
Trusted Foundation Repair
About us
Our Company Has over 10 years experience. We stand by our work 100%, we do not accept any payment until our customers are happy. We offer investor pricing, senior citizen discounts and we will meet or beat any of our competitors pricing. Please contact us for more details.
Business highlights
Services we offer
We offer concrete or steel pressed pilings pressed to refusal. On any piers installed you will receive a Lifetime transferable warranty on our slab houses. On our pier & beam homes we offer 5-10 year warranties.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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75% | ||
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25% |
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"Mr. [removed members name], After you contacted me regarding the warranty of your home the first step was to get the warranty transferred into your name. After receiving the transfer fee necessary to complete the transaction it took approximately two weeks for us to get everything over to your name. After doing so I contacted you, listen to what your issues where. At that time you told me the hairline crack repaired where it once was, you also expressed how you didn't want your chimney to fall off the house. I assured you that would not happen, and I also stated we did not install any piers around the chimney. The piers we installed where to stop movement of the house and there where no negative readings at all. I can provide you a copy of the statement that I provided to the homeowner that you purchased the house from. I also mentioned that I would send a guy out and he would need to adjust the corner pier. At the time we spoke you seemed to be ok with that. Once my employee showed up, he walked and talked with you. He mentioned you stated that you would leave the water hose running at the corner for long periods of time. We only open piers as we see fit, we do not open all piers unless its completely necessary, and after talking with you he felt that one pier would do. When we adjust piers all it is opening it up, setting a jack and re-lifting nothing more. We cannot lift a house that doesn't need lifting. Then we would be over lifting and that could cause structural damage. He did mention that you did want all the piers open, unfortunately that would take more guys to do. It was also mentioned that you could call me a schedule a time to do so, but you refused to call and said you would find someone else. We have never had any complaints from any customers for anything at all. We would like to reconcile this dispute any way we can. We can set up a call on the weekend so you do not have to miss any work, we never charge a warranty fee. I do not see 4,600.00 worth of work being done. If for some reason new piers needs to be installed we would install half for free of charge. SO if 6 is needed we would charge for 3. We apologize for any problems that may have occurred. Please feel free to call me at any time, and I hope we can resolve this matter."
Licensing
State Contractor License Requirements
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