CertaPro Painters of Western North Texas

Our 27 year old home looks like new again, maybe better ! We were totally pleased with the painters and the job they did. All were very professional and pleasant to work with. I Highly Recommend this company !!

I cannot say enough about this team. We have used them twice and will continue to use them for any future projects. Blake, Jesse and the painting team are top notch! Honest, professional and hard workers. Their prep work kept our home immaculate as well! Iâ m not sure why people may have had a negative experience with themâ ¦other than there is more than one Certpro location. If you use this one, you wonâ t be disappointed!

The project went smoothly from start to finish. Blake did a great job with the estimate and contract by answering all my questions. Jessi, the project manager, came by each day to check status and answer questions. The paint crew were professional and did a great job!

I saved the contact information of this company from a painting job they did for me a few years ago, because the job was so terrific. I reached out to them recently to stain the trim on my house, and paint my wrought iron fence. Their quote was one of three and not the highest. The crew was very professional, cleaned up their equipment and supplies daily, and were hard workers. The supervising personnel were very nice to deal with, and monitored my project closely daily. Every inch of my fence was inspected and marked for touchups as needed by the project manager prior to my signing off. I DEFINITLY RECOMMEND this company,, and will employ their services in the future . They take pride their work and stand behind their work until the customer if satisfied.

The salesman was great, they started our job very quickly, the paint crew was on time, courteous, and cleaned up the entire job site.

They were very good and very prompt

Fantastic experience from start to finish with CertaPro. We hired them to paint the entire interior of our house -- walls, trim, ceilings -- and fix a few holes in the walls. Jeremy listened to us and was responsive when we had questions, and Jose and his team were very professional. They were on time and did an outstanding job! If you want great results, hire CertaPro!

The selections above does not offer staining garage doors as an option which is what this company was hire to do. My garage doors are cedar and were originally stain dark brown so I requested that they be re-stained back to the original color. After all was said and done my once brown doors are now gray and I was charge $300 in addition to the original estimate. The person that came out was dishonest, belligerent and disrespectfully. This company should not be in the business of staining - anything.

Showed up as promised. Finished job quickly, left no mess.

James Athans 1 review 16 hours ago-Edit Positive: Professionalism, Punctuality, Value My wife and I wanted to get two of our bedrooms painted called CertaPro Jeremey Bushong was sent out to our home to discuss and quote the job. CertaPro was so reasonable that we added another bedroom and also the exterior of the house. These guys are pros and the 2 men that came out were the best painters I have ever seen. These men were on time moved the big items of furniture around to be able to paint the rooms and were very neat and tidy. We now live in a New Home well it looks like it now anyway. My thanks to Gerald and Jeremey Bushong and their team at CertaPro. Jim and Barbara Athans Services: Interior painting, Paint doors, Exterior painting

Although I have never felt the need to leave a negative review on a company, I feel very strongly that any potential clients have the right to know the experience we had with Certapro. We recently moved to Aledo and needed the inside of our home painted. We had only seen the house once due to COVID, so companies were giving us quotes based on a 3D tour and dimensions of the home until we got possession of the home for a walkthrough. It came down to Certapro and another local company who offered us less. However, we had told the head painter at Certapro that we would give them an opportunity to meet the price and stuck to our word. The contact we signed quoted us $5500 for the job. The head painter decided to get almost half way through the job to tell us it was going to be more in materials then we expected due to the original color being darker than he expected (which he had obviously seen before telling his painters to begin the job). When we arrived to look at the progress one evening, all of the painters were gone but our air conditioner was set to 60 degrees ( in the middle of the summer) for what was obviously an extended amount of time. The head painter then came to the house unannounced once we had moved in to our house to talk to us about the price. I told him heâ d have to talk to my husband who had been dealing with the cost from the beginning. He instead continued to try to explain the excessive extra cost to me with ambiguous and meaningless numbers that were contradictory to all of the statements he had made. When I expressed that to him and said he needed to talk to my husband, he said my husband was â squabblingâ with him and being dishonest. He then implied that we couldnâ t afford to pay for the job..I had to ask him to leave my home and contact my husband directly. When he did contact my husband, he said I was â disrespectful and belittled himâ which was inaccurate and ludicrous, especially considering I had already asked him to talk to my husband instead which he decided not to do. Not only did they end up charging us $2,000 over our contracted amount, but they continuously called us dishonest and made many inaccurate statements along the way. They later offered to lower the price by $992 if we agreed to sign a non-disparagement stating that we could not write any reviews or speak of their company at any time INCLUDING dates that had already passed. If we did, they would charge us $10,000. Contrary to their incredibly rude and disrespectful assumption that we couldnâ t AFFORD to pay the bill, we paid them $6,992 ( $1,492 over contracted agreement) in full and refused to sign the non-disparagement agreement. We truly believe the owners of this branch are incredibly dishonest and would find any way possible to get the $10,000 from us if we signed the agreement. We are good people with good intentions and refuse to sign a legal document to prevent us from telling others about the incredibly upsetting and unsatisfactory experience we had with them while simultaneously allowing them to speak so poorly of us as clients when we agreed to pay them a reasonable amount for the extra cost for paint. Attached are photo examples that demonstrate the damage that was caused to cabinets, windows, carpets and walls due to their poor workmanship. My goal is not to slander a company, but to prevent any other person from having to go through this experience. We are just happy that we are able to move on and hire the other company to fix Certiprosâ mistakes. It is important to note that if you read reviews, specifically on Yelp, that the owner ( and also father of the head painter previously referred to) continuously blames the client in extensive and lengthy â counter reviewsâ for what appears to be ongoing customer service and ethical issues on their behalf.

