom/spay-I have no idea if the girl who took my dog was the actual groomer? I was asked about what I would like done and told that I could pick her up after 4:30 am. When I brought her back for teeth extractions and spay she was sent home with a collar to keep her from biting/licking her incision. The collar was so heavy she could barely keep her head up (she weighs 5 pounds). Overall though, her procedure was a success.



With our sick dog, we elected to bring him home after the second round of treatment had surpassed $1000. I was not happy with the condition that he was sent home in, a very rank odor of his diarrhea that saturated his fur. I gave him a warm bath that immediately removed the stench. I had also left a blanket from home so he would have our and quot;scentand quot; while he was being treated. I have no idea what happened to it? We take comfort in knowing he was able to lay in his backyard listening to the birds and taking short walks with us to the barn before we decided he shouldn't suffer anymore and didn't want to prolong his imminent death. We were able to get Max into the clinic first thing when I called to have him put down. I'm happy to say he is buried on a hill shaded by a massive shade tree.



We will not be using this clinic again. We will be using Patricia Rife in Greenville. Her clinic is out of our way but my previous experience gives me the confidence that you should always stay with someone you trust.

The staff was very professional and put me at ease when I dropped him off. The staff took exceptionally good care of my cat. They called me several times throughout the day of the surgery. They made me feel that he was the most important patient they had. When I picked him up, he looked ( and even smelled) great. They gave me very clear instructions for at home care, and before I left, they made sure I understood all of the directions. They called me 2 or 3 times after I took my cat home. The overall experience was great. I referred my son to this vet. He had his female German Shepherd spayed in March of this year. The staff treated my son and his dog the same way. Last month, I took my son's mean cat to get him neutered. This cat was a hand full of trouble. Although he was the worst patient ever, the staff was very nice and understanding. It is evident that Van Zandt Animal Care Center really cares about the pets they treat.