B&B Plumbing

unknown

They did a really good job. They cleaned up really good after the job. They were very nice guys.

Our cleanout in our back yard was backing up and flowing out. We called Band B Plumbing to come and check our sewer lines. They arrived within the hour and cleaned all of the line in the backyard and front. However we did not have a cleanout in the front yard so they could not reach all the way to where we tied in to the city sewage line. The cost was $150. Within 24 hours we noticed that our cleanout was still flowing into our back yard so we called them back and arranged for them to come and install a cleanout in the front yard ($500) and then continue to clean the line until they reached where we tied into the city line. The cost to clean the remainder of the line (approximately 100 feet) was $150 for the second time. After that our sewer lines were flowing wonderfully again and the problem was solved. Apparently the problem was where our line was tied in to the city line. They were very prompt and friendly. They were careful to fill holes that were dug and replace my carpet grass just as they had removed it. When they left, you could hardly tell thay had even worked in the yard. I gave them a B rating in price only because I had paid for an hour of roto rootering just days before and the gentleman was only here for about 30 minutes. I don't feel like I should have had to pay another $150 when they returned for them to finish cleaning the line which took about 10 mins. Other than that...everything was perfect and I will definitely use them in the future if needed.

They are neat and prompt. They do a good job and have very reasonable prices.

They are punctual and responsive. They provide estimates when requested. With respect to the bathroom remodel, they stayed on the estimate for the rough-out plumbing. However, they refused to honor the estimate for finish work due to "difficulty" installing a standard sink faucet. Nonetheless, they completed the work, and we were satisfied with the job. With respect to the leaking drain pipe, they were unable to provide an estimate of repairs until doing the job. They made a bigger mess than what was already there, and it took several hours to cut out a section of cast iron pipe and install a new sleeve to stop the leak. The charge for the work was $900, and I feel I was taken advantage of given the amounts I have spent for other plumbing services. However, they offered a payment plan, which was a plus given the unexpected nature of the problem