Very professional crew and fantastic quality. Jeremy was a delight to work with and the customer service was superb. We will definitely use them for our future painting needs!

They were the best painters I have ever seen from the crew, who were very courteous and professional to the owners of the company, who are knowledgeable and courteous. They only use quality paint. They did a meticulous job painting the exterior of our house. We felt they were very reasonable in price too. We are very happy with the results of this painting project. We will definitely use them if we have another painting project

This company was extremely professional from start to finish! We had the estimate before Jeremy left our home in Pecan Plantation. We had four contractors bid on up-dating our kitchen, master and guest baths and repainting all wood trim through out our home. His estimate was right in the middle! Homar and Gadoy (our painters) were extremely good taking great care in preparing our home for the contracted work (and more)! We had them remove wall paper, texture and paint these rooms. As you can tell by the straight five star rating, Sue and I were very pleased with their conscientious work. The arrived on time, took only a short lunch break and no other breaks. Estimated time was eight days to finish the work and they only ran over that estimate by a half day. Would highly recommend!

The crew did a very good job. While some areas are hard to reach the paint was only on the surfaces that required paint. Very pleased with the project.

Super friendly and knowledgeable estimator. Painting was completed as scheduled (exterior house, 2 days). Looks wonderful! Do recommend CertaPro & we will be calling them again for future needed both either exterior and interior.

Prompt response and excellent quality of service.

Receive estimate from Jeremy (Sales Associate) on 4/5/19 with an agreement to paint the walls, outer front door and kitchen ceiling of our 4bdr/4bath home with the understanding as per contract that CertaPro would cover and protect all furniture, cabinets, fixtures. Job would be completed in 3 days (took nearly a month and very poor job with poor cleanup effort). Agreed to $4000.00 after offer of a $824.54 military discount. Also, discussed if paint were put on carpet or flooring, CertaPro would replace or clean (did not clean to previous condition or replace carpet). Per contract, clean up would be completed in full daily in each room (did not happen). Drop cloths (did not use at all), tools and ladders (painters used my ladder because company did not provide one for 3 days) to be put away for safety daily (none of that was done). Our house was cleaned by us and professionally cleaned (have receipts) prior to CertaPro entering for painting walls. Our carpet was professionally cleaned (have receipts) prior to CertaPro entering our home. Our wood flooring was immaculate prior to CertaPro entering our home. Our lawn did not have paint thown about prior CertaPro entering our home. Agreed paint start date would be in a week and half. CertaPro crew started a week early without our knowledge. Wife showed up at our house on Friday to find 2 workers living i.e. spending the night, sleeping, cooking, eating, used all 4 showers and bathrooms for personal hygiene. Chicken bones on floor, dirty clothing in my office, made cornbread in our cleaned oven. Painters stated that Jeremy knew they were staying there without our knowledge. House was a disaster. Paint on carpet, wood floors, cabinets, fixtures, showers, tub, lawn, and our sink (some kind of corrosive), the only set of curtains (painted on) that were left in the home because of our move to put the house up for sale. Jeremy suggested that we leave the key to the house since no furniture was there and his painters would have easy access. I was hesitant to do that. But because he kept stating how professional his company is and insured for $2 million. I relented. We were promised a professional paint job (job is mediocre and incomplete) would be done. They kept giving us dates that they would be complete with the paint and cleanup after we complained and did a walk-thru with the owner (Gerald Bushong). All things we showed them during the walk-thru were not completed after 3 times of promising to fix it, still is not done. After sending a text to Jeremy explaining that we were still not satisfied, Gerald called and threatened to put a lien on our home if we do not pay in full immediately. So we made arrangements to pay them the full balance under threat of a lien being put on our home since we were eager to put it on the market. They knew that and used it. Worst customer service ever. Their attempt to make it right was to do everything as cheaply as possible. They are cleaning crew made up of Jeremy s kids did a subpar job of it. Wood floors, carpets still had paint splatter. Wife and I spend hours attempting to get paint from wood flooring after paying these guys. Finally gave up. Stay clear of this company.

CertaPro painters is an awesome company! Their father son duo is centered on customer satisfaction and quality work. My family couldn't have asked for anyone better! Jeremy called and came to our house quickly, gave us a very reasonable quote for a big job (the entire exterior of my 2 story house), painted it the next week in 4 days. The painters were here early and stayed late to make sure they painted everything just as I had asked. We have 2 places of stone and the corners around it were seamless! I am so impressed with their craftsmanship. If we ever need anything else painted, I will never go anywhere else. Thank you guys, you are simply the best!

Two small mistakes made but it actually enhanced rather than otherwise. The guy thought I would like it better and I did.

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