Greenup Inc
About us
Greenup Inc., is a family veteran owned business serving the Houston metropolitan area since 1997. We offer a comprehensive program for lawn and shrub care which includes fertilizing, insect, disease and weed control. If you are looking for a company that provides excellent and friendly customer service, you have found the right company for your lawn and shrub needs.
Business highlights
Veteran owned and operated
28 years of experience
Services we offer
Brown Patch Reduction, Fire Ant Control, Lawn and Shrub Fertilization including insect, Worm Reduction Treatment, and Tree Fertilization, and weed control. Special Services include Aeration, disease
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.546 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 7% |
Showing 1-25 of 46 reviews
Beverly N.
Apr 2018
They were prompt, professional, and answered all questions. The lawn did "green-up" in about a week, as they predicted. They offer other services, such as ant control, but we did not need those at this time. The company has one person who works my part of town, which is helpful, since he gave an overview of how he does the job, and he will be the one to come back each time. We did decide to use the company.
Brint F.
Aug 2017
We've only had one treatment, but there has been an immediate and noticeable change in appearance to a greener, thicker lawn!
Robert M.
Jan 2017
They took over in the fall. They come out 7 times a year. We were using ABC and they sold out to Greenup.
Lee H.
Oct 2016
I found out later that it took three spray treatments to eliminate the bugs because of the schedule of laying eggs and hatching. I applied three additional treatments (material cost $17.00) and this took care of my problem.
Agnes S.
May 2016
unknown
Kristi D.
May 2016
The technician did a great job on the lawn. His equipment took out decent sized plugs and he repeated the treatment on a few heavily compacted areas that I identified. The issue we experienced was the difference between the estimated lawn square footage and the actual area that was treated. This differential ultimately impacted the bill we received. When providing a cost estimate, the company apparently relies on aerial images. So our suggestion - do your homework. Know the square footage of grassy lawn that excludes driveways, walkways, flower beds, etc. Measure it if necessary and be prepared to defend your calculation. A couple of my neighbors had the same experience - inaccurately high treatment area estimates. In my case, the company addressed the concern by sending the technician back to re-measure. This step confirmed the actual area treated was smaller than the estimate. Hence, my bill was lowered the appropriate amount without question. I would totally use Green Up again with the caveat - stick to your guns and get out your measuring tape.
Larry B.
Dec 2015
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Stan A.
Nov 2015
unknown
Carmen P.
May 2015
unknown
MELODY M.
May 2015
unknown
K O.
May 2015
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Elyssa W.
May 2015
They come and spray the lawn front and back for weeds, or fertilizer, or whatever they're supposed to do for that season to make my lawn better. They do it automatically and leave a bill on my door. I'm not even here when they do it. It looks good. They are consistent and good. I constantly use them.
Deborah L.
Oct 2014
unknown
JAMES B.
Aug 2014
I have been a satisfied customer of GREENUP for about two years. They fertilize my lawn, treat my shrubs, and treat for fire ants and other bugs in my yard. I started using them because another service was doing a poor job of keeping my lawn green. GREENUP has always done an excellent job for me. I recommend them. Most recently, they treated my lawn for grubs. They are here to fertilize, treat for bugs, etc. on a regular basis.
Janet O.
Jun 2014
We had major construction at our home with scaffolding and plastic covering most of our flower beds and lawn. I called to ask them to suspend service until I re-landscaped. They still came out and wanted to charge me. I called about 3 or 4 times to try to stop service. Then, they put me down as not paying! I tried to call and correct it but to no avail. Totally unresponsive.
Response from Greenup Inc
"this member never called us to stop any treatments and we were able to perform the treatments on her lawn and shrubs. The construction never impacted our treatments at any time. We performed her last treatment on 12-12-13 which we never received payment for. We mailed the member four past due letters and twice called her about her past due bill. We never received a response from her. On February 21, 2014 she called and said she cancelled our service the first of September. The only problem with this statement is we treated her lawn and shrubs in September and late October of 2013 both of which she paid for. We credited her account in March 2014 for the past due amount and stop the collection process for the past due. the member call our office the first of June requesting we restart her service. We declined to restart her service because the last treatment was unpaid. Our call log did not show that she had called us at anytime during the months of September, October, November or December. the member stated in her recent call to restart her service she had called to cancel service the first of December which contradicts her statement in February. We would have resolved this problem if she had called in December when she received the invoice or any of the numerous followup from us to resolve the treatment issue..the member chose to ignore all of our attempts until the end of February 2014 when we were sending her to our collection agency. We reserve the right to refuse services to anyone especially when we believe they are not being honest with us."
