We have been servicing the north Texas area for over 30 years with custom Landscape design, Outdoor kitchens, grill islands, custom stone work, Patio covers, arbors, irrigation systems.
I've been VERY happy with Carlton and his crews (construction, electrical, and irrigation). Working with them gives you the sense that they will do whatever it takes to get it right and make you happy. Based on their performance so far, I just hired Carlton to handle our landscaping project around the new pool.
Description of Work: Patio cover (roofed structure) Sprinkler re-route after pool installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
troy E.
07/2013
1.0
landscaping
 + -1 more
If you enjoy babysitting a contractor, having to pick up his workers trash, worry that your project will fall on someone and kill them, listen to lies, watch FRISCO Inspectors fail your contractors work over 20 times, watch crappy craftsmanship and non licensed legal workers on your property then you definitely need to hire Carlton! If by chance you have any common sense, THEN RUN... Do not return his calls, if Hauk pools recommends him them punch them in the face...... And Fire Hauk because they suck as well.... He was referred to us by Hauk Pools who is another POS..... Sound it out... Piece of ssssssss Carlton is seriously on his last few brain cells. His punctuality and workmanship is by far the worst...... Hire a 1st grader, give them a hammer and at least you knew it was a 1st grader. DO NOT LET HIM ON YOUR PROPERTY! AVOID HIM....... You will seriously thank me. it took him almost 10 (ten) months to finish a 20x20 free standing cabana that the other 3 vendors we should have chosen said would take 1-3 days. This is all viewable online. He literally failed all of his inspections. His workers were not even licensed nor legal........ I finally got the city of Frisco involved and they contacted Carlton and after everything and I mean EVERYTHING was replaced ( 10 monthssssssssssss ) they finally passed his work. RUN...........
Description of Work: He screwed up everything and basically took 10 years off my life What was supposed to be a simple 20x20 cabana turned into a 10 month nightmare!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from CARLTON'S CONCEPTS
Carlton's Concepts has been in the construction business for over 31 years with a pristine record of customer service before and after project completion. The client appeared to be fine with all the work performed as per the contract. All customer punch lists were completed & accepted by (member name removed) prior to completion & no major problems were noted. All Carlton's Concepts employees, and subcontractors, are licensed and legal to work in the U.S. & Texas this is public record. (member name removed) seemed to have a problem with Hispanics in general, noted by remarks he made about other Hispanics working at his home. H/O added approx. $2,000. additional items over the original contract. After completion & request for final payment, (member name removed) locked the gates, would not allow city inspectors, or Carlton's Concepts access to finalize the project , refused to pay the balance of contract & additional items. When a breach of contract occurs it voids all warranties. As a good will gesture, Carlton's Concepts later went back and did minor warranty work. The original contract was signed on 8/14/2012, his final payment was received on 10/08/12. That is a 7 week completion time even being denied access to property. All permits were validated, inspections were performed and green tagged and finals passed. The question I've asked myself is, why would a client that seems so outraged as (member name removed) Request Carlton's Concepts to add $2,000. of extras above and beyond the original contract, but then allow full completion of the project before any major problems are brought to anyone's attention? To date (member name removed) still has not paid the remaining balance of the Original contract.
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Service Categories
Landscaping
FAQ
CARLTON'S CONCEPTS is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
CARLTON'S CONCEPTS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa