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Brewer Lock & Safe Co. logo

Brewer Lock & Safe Co.

Locksmith, Alarm or Security System Installation, Alarm or Security System Repair,

About us

Brewer Lock & Safe Co. Whether you're looking to secure your home, service your current safes, or install a building access system for your business, you can count on Brewer Lock & Safe Co. for all your lock and safe needs. Certified Master Locksmith and Professional Safe Technician You're getting the best in the business when you call us. Bill Brewer has over 36 years of locksmithing experience, and has been the only Certified Master Locksmith in the Waco area since 1992. Trust Bill to be your go-to guy when it comes to your locks and safes. Your security starts with us: •Locks - Bank and safe lock service, residential and commercial locks •Safes - Safe and vault service, moving, repair, and sales •Access Controls - Single and multi-door access systems •Electronic Security - Alarm, camera, and remote viewing systems •Gallery 24/7 emergency service Locks and safes don't wait for regular business hours to malfunction. That's why you call us 24/7 for emergency service to your residential or commercial property. When you're our customer, you are treated like family. Locally owned business for 27+ years

Business highlights

Emergency services offered
39 years of experience

Services we offer

2014 Super Service Award, Sales, drill and rotation on safe deposit boxes, including most transponder (chip) keys, installation, installation & security system. safe delivery, key duplicated, locks service, rekeys, sales, unlock vaults.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
4%
2
0%
1
0%
Showing 1-24 of 24 reviews
Jim D.
Oct 2019
3.0
Yes, I recommend this pro
Not contacted as yet.

Richard F.
Jul 2017
5.0
Yes, I recommend this pro
$300
Bill showed up with a motorized stair-climbing dolly and was able to move the safe upstairs, by himself, in about 20 minutes.

Hannah J.
Jun 2017
5.0
Yes, I recommend this pro
$100
Quick, Friendly, and great service. Thanks!

Julie H.
Nov 2016
5.0
Yes, I recommend this pro
He had a hard time getting in, but was careful to cause the least amount of damage and was very friendly.

Mary S.
Apr 2016
4.0
unknown

Lynn G.
Dec 2015
5.0
Yes, I recommend this pro
$190
unknown
Response from Brewer Lock & Safe Co.
"Thank you for the kind words, We strive to make our customers happy! I am glad you had courteous service and our tech did a good job!"

Michelle S.
Sep 2015
5.0
Yes, I recommend this pro
$85
THEY WERE ABLE TO SERVICE ME ON THE SAME DAY I CALLED. MARK WAS VERY PERSONABLE AND PROFESSIONAL. DID A GREAT JOB!
Response from Brewer Lock & Safe Co.
"[Member name], I am glad we could take care of your needs ASAP. I am also glad Mark did such a great job! If you ever need us again give us a call and we will be there to help you out! In most cases we can make it out same day. Thank you for your review we really appreciate that"

Ryan H.
Aug 2015
5.0
Yes, I recommend this pro
$85
Called and explained the situation.  Promptly returned my call and was available the next day even if I wasn't.  Got him scheduled and he arrived on time.
After examining the safe, walked me through the options on what would be required to get it open.  Tried the first option of getting the original combination, but it had been changed.  Decided that I wasn't going to try anything else.
Extremely helpful and very knowledgeable about his craft.  If I ever decide to pursue getting this safe open I will definitely call again.
Response from Brewer Lock & Safe Co.
"We are glad you had a wonderful experience. We go far and beyond to help our customers out. If you should need us again we will be there! Thank You Carla Office Manager"

Megan R.
May 2015
5.0
Yes, I recommend this pro
$200
He took care of everything in 2 hours for all entrances in the house and cut me new keys on the spot.   He even fixed a couple doors where the builder put the door handles on upside down!

