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Direct Appliance Repair

About us

Direct Appliance Repair is a Waco, Texas based company with over 25 years of experience. We service the entire Waco area including McLennan, Bosque and Hill counties, but please ask us about neighboring counties such as Bell, Falls and Navarro. We work on most major brands and are highly trained in major appliance repairs such as refrigerators, dishwashers, washing machines, dryers, freezers, garbage disposals, icemakers, ovens, ranges, and stovetops. Our friendly technicians will answer all your questions. We are here to help you and will set up appointments around your schedule for your convenience. We welcome Visa, Mastercard, Discover, American Express, cash, or checks (with valid identification).

Business highlights

Emergency services offered
32 years of experience

Services we offer

Admiral, Amana, GE and Estate., Jenn-Air, Kitchen Aid, Magic Chef, Roper, We provide service and warranty work for the following models and many others: Maytag, Whirlpool

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%
Showing 1-4 of 4 reviews
Isabel B.
Apr 2015
5.0
Yes, I recommend this pro
$128
They were punctual, professional, courteous and knew exactly what to look for and do.  They had the replacement part on hand and were in and out in 20 min.  I'd definitely recommend this company.

Carolyn M.
Nov 2013
3.0
Yes, I recommend this pro
$185
Worked on my washer; kind of a trial and error. Washer works, but not correctly.

Walter B.
Jan 2013
5.0
Yes, I recommend this pro
$89
I hope we don't have more appliance problems, but if we do we shall call Direct Appliance Repair.

Adam S.
May 2011
4.0
Yes, I recommend this pro
$250
They were fairly prompt to come out and look at the refrigerator, 36hrs from contact. They inspected the ice maker and noticed that not only was it not functioning, the liner of the tray was deteriorated and flaking off, thus requiring a full replacement of the ice maker. Unfortunately they didn't have my ice maker, so they had to order one. This intial visit took about 15 minutes. It took about 3 business days to get the new icemaker in, and they promptly came out the next day to install it, and did so without issue in the span of about 15 minutes. So for two trips and 30 minutes worth of work, I was charged nearly $100 worth of labor. If I had known that I could have saved that much money, and all it took was taking out a few screws, I would have done the work myself. That seemed about double what I would have expected for the amount of work, but maybe I'm just cheap.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Direct Appliance Repair is currently rated 4.3 overall out of 5.

Direct Appliance Repair accepts the following forms of payment: CreditCard

No, Direct Appliance Repair does not offer free project estimates.

No, Direct Appliance Repair does not offer eco-friendly accreditations.

No, Direct Appliance Repair does not offer a senior discount.

Yes, Direct Appliance Repair offers emergency services.

No, Direct Appliance Repair does not offer warranties.