JAMES B.
Jun 2014
Excellent - as usual. I have used their lawn and shrub treatment services for years. The results have been uniformly good.
Norma G.
Mar 2014
I have been very pleased with Greenup. I started using them in August, 2013, and my yard looks great! They fertilize and treat our grass and shrubs periodically according to their schedule, and the results have been very good. We also added treatment for brown spot fungus this past fall, and were very pleased. Price for this service is very competitive. We had TruGreen prior to Greenup, and the costs was significantly higher with TruGreen. They call or leave a message when they will be coming to treat my yard, and if they need to reschedule due to weather, etc, they always call and let me know. We would definitely recommend Greenup.
Edward A.
Dec 2013
Don't be fooled by the Fort Bend Consumer Report for best Lawn Service. Don't waste your money on useless treatments like the Fire Ant program and the Brown Patch Treatment because they DON'T work! They supposedly guarantee the Fire Ant Program for a year but when you call them back they take forever to come look at it. Then, it seems like they spray water over them because they don't go away. When I complained about the Brown Patch treatment not working, the thoughtless and rude receptionist said, and quot;well you should have not ordered the serviceand quot;. What kind of response is that? I asked to speak to the manager or owner of the company to dispute an overcharge and it has been a month and I have still not heard from him. I will never use their services again and will not recommend to anyone! You are better off fertilizing your own lawn twice a year (Spring and Fall). This is NOT a professional A rated company!
Andrew M.
Aug 2013
They were late in coming because the technician was out sick. When he finally did come, I got a call the next day where they provided a price to take care of my yard. There were no details on the paperwork they had left. I reminded them that I wanted them to diagnose what was going on with the trees. They had the technician call me back a couple of days later to say that it was a lack of water. I have a sprinkler system and told them that their diagnosis disn't make sense.
I since had a certified arborist look at the trees and it was fire blight and boaring insects causing the problem. Had Green-up gotten it right originally, I might not be faced with losing 4 large trees in my yard.
I since had a certified arborist look at the trees and it was fire blight and boaring insects causing the problem. Had Green-up gotten it right originally, I might not be faced with losing 4 large trees in my yard.
Response from Greenup Inc
"Mrs. [member name removed] asked for an estimate for her lawn and for fertilizing her trees. The prices were pre printed on the estimate that was left for her. We only provide fertilizing for trees. We do not treat for borers or fire blight. The estimate was provided on 8/2/13. We did follow up calls on 8/8, 8/12, 8/15 and 8/26. We did reach Mrs. [member name removed] on 8/12 but she could not talk and will call us back. Our technician finally reach her and only talked about her lawn which we indicated on 8/2/13 as being to dry. He could not talk to Mrs. [member name removed] about the condition of her trees as pertaining to borers and fire blight since we do not treat for that nor do we have anyone on staff that is knowledgeable in that area. We do have several arborist that we refer people to who have trouble with trees. Arborists have told us when there is visible damage to trees due to borers is it to late to save the trees."
Brett L.
Jul 2013
While our yard tends to be greener than many of the neighboring lawns, we have a considerable amount of weeds in the yard. I canceled the service after probably a year because the lawn never looked as good as we had hoped. Weeds popping up were the biggest problem.
Lucretia P.
May 2013
Again, I have no complaints with the work but they don't communicate well. It is lacking from the office all the way to the people that come out to do the work.
Elizabeth B.
Apr 2013
The representative from the company came out promptly looked over the yard and gave me quotes on the available services. I told him I only wanted to aerate and fertilize the lawn. There was no problem with my request and he never tried to oversell or recommend services I didn't want. I called them back after I looked over the quote and they returned within a week and completed the requested services. My yard has already started to show improvement and I can't wait for them to come back in 6 weeks.
Janet S.
Apr 2013
Tried per recommendation from Angie's List. Owner very courteous, punctual, and thorough.
Elizabeth F.
Jan 2013
Overall the experience with Greenup has been very easy. They came out quickly for a first quote and I never have to be there for the treatment and it works great!
Roland M.
May 2012
They are always on time. They are friendly. I've been using them for about 2 years.
Licensing
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FAQ
Greenup Inc is currently rated 4.5 overall out of 5.
Greenup Inc accepts the following forms of payment: CreditCard
Yes, Greenup Inc offers free project estimates.
No, Greenup Inc does not offer eco-friendly accreditations.
No, Greenup Inc does not offer a senior discount.
No, Greenup Inc does not offer emergency services.
No, Greenup Inc does not offer warranties.