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Wilbourn and McCabe Plumbing Co LLC

Excavation - Major Grading or Resloping, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,

About us

Wilbourn and McCabe Plumbing Company has been servicing the greater Wichita Falls, Texas area for many years. We have dedicated ourselves to providing only the highest quality products and service to each and every one of our customers. We started our plumbing company in 2001 with the understanding that no matter what it took we would provide quality service along with exceptional products. We look at every customer... every job as though it were our family... our home that is being serviced. Senior and Military discounts available!

Business highlights

Emergency services offered
17 years of experience

Services we offer

Residential and commercial plumbing, bathrooms & gas line repair., drain cleaning, kitchen, water heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
4%
2
0%
1
4%
Showing 1-25 of 26 reviews
Stacy W.
Aug 2024
5.0
Yes, I recommend this pro
$27,875
They showed up when they were supposed to and did an excellent job with all communication. Workers cleaned up job site. I will use them for all my plumbing needs. We recommended them to do a job for my son and parents as well. They were very pleased as well.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the review! We were very happy to have been of service for you project, as well as serving your family members with their plumbing needs. We appreciate your business and look forward to serving you in the future!"


Randy B.
Jul 2024
5.0
Yes, I recommend this pro
$1,249
Great weotrk
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for your review sir! We were happy to be of service and look forward to assisting you in the future!"


Tracy S.
Jul 2024
5.0
Yes, I recommend this pro
$2,100
Best experience we have had with a plumber.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for your review! It was a pleasure working with you and we look forward to assisting with all of your future plumbing needs!"


Karen A.
May 2024
5.0
Yes, I recommend this pro
Great work! Very courteous and cleaned up work space daily. Highly recommend.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for your business and positive review! We are always happy to hear from our customers that our technicians completed your project and provided you with a good experience, as always. Thank you again and we look forward to serving your future plumbing needs."


Kristi J.
May 2024
5.0
Yes, I recommend this pro
I had a HUGE water leak that left me with about 6 inches of water under my house. Wilbourn & McCabe Plumbing pumped the water out from under my house, set fans to dry out the crawl space and fixed the leak. Thank you!
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the positive review! We are glad we could quickly stop the leak, dry the area, and make the repairs to prevent further damage to your home. We appreciate your business and look forward to assisting you in the future with both your emergent and normal repair or maintenance plumbing needs."


Brian W.
May 2024
5.0
Yes, I recommend this pro
Perfectly done
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for taking the time to provide us with a positive review! We are glad we could assist you and complete the work to meet or exceed your expectations. We look forward to working with you in the future."


Curtis W.
May 2024
5.0
Yes, I recommend this pro
It went very good. They did a great job.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the review! We are glad that we could be of service and look forward to helping you with your plumbing needs in the future."


Sam B.
Apr 2024
5.0
Yes, I recommend this pro
$500
I first called to have a toilet replaced at my parents house, it was during a time in which my father was in in-home hospice. The technicians were very respectful, prompt and efficient during a very difficult time. They were so quick and quiet it was hard to know they were there. A week later I called them for some needed work to my home. The technicians were once again very helpful and professional in their work. I would definitely recommend to anyone and I would obviously hire again for my next plumbing repair needs.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the positive review! We are glad that we could help to remedy your plumbing issues, allowing your family the time to be involved with personal family matters. We were happy to provide additional service at your home shortly thereafter. We appreciate your business and look forward to assisting you with any plumbing needs in the future!"


Kimberly H.
Apr 2024
5.0
Yes, I recommend this pro
The guys came in and did a great job. They cleaned up everything and were all very professional!!! We ❤️ them!!
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the positive review! We are glad that we could resolve your issue and that you were pleased with the service you received from our technicians. We strive to provide prompt, friendly, professional service to each and every customer. We look forward to serving your plumbing needs in the future!"


Julie B.
Apr 2024
5.0
Yes, I recommend this pro
Absolutely perfectly! In the midst of a chaotic emergency, Wilbourn & McCabe Plumbing saved the day professionally and quickly. They gave me very fair prices on labor and materials. They were very respectful of my home and my time. I’ll never use anyone else!
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the positive review! We are happy we were able to solve your emergency issue, to prevent a possibly larger, much more expensive situation. We appreciate your business and review, and look forward to serving your urgent and regular plumbing issues in the future!"


Amy A.
Apr 2024
5.0
Yes, I recommend this pro
The work done was excellent. Wilbourn-McCabe is our go to plumbers for all our plumbing needs. Always very professional for any of our plumbing needs from yearly maintenance to emergency repairs.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the excellent review! We are honored to have and be able to continue serving excellent customers such as yourself. We appreciate your business and look forward to taking care of your plumbing needs in the future as well!"


Erika S.
Apr 2024
5.0
Yes, I recommend this pro
AMAZING!! After calling a couple different plumbers, I was still having same issues. I called Amanda and from the time she answered to the time we hung up, she was nothing but professional. She actually listened to what my problems were and had someone out within the day. Emmett the owner himself came out, listened to what I had to say then went to work. He found the problem and said his guys Cody and Landon would be there the next day to get it fixed. Sure enough they came fixed the issues and refused to leave until they made sure there was no more water leaking. This all happened on a Friday, and Saturday Amanda called to check to make sure everything was still good. I would recommend them to anyone needing fast, professional and efficient plumbing work done.
Response from Wilbourn and McCabe Plumbing Co LLC

"Thank you for the positive review! Word of mouth referrals are our favorite to get! We appreciate you taking the time to give us a shout out!"


