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Benjamin Franklin Plumbing

Plumbing, Water Heater Service, Drain Cleaning,

About us

Your local Benjamin Franklin Plumber has been serving the Tyler and Longview area since 2009. We promise prompt and professional service to all of our customers. "If There’s Any Delay, It’s You We Pay.®" We look forward to solving all your plumbing repair, installation and service needs. Call us now to schedule an appointment.

Business highlights

Emergency services offered

Services we offer

Disposals, drains, faucets, pumps, sinks, toilets, leak detection, water leaks, water conditioning, softening & heaters. Slab Leak specialists.

Services we don't offer

Septic

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
6%
2
0%
1
12%

Filter reviews by service

Showing 1-17 of 17 reviews
Dan H.
Apr 2020
5.0
Yes, I recommend this pro
$65,000
Excellent work by Aaron

Paul C.
Feb 2020
5.0
Yes, I recommend this pro
$45,000
Experience was great

Ed D.
Dec 2019
5.0
Yes, I recommend this pro
The work was completed as promised. Staff were most professional.

Gough G.
Dec 2019
5.0
Yes, I recommend this pro
$420,000
Excellent job replacing our 13-yr old water heater in the attic with a tankless unit. Job could not have gone better.

Rebecca C.
May 2019
5.0
Yes, I recommend this pro
Vendor is very reliable and experienced!

Melanie M.
May 2018
1.0
i was told he was unable to unclog the drain and i had a broken pipe that needed replacing, so i called another company for a 2nd opinion. they had the drain unclogged and the problem fixed within 2 hours

Leon G.
May 2018
3.0
$17,500
Snaked the line, really expensive. This company is the most expensive in the area. They didn't have change and they wanted to keep $5 so I paid with CC and they got upset. I normally tip but whit these prices I wouldn't Also, the "free service call" coupon is a scam. they just don't honor it, they still charge you at least $75 and they call it materials when they don't actually use any material.

David B.
Dec 2017
5.0
Yes, I recommend this pro
$14,500
excellent service

Kenneth L.
Sep 2017
4.0
Yes, I recommend this pro
$50,000
The faucet was fixed

Opal S.
Aug 2017
5.0
Yes, I recommend this pro
$100,000
Very good. Technicians were competent and personable.

Pat M.
Aug 2017
5.0
Yes, I recommend this pro
did a great job

Allison C.
Jul 2017
5.0
Yes, I recommend this pro
$190,000
As expected

Mary R.
Jun 2017
5.0
Yes, I recommend this pro
$624,000
great did the job on time and did a quality job

Roger B.
May 2017
5.0
Yes, I recommend this pro
Good. Prompt and courteous.

Marylou S.
Mar 2017
5.0
Yes, I recommend this pro
Wonderfully. Great service and product. Plumbers were kind and considerate as well as efficient.

Randell T.
Mar 2017
5.0
Yes, I recommend this pro
$12,000
I do remember thinking for a wax ring, it was a little costly but I was used to dealing with old country plumbers who didn't charge as much. These city plumbers are proud of their work. I thought it was a little steep but not totally unreasonable. They are very professional. They are very prompt. They know what they are doing. You get the sense they absolutely know what they are doing and they actually have surprised me coming up with solutions for some unusual problems because 15 years ago, they did things differently, or if a home-owner did it. You don't know what they are going to get but they have always come back and fixed anything that needed to be fixed and they did it very professionally and competently.

Randell T.
Mar 2017
5.0
Yes, I recommend this pro
We have actually used them more than once.

Carl S.
Sep 2015
5.0
Yes, I recommend this pro
$55,000
We had granite countertops installed in our home, which included an undermount two-sided stainless sink.  We previously had just one large deep sink.  After the install, we needed the plumbing, faucet, and disposal reinstalled. Chris with Ben Franklin Plumbing came out the same day I called (he actually had done some previous work for us).  He was able to quickly get new PVC drain pipe  put in, the disposal back in, and the faucet reattached - took him less then two hours.  He is very polite and professional. As usual, we were very happy with the service, the finished project, and the price.  We will used them several times now for various projects and have always been very happy. We will use them again.

Greg D.
Jul 2015
5.0
Yes, I recommend this pro
$9,900
It was excellent. Those guys were great. They just finished their work the day before yesterday. They didn't charge me anymore. They just knew what they were doing. They told you exactly what was going to happen. They executed exactly like they said.

Jana D.
Feb 2015
2.0
$23,000
The man that came out was very nice and professional. He did get the job done but at the end of service notified me that I had additional charges even though I already paid for the Big Deal through Angie's List.

Wayne B.
Dec 2014
5.0
Yes, I recommend this pro
$170,000

I made the call to Benjamin Franklin because of a good experience we had with them when our sewer had backed up on New Years Eve at 9:00 pm.  We made this call around 9:00 am and the technician showed up around 2:00 pm.  After assessing the unit and giving me an estimate, I decided to have the unit replaced.  He had a 50 gallon water heater in the shop and said the he could get it installed by that afternoon. 

The technician (Gene) was extremely pleasant and knowledgeable.  Even with me hovering over him like most homeowners do.  He had installed the unit with the exception of replacing the vent pipe by 6:00 pm.  He didn't have the vent pipe available and said that someone would be by on Monday install the new pipe.  Although at work, they were done totally by noon Monday.

I was very pleased with the response and the service.




Dominic P.
Aug 2014
5.0
Yes, I recommend this pro
$250,000
They were very helpful.

Candy R.
Apr 2014
5.0
Yes, I recommend this pro
$25,000
They were able to schedule on the date I requested. That day the office called to let me know when the technician had been dispatched. He was very prompt, neat and cleaned up any mess that had been made. I would definitely request this technician again. Very pleased.

Leann P.
Jan 2014
5.0
Yes, I recommend this pro
$25,000
Unstopped a sewage line

Gretta T.
Dec 2013
1.0
$200,000
My bedroom and bath area and flooded. I called a local provider. They took out the toilet, and they said that the had unstopped what was causing the problem. Then I put down new carpet and hardwood floor in that area. Flooded again and I called Benjamin Franklin. They also said that they had unstopped the blockages. They said it was in 2 places between my toilet and my son's toilet. When I recognized probable signs of flooding again, I called another plumber and there was no drain slab leak. They even let me see the cameras that they put in there. One of the other companies had broken off a drill bit in the pipe and just left it there. Another plumber seemed to be the only one that really knew what was going on and was honest about it.

Licensing

Bonded

Insured

Licensed*

Trade License Number

M19047

Trade License Expiration

07/06/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin Plumbing is currently rated 4.4 overall out of 5.
Monday: 12:00 AM - 11:30 PM Tuesday: 12:00 AM - 11:30 PM Wednesday: 12:00 AM - 11:30 PM Thursday: 12:00 AM - 11:30 PM Friday: 12:00 AM - 11:30 PM Saturday: 12:00 AM - 11:30 PM Sunday: 12:00 AM - 11:30 PM
Benjamin Franklin Plumbing accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Disposals, drains, faucets, pumps, sinks, toilets, leak detection, water leaks, water conditioning, softening & heaters. Slab Leak specialists.
Septic

Contact Information

15040 Hwy 110 S, WHITEHOUSE, TX 75791

Service Hours

Sunday:12:00 AM - 11:30 PM
Monday:12:00 AM - 11:30 PM
Tuesday:12:00 AM - 11:30 PM
Wednesday:12:00 AM - 11:30 PM
Thursday:12:00 AM - 11:30 PM
Friday:12:00 AM - 11:30 PM
Saturday:12:00 AM - 11:30 PM
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