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Peter Paul's Plumbing Inc
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
We currently have five service trucks on the road to better serve the community. Our service technicians collect at the time of service for most customers via check, credit card, or cash. Anyone needing financing should contact us prior to work being done.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Residential, back flow inspections, gas lines, industrial & commercial plumbing, lubrication lines, new construction, prefabricated piping systems, process piping, repairs & remodels., sewer
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.847 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 47 reviews
Diana M.
Sep 2017
I got to talk to the owner, who graciously called me after hours to discuss the hot water heaters. At first, my husband and I decided we were going to take out the old ones and go with Electric tankless heaters. The owner kindly talked me out of that (due to past customers expressing their dislike- not because of cost). Then we went ahead and got the details worked out about which new traditional water heaters we needed, where they were, how many gallons, etc. I was all set to fork out over $1500 to replace 2 - 50 gallon hot water heaters, they were going to come on Monday and do the install - no big deal - until I casually mentioned that I wish I didn’t have to replace them because they weren’t leaking and all we were doing was resetting the thermostats all the time. He stopped me right there and said, “Well why don’t you just replace the thermostats instead?”. I honestly didn’t know that was an option!! So yes - we had the thermostats replaced instead of getting 2 brand new hot water heaters. Now how many businesses would suggest a fix that is 90% cheaper? Not too many! Let’s applaud these guys for having morals and common sense!
Daniel J.
Sep 2017
A great experience!! They did the job for me, even though I was a few miles out of their stated service area. They came with everything needed and did both jobs in about 1 1/2 hours, faster than I have seen quoted anywhere else. When time equals money, it was obvious they took great pride in their work and were not out to pad their pockets. No breaks, or wasted time. They ensured that the new water heater installation was up to code. And the price was outstanding also, even before the veterans discount they gave me. They followed up with a phone call the next day to ensure I was satisfied. Will recommend them to my friends and call on them the next time I need work done.
Gerry P.
Aug 2017
So far it looks good. After their first visit, they determined they could do it more cheaply than they first thought. Thay came back out and seem to have gotten the problem fixed. It has been a few weeks and they haven't sent the bill, so I can't comment on that. But they seem to be very honest about their dealings with me.
Sharon N.
Aug 2017
They were very professional and able to complete the job expeditiously.
Larry T.
Jul 2017
They were very good. So I called them back for another time. This time was kinda of an emergency. They came and cleaned out the tankless water heater but it kinda set while we were gone for two weeks on vacation. When you don't run your water for two weeks, it tends to get clogged up. It still was not working right so they decided it needed a part. We had to wait a week for the part to fix it, so we didn't have hot water for a week. They were so nice. They charged us less than estimated. They were always professional, always prompt. Always charged me less than they had originally estimated. That was really to repair what someone had messed up a year earlier. They are going to be my plumbers from now on.
Larry T.
Jul 2017
I called them because it was an emergency. It was what some other guys have done last year. I called them to have them make good on what they done before but I was so tired of dealing with them. I decided to call another one and they will do it right, hopefully. This was an emergency, a faucet came off. It turned my kitchen sink into a fountain. We just stopped it up until the next morning. They came out promptly the next morning. They were great.
Larry T.
Jul 2017
Came back from vacation and found out that I had a problem and I called them. It needs routine maintenance every coupe of years. To run vinegar through it to clear out the accumulated gunk. They seemed to know what they were doing more than the other folks. They were very responsive. They were very punctual.
Mark T.
Jun 2017
Excellent. They were on time and got the job done even though they had to run back to the shop for the odd part needed for the tub.
Virina B.
Jan 2017
Very smooth
Pamela L.
Jan 2017
Fantastic work and very, very friendly. Will recommend to everyone I know.
Mark D.
Oct 2016
The plumber was able to make the repair in a timely manner.
Jerry L.
Mar 2016
unknown
Steve F.
Feb 2016
unknown
Jake R.
Feb 2016
unknown
Peter R.
Aug 2015
There was a mix up on when we expected them, but when they arrived they were quick, clean, courteous, and very professional. The service was done quickly, in the quoted price (done via e-mail a huge plus) and they even took the old toilets with them for disposal. I could not have asked for better service. They only replaced the parts needed, fixed the toilet that was incorrect installed so it no longer leaks or moves. The two other toilets were installed and look better than the original installations of the toilets that were there. My wife could not say enough as to how nice and easy to work with was Mark. I will definitely use them in the future. The wife already has a project in mind that we will need their services.
James L.
Aug 2015
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K M.
Jun 2015
they were very proffesional as they were on 4/06/2015 when called for second opinion.Quickly found leak, repaired in timely and cleaned up mess as if no oe had been in the aera.
Larson B.
May 2015
It was an excellent job.
Larson B.
May 2015
I would use them over and over.
Cindy S.
Apr 2015
unknown
David H.
Dec 2014
After purchasing a home, we realized the water connections for the refrigerator and washer/dryer were leaking and a shower handle was leaking as well. We called a few plumbers and several could not come out in a timely matter. This plumber initially said there would be a day or two lead time, but called back and said they were able to get someone out that day. So, we thankfully had them come out.
