AAA Guardian Foundation Repair
About us
We have been in business for many years in Wichita Falls. We take pride in our customer satisfaction and the quality of our work. We understand that homeowners' needs vary so we will accommodate your schedule and work with you in any way we can. We offer a life time transferable warranty that will follow your home even if you sell it. We have an A+ rating with the BBB and are bonded and insured. We care about our community and the people who work in it so we offer a military and uniform personnel discount along with senior citizen discounts.
Business highlights
Services we offer
Foundation Repairs.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 19% | ||
| 0% | ||
| 0% | ||
| 0% |
The crew arrived early and began work immediately. The job was complicated by a drain line installed earlier that had apparently started leaking, making the soil very wet. Nevertheless, the job was completed on time and without incident. The foreman came in and checking that the repairs were getting to level. They spent a lot of time checking the exterior door and the garage door to make sure that they still operated as they should. This was not done by the previously used foundation company. This crew did a really good job of removing the excess soil and cleaning up all the mud that was generated.
They have since come back twice to check on, and fix, the normal settling of soil in the fill holes. They have also scheduled a 90 day followup meeting to discuss the project and where to go from here. The company that did the first foundation work did not provide such follow up.
"We strive to work above and beyond what is expected of us. With water restrictions in place it is impossible to do a total clean up of the job site, but our crews do their very best to leave it as close to clean as possible. Our crews are trained to answer any questions that may come up and to make the foundation repair a pleasant experience. It has been a pleasure working for you and consider you a part of our family. If there is anything we can do for you please do not hesitate to call our office anytime."
"Thank you, we try to have a 24 hour lead out for estimates. It is our goal to be punctual and complete our repair with little to no disruption to your daily life. We are always here for any concerns you may have. Our phones are always answered by one of our office personnel not a service."
The person who came out to look at the foundation, Johnathan, was very courteous and informative. He also dealt very well with the distractions caused by a 3 year old! Contacted me quickly with the estimate and explained in depth what exactly needed to be done. He also re-worked some estimates and amount of work needed to reduce the price.
The work crew arrived promptly as scheduled and worked diligently all day. The repairs caused some major shifting inside the house, and the crew did some interior patching which was over-and-beyond. Everything was cleaned up, furniture all set back up on porch, and all holes filled in.
The office staff was wonderful--after the work was done, I was contacted to make sure that everything was satisfactory, and they have arranged a time to come back in three months to make sure the measurements are correct.
Very pleased with this company!
"Thank you, our technicians are extensively trained so they may give you the very best estimate at the best price. Our crews are expected to be punctual and clean up above and beyond. We as a whole company work together as a team from start to finish to make your experience a pleasant one."
As for negatives, I had a little complaint about materials used to replace parts of my deck that had to be removed to access the foundation. I had a redwood deck. They replaced it with treated pine, not redwood. Sticks out like a sore thumb. Also, they used nails rather than deck screws. The nails have come loose and the boards have warped pulling free and becoming a hazard. I haven't called them back for this as I have plans of replacing the deck in the next couple of years anyway.
"It has been a pleasure doing business with you. We strive on our customer service and our professionalism. We are so happy you are pleased with us. If you need anything at all or have any questions please feel free to call us at any time. And again thank u. Minnie Golden"
"Thank you for allowing us to work on your home. It has been our pleasure. If you should have a y needs or questions come about please call us. We strive on customer satisfaction. Again thank you. Minnie Golden Office manager 940-766-5265"
"We would like to say it was a pleasure doing business with you. If you should have any questions or concerns please contact us. And again we thank you"
"We are happy that you chose us to do your work. It has been a pleasure working with you.We want you to know that if you ever need anything please dont hesitate to call us. Again thank you."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
5005 Old Jacksboro Hwy, Wichita Falls, TX 76302
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