Amanda T.
Mar 2024
1.0
Subject: Complaint Regarding Unprofessional Conduct by Amanda and Bonnie at Wilburn and McCabe Plumbing To Whom It May Concern, I am writing to express my extreme dissatisfaction with the recent service provided by Amanda and Bonnie at Wilburn and McCabe Plumbing. The interaction I had with them was marred by misinformation, miscommunication, and an overall lack of professionalism. During my recent plumbing service appointment, Amanda and Bonnie demonstrated a complete disregard for accuracy and customer service. They provided misinformation regarding the necessary repairs, which resulted in unnecessary expenses on my part. Additionally, their communication skills were severely lacking, as they failed to clearly explain the issues and the steps needed to rectify them. Their unprofessional conduct reflects poorly on Wilburn and McCabe Plumbing as a whole and raises serious concerns about the quality of service provided by your company. Employees who exhibit such incompetence and disregard for customer satisfaction should not be representing your organization. I urge you to address this matter promptly and take appropriate action to ensure that future customers do not have to endure similar experiences. I expect a swift resolution to this issue and a commitment to improving the standards of professionalism within your company.
Response from Wilbourn and McCabe Plumbing Co LLC

"WMC Plumbing was disappointed to learn that even though Mrs. [Member Name Removed] was not our customer, but the tenant of our very good customer, and she had been provided more than generous accommodations and thorough communication, she felt the need to publish a statement full of blatantly untruthful information. The following statement was received from the homeowner, a long-term, excellent customer: “Dear WMC plumbing team, I just want to express my gratitude and appreciation for a job well done! From small blockages to digging up the backyard-big jobs you guys are awesome. This was a big job, gas leak. From my first desperate call, you sent a technician out almost immediately. Mr. McCabe got out there very quickly to work up a bid, and get things started. As soon as the required dig clearances and permits came back, you guys showed up first thing the next day. From outside trenching, new gas lines, inside repairs, start to finish, 1 work day! City inspectors and Atmos were scheduled the next day to restore gas service! Your office team is knowledgeable and quick to get things going. Your technicians are friendly and capable and leave the job site looking great. Your pricing, billing and paperwork are fair and accurate. Thanks again for a job well done!” The WMC Office staff made every effort to professionally communicate with both the tenant and homeowner each step of the [Member Information Removed] to repair the gas leak and restore service. Over the course of 17 days, there were 31 telephone calls made and received to professionally communicate the details of this project. WMC Plumbing has been servicing many of our customers for over a decade. We do our very best to accommodate owners with urgent situations and we believe that our office staff went above and beyond in this situation. They were professional, efficient, and made every effort to accommodate scheduling issues to complete the work, even amidst a lack of cooperation and communication from the tenant."


JAMES H.
Oct 2017
5.0
Yes, I recommend this pro
Work completed as scheduled by very good concerned employees, Did excellent work with minimal disruption,did very good job of cleaning up area,all work met city code. Will not hesitate to use them again.

Leslie B.
Aug 2017
5.0
Yes, I recommend this pro
$240
They inspected it but had to come back to replace valve. They were very professional, made a mistake on billing but corrected it without any issues. Gave me Angie's discount. I would hire them again.

Barbara S.
May 2017
5.0
Yes, I recommend this pro
Showed up on time, did work in timely manner. Very professional.

Earl S.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Alistair A.
Aug 2015
5.0
Yes, I recommend this pro
$375
unknown

Janice E.
Aug 2015
1.0
$4,000
After starting test I was told there was a leak, I told the guy to stop running test because all he was  doing was pumping more water underneath my home. The plumber told me he was going to continue running test even after I told him not to, that if there was a leak we would be putting in all new pipe anyway . He  had some young kid working on sink and that is a mess he ran line through  my brick instead of underground like it was suppose to be done. The plumber that was in charge done nothing but sit in bathrooms on his phone. I had to call in another plumbing company to finish job that Wilbourn and McCabe said it would take 2 weeks to finish. The plumbing company we went with put in new pipe under whole house in 3days!! They were also were cheaper and did a better job. My insurance company told me along with 2 other plumbing companies that I had come and look at job that we were being ripped off .We are still in process of trying to figure out how to fix crooked pipe that was put in on my kitchen sink and grease trap.

John O.
Mar 2015
5.0
Yes, I recommend this pro
......

Joan K.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Paul S.
Dec 2014
5.0
Yes, I recommend this pro
$95
Asked a few questions and got directly to work. He was very informative and kept me up to speed. I like being kept in the loop beginning, during, and after. The job was done well.

Bobby H.
May 2014
5.0
Yes, I recommend this pro
$400
They arrived at 8:30am & went over again exactly what they were going to do. Started the job it took about 5hrs.Found a Leak,Now waiting on insurance.

TONY R.
Apr 2014
5.0
Yes, I recommend this pro
$1,500
Most professional, responsive and a pleasure to have in my home. Worked with my home owners insurace, filed all required paperwork.

Susan G.
Mar 2014
5.0
Yes, I recommend this pro
$45
Great service, they set the appointment and then call when they are on the way to the house. This is really appreciated. I've used this company a few times now and will continue to use them in the future.
Showing 1-25 of 26

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Wilbourn and McCabe Plumbing Co LLC is currently rated 4.8 overall out of 5.
Wilbourn and McCabe Plumbing Co LLC accepts the following forms of payment: CreditCard
Yes, Wilbourn and McCabe Plumbing Co LLC offers free project estimates.
No, Wilbourn and McCabe Plumbing Co LLC does not offer eco-friendly accreditations.
No, Wilbourn and McCabe Plumbing Co LLC does not offer a senior discount.
Yes, Wilbourn and McCabe Plumbing Co LLC offers emergency services.
No, Wilbourn and McCabe Plumbing Co LLC does not offer warranties.

Contact Information

1244 Rathgeber Rd, Wichita Falls, TX 76310

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