Scott's Home Remodeling

The results were beyond our expectations. The materials and workmanship are what you'd expect to see in a high end property. We'll be calling on Scott whenever we need work done on our home. Thanks Scott! Bill & Carol

Mistakes made

AWFUL, HORRIBLE, BIGGEST WASTE OF MONEY I HAVE EVER SPENT. About 30 minutes after he started the job, Scott texted me and stated, and quot;Oh, I forgot to add the price for the faucet - that's an extra $100.and quot; I went to the guest house and asked Scott how he could and quot;forgetand quot; the faucet when I showed him everything that needed to be done for the job. After going back and forth for a few minutes, Scott said he would and quot;do the faucet for free.and quot;
Two and a half days later, Scott finished the job. Or so we thought.
Now, the brand new toilet does not work, the vanity sink faucet is leaking under the sink, and the shower is leaking. When I texted Scott to tell him this, he called and spoke with my husband, who asked Scott if he tested the faucet after he installed it. He told my husband he couldn't test it because there was no pee trap for the faucet. and quot;Why didn't you grab a bucket and put it underneath to catch the water so that you could test the faucet?and quot; my husband asked. Scott had no answer.
My husband asked Scott if he tested the shower and Scott said yes. My husband asked if he tested both the hot and cold faucets and Scott said yes. My husband asked if Scott ran the hot water on the shower and felt the hot water and Scott said yes. My husband told Scott he was lying because the hot water had been turned off in the guest house since we moved here.
Instead of apologizing and offering to fix his mistakes, Scott made excuse after excuse after excuse for why the toilet didn't work, the sink faucet leaked and the shower leaked behind the wall. The fact of the matter is, Scott NEVER checked to make sure the plumbing was correctly working after he installed everything. But he certainly made sure to run right over to the bank and cash our $900 check! Because of Scott Randolph's shoddy work, we are