David B.
Dec 2014
5.0
Yes, I recommend this pro
$1,400
Mr. William Brewer of Brewer Lock and Safe performed a difficult safe removal from the basement of a large hospital building with the help of one associate and an assortment of professional equipment including a special trailer and a motorized pallet jack.  This safe was located in a basement for the past forty years.  In that time huge air ducts were installed above it that inhibited the move.  Mr. Brewer planned the very difficult move, brought his equipment to the site when the move began, and accomplished the removal with no damage to the safe or to the building.  Everything was against a successful conclusion to this move.  It became possible due to the extraordinary efforts of Mr. Brewer and his crew.  Mr. Brewer is a gentleman.  He delivers exactly what he promises and more.  His charges for this service are minimal considering the level of expertise involved, the equipment cost, and the level of difficulty.  We needed this rare data safe for our business.  Without Mr. Brewer's help, the safe would have been cut into pieces and sold for salvage.  Bill Brewer is the only locksmith within hundreds of miles who could have effected the move of this valuable piece of equipment.  This move had to be done in a small time frame.  Mr. Brewer moved it on Christmas Eve.  Thanks!
Response from Brewer Lock & Safe Co.
"t was our pleasure to be of service! That we were able to take a bit of stress from your situation, is exactly what we aim for. Thank you so much for your wonderful review, If you should need anything else in the future please don't hesitate to call that is what we are here for! Carla Conaway Office Manager"

Barbara H.
Nov 2014
5.0
Yes, I recommend this pro
$135

I was not in town and I had a complicated situation.  Laurie and Jim were so kind in helping me with a solution to my problems, going over and above the call of duty, and giving me needed information.  Jim even hand delivered the keys to the hotel I would be staying at, so I could have immediate access into the house when I got there.  Thank you Laurie for helping me find the other providers I needed, and thank you Jim for making a stressful situation much better. 

Barb Hunter


Response from Brewer Lock & Safe Co.
"[Member Name], It was our pleasure to be of service! That we were able to take a bit of stress from your situation, is exactly what we aim for. Thank you so much for your wonderful review. If you have any needs in the future, we are here for you... Laurie LeMond Office Manager Brewer Lock & Safe Co. 254-753-6663"

Joseph F.
Aug 2014
5.0
Yes, I recommend this pro
$80
Provider diagnosed problem with back door latch, delivered the part and installed it. To expedite the repair, I was asked to take a photo of the existing latch and send it to provider by instant message.  I thought this was a creative use of technology to speed up the service.  Provider was able to arrive within an hour after my phone call with the correct part.  On-site work took about 15 minutes.
Response from Brewer Lock & Safe Co.
"Thank you for your wonderful review! The owner handled your door handle problem personally. Yes, we often ask customers to send pictures when possible to both, gain a better understanding of the problem and to expedite the work for the customer. It was our pleasure to get things back in proper working order for you and we welcome any work you may need in the future! Sincerely, Laurie LeMond Brewer Lock & Safe Co. 254-753-6663"

Wayne A.
Aug 2014
5.0
Yes, I recommend this pro

I take this opportunity in extending my sincere appreciation for the telephonic consultation rendered to me by Technician Mark. Based on the information I provided to him, he concluded that the service may not be required. Where he had every opportunity to perform and charge me for a services  that was not actually needed, he shared with me reasons why it was not needed. I find this to be extremely commendable, and representative to outstanding integrity of the company/ business. In view of my professional and positive experience with the lady covering the work order desk and the Field Technician, I recommend this company to all requiring their service. I am sure in addition to their honesty you will receive professional quality service.


Response from Brewer Lock & Safe Co.
"Thank you so much for your kind words. Yes, integrity is of utmost importance to we here at Brewer Lock & Safe Co., as it should be to all business owners. It was our pleasure to discuss your needs and concerns regarding your French door issue. If you have any other questions or need help with anything, we would be delighted to help in any way we can! :) Sincerely, Laurie LeMond Office Manager Brewer Lock & Safe Co."

Clifford O.
Jul 2014
5.0
Yes, I recommend this pro
$90
unknown
Response from Brewer Lock & Safe Co.
"Thank you for the wonderful review and it was our pleasure to donate the keys to your wife's school... If you have any needs in the future, we would be pleased to help! Sincerely, Laurie LeMond Office Manager Brewer Lock & Safe Co."

Carl F.
Jul 2014
5.0
Yes, I recommend this pro
$300
unknown
Response from Brewer Lock & Safe Co.
"Thank you so much for giving us the opportunity to help with your locksmithing needs! We take great pride in ensuring that our customers are pleased with the work we've provided. If you have any needs in the future, we will gladly help again! Sincerely, Laurie LeMond Office Manager Brewer Lock & Safe Co."

Royce D.
Jul 2014
5.0
Yes, I recommend this pro
$200
I went to the store. The manager advised me on the type of lock to get to fit my needs. They ordered it and it came in a few days. It was put in  without any trouble and looks nice and works well.
Response from Brewer Lock & Safe Co.
"[member name removed], It was our pleasure to find you the proper lock to meet your needs. Thank you so much for the opportunity to help! If you, your family or friends have any locksmith, safe or security system needs in the future, we're here for you and them! Sincerely, Laurie LeMond Office Manager Brewer Lock & Safe Co."

