Benson's Wheel Alignment

This is really a review from multiple different visits over the past few years. In each case, Benson's has been responsive, communicated clearly, diligent to uncover the root problem, and performed repairs for appropriate costs. In one case, the cost was lower than I thought any repair possibly could be, even for a minimal amount of labor. I've been very glad to have been directed to them by local friends.

Excellent - best deal around

performed as expected

They are professional, responsive, always courteous and do a great job in repair and maintenance. They are extremely knowledgeable about automobiles. Their prices are very reasonable and we trust them. If you purchase tires from them, they will fix flats and do rotations for free. They take appointments for service, but are willing to help if there is an emergency and you don't have an appointment. We recommend Benson's highly.

The service was very good.

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I was told by a dealership that it would cost between $1200.00-$1800.00 to replace the shocks on this truck. When I decided to get a second opinion, Benson's told me that I could get Monroe shocks that would be almost as good as the original shocks. This truck has almost 200,000 miles on it and I didn't want to spend a fortune on it. They did the job for under $300.00 and my truck feels fantastic. They got me in within a few days of my initial call and had the job done quickly with an eye for quality. 

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I had new plugs, wires and cap put on and a new 02 sensor installed. I felt like I could trust them and I have since referred folks to them and they have referred folks to them after being pleased as well. I had complained that they installed 02 sensor without calling me as it was not part of original quote but they let me know that they would call in the future. I also had a check engine light come one within days of work completing and took car back and they diagnosed the code. I went home and noticed a vacuum line had been removed from the previous job and someone had forgotten to put it back on. Put that on and it;s been fine since. 

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They have always been very professional and their costs are also very reasonable. If I had any complaint it's that they are always so busy we have to wait to get in.  That's because they are so good!

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I took my car for a vibration it had when speed reached 30 to 40 miles per hour.  I had already taken it to the dealer to diagnose the problem and was told that the struts, brakes and CV joints or axle needed to be replaced. I asked if they were 100% sure that the problem was going to be resolved and they said no.   I refused the service and brought it to Benson's.  I left it with them on March 4th to figure out what was causing the vibration.  They were so sure that the problem wasn't what the dealer told me.  So since they don't work on transmission, they took it to a transmission place to have it diagnose.  And sure enough that's what it was.  They referred me to Wright's Transmission where they did an excellant job.  Car is driving good.   I find them to be realiable and honest people.  I would surely use them again.

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I have used Benson's for over 20 years.  I trust them with all of my cars.  They provide honest work at a fair price.  What more could you want from an auto mechanic?

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