I don't know if it's common practice in this field, but when the guys got there to do the work, they appeared as though they weren't actually employees of the company, but contract laborers that they were able to call up at the last minute. The guys said they were just going to replace the refrigerator faucet and the washer/dryer faucets rather than repair the leak. They were so casual about it, I assumed they were doing it for the same price that they quoted over the phone to repair the leaks, so I agreed to it thinking they were doing us a service, since they weren't up front by saying, "It will cost X amount more..."
With the shower handle, they broke the screw off in the hole while taking the handle off. At that time, they said it would cost a few hundred dollars to finish repairing it, so I told them to leave it alone.
So, to sum up our experience, they made arrangements to come out same day. That was good. However, once they got there, we were duped into letting them replace the faucets instead of just a simple repair of the leaks. They cut holes in the drywall that they didn't repair (which they didn't tell us they were going to do). They broke the shower handle completely off and didn't repair. The hundreds of dollars they quoted to fix the shower leak, I fixed myself for a total of $5.50. All in all, the ~$90 estimate we were given over the phone ended up costing us $400 and we still had to fix the other things they damaged.
I don't know if it's common practice in this field, but when the guys got there to do the work, they appeared as though they weren't actually employees of the company, but contract laborers that they were able to call up at the last minute. The guys said they were just going to replace the refrigerator faucet and the washer/dryer faucets rather than repair the leak. They were so casual about it, I assumed they were doing it for the same price that they quoted over the phone to repair the leaks, so I agreed to it thinking they were doing us a service, since they weren't up front by saying, "It will cost X amount more..."
With the shower handle, they broke the screw off in the hole while taking the handle off. At that time, they said it would cost a few hundred dollars to finish repairing it, so I told them to leave it alone.
So, to sum up our experience, they made arrangements to come out same day. That was good. However, once they got there, we were duped into letting them replace the faucets instead of just a simple repair of the leaks. They cut holes in the drywall that they didn't repair (which they didn't tell us they were going to do). They broke the shower handle completely off and didn't repair. The hundreds of dollars they quoted to fix the shower leak, I fixed myself for a total of $5.50. All in all, the ~$90 estimate we were given over the phone ended up costing us $400 and we still had to fix the other things they damaged.
Response from Peter Paul's Plumbing Inc
"We call all our customers after the work is complete as a follow up call. Mr. [removed member name] work was done on 6/4/14 and we followed up on 6/5/14-his response was "all leaks fixed-no issues." Mr. [removed member name] indicated the work was performed on 6/9/14, then registered the complaint in December. We never heard anything negative from Mr. [removed member name] until we read his complaint on Angies List. I don't understand why his dates do not match our records and why the complaints occur six months after we are informed that there are no issues. When we received the call, we were booked for the day and due to a cancellation, we made room in the schedule to accommodate Mr. [removed member name]. The employees that showed up that day STILL work for me and showed up in my truck with all the proper lettering and advertising per state requirements. I don't understand the complaint regarding contract laborers. Our minimum service charge (at that time) was $99. Mr. [removed member name] had a list of (4) items to be performed that we would not estimate over the phone and certainly not less than our minimum service charge. I do not understand why Mr. [removed member name] is referring to a quote when nothing was quoted and the rate he remembers is less than our hourly rate. Mr. [removed member name] indicated we broke a screw off. This is not uncommon when you have older plumbing, cars, anything. We gave an estimate to replace the item which he instructed our plumber to wait for now and he would probably change the whole thing out later. It is true that some inexpensive repairs can be made with parts purchased at hardware stores that we will not perform (sometimes due to code changes, professional licensing, or simply warranty concerns). We cut a section of drywall out to access the piping under Mr. [removed member name] washing machine valves. This is standard practice. We do not perform drywall repairs. Most plumbing companies do not. I do apologize that Mr. [removed member name] experience with us was unsatisfactory. I don't understand some of his complaints, and some are just not factual. The repair would have probably been the same no matter which plumbing company he chose to use. If money was the issue, then Mr. [removed member name] should have contacted us right away and CERTAINLY NOT have indicated there are no issues when we do our follow up call."
Mr. F.
Sep 2014
I have used the company for about 5 years. Two technicians came out for the job and were very courteous. They completed the service very quickly. They were also very knowledgeable. I had no problem contacting the company or scheduling the service.
Charlie G.
Apr 2014
They were conscientious and stuck with it. They got it done in reasonable rates. I would definitely use them again. They did several things for me since I subsequently have been in this house. They have fixed some stoppages and put in a dryer vent as well for me in the past. I'm pleased with all the work they did. They gave me a really good rate on that. They came out during the holidays and I understand they weren't as punctual as I liked them to be but overall I’m very pleased.
Barbara W.
Mar 2014
Well, punctual, did repair quickly. Left area clean.
Guy G.
Feb 2014
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Licensing
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FAQ
Peter Paul's Plumbing Inc is currently rated 4.8 overall out of 5.
Peter Paul's Plumbing Inc accepts the following forms of payment: CreditCard
Yes, Peter Paul's Plumbing Inc offers free project estimates.
No, Peter Paul's Plumbing Inc does not offer eco-friendly accreditations.
No, Peter Paul's Plumbing Inc does not offer a senior discount.
Yes, Peter Paul's Plumbing Inc offers emergency services.
No, Peter Paul's Plumbing Inc does not offer warranties.