Randy B.
Jun 2014
5.0
Yes, I recommend this pro
$150
Technician called in advance to let me know he was on his way. Very courteous and professional. Took the time to show me what he was doing and why and did not hesitate to answer my questions in terms that were easily understood. I would not hesitate to use Brewer Lock and Safe again and they will be who I recommend to anyone that I think needs this type of service.
Response from Brewer Lock & Safe Co.
"(Member name removed), thank you so much for your glowing review. Jim is a thoughtful and thorough technician. Brewer Lock & Safe Co. takes great pride in customer satisfaction. Additionally we offer the following services, safe combination changes, safe moves, safe repair and/or lock replacement, alarm/camera installation,CCTV card key system installation, repair/replacement of door closers, high security keying systems, etc. The services I've mentioned are for both commercial and residential needs. (Member name removed), again, we appreciate so much your taking the time to write a review of the work that was performed for you and even happier that it was performed to your satisfaction! Laurie LeMond Office Manager Brewer Lock & Safe Co."

Ilsa B.
Sep 2013
5.0
Yes, I recommend this pro
$140
Very friendly, informative, helpful worker. He gave us advice and made sure everything was in good working order.
Response from Brewer Lock & Safe Co.
"Thank You [member name removed] for the good review. I'm glad my tech was there to help and fix all your problems. I hope to have your business in the near future. Management."

Dana S.
Apr 2013
5.0
Yes, I recommend this pro
$80
Prompt, professional service.
Response from Brewer Lock & Safe Co.
"Thanks, for your review (removed member name). You were a sweet and funny customer. I hope to have your business in the near future. Thanks, Jennifer."

June B.
Jan 2013
5.0
Yes, I recommend this pro
$70
Other locksmiths had been a little patronizing in the past when we had lock trouble, but Brewers was polite and helpful.
Response from Brewer Lock & Safe Co.
"Thanks, (member name removed) for your wonderful review. I'm glad that my Tech was helpful and polite. Our customer's are everything to us. I'm also glad that keying your shop to your key to match your house has been a easy convenience for you. I hope to have your business in the near future. Thanks."

Marva F.
Aug 2012
5.0
Yes, I recommend this pro
$250
We have done business with them in the past and have always been very satisfied with the service and quality of work provided.
Response from Brewer Lock & Safe Co.
"Thanks, [member name removed] for the review. I hope to have your business in the near future. Thanks."

DeeAnn H.
Jul 2012
5.0
Yes, I recommend this pro
They come out when I need them.  They're prompt.  I have had many doors keyed by them and door locks changed.  I've never had a problem with any of them.  They're available.
Response from Brewer Lock & Safe Co.
"Thanks, (removed member name) for the great review. We try our best to get there as soon as possible, and do the work professionally. I'm glad that you have used brewer lock and safe many times. I'm glad that you are satisfied with our business, and hope to have your business again in the near future. Thanks."

Mark R.
Jan 2012
5.0
Yes, I recommend this pro
$90
Great. He came 20 minutes after I called and assessed the problem. I needed completely new locks. It was cheaper for me to go buy locks, so I did that and he came and installed them the next day.
Response from Brewer Lock & Safe Co.
"I'm glad that you liked what we did for you (member name removed). Thanks, for the review. Hope to have your business again in the near future. Thanks, Mark..."

JoAnn B.
Oct 2011
5.0
Yes, I recommend this pro
$5
I took the key in and they cut the key.  I went home and but the key in the lock and it worked great.
Response from Brewer Lock & Safe Co.
"We as in BREWER LOCK AND SAFE, Take our key duplicating very serious. We want our customer's satisfied and want them coming back to get new keys made not re-making the same key. Thanks, for your review [member name removed], and Hope to have your business in the near future. Thanks. Management."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Brewer Lock & Safe Co. is currently rated 4.9 overall out of 5.

Brewer Lock & Safe Co. accepts the following forms of payment: CreditCard

No, Brewer Lock & Safe Co. does not offer free project estimates.

No, Brewer Lock & Safe Co. does not offer eco-friendly accreditations.

No, Brewer Lock & Safe Co. does not offer a senior discount.

Yes, Brewer Lock & Safe Co. offers emergency services.

No, Brewer Lock & Safe Co. does not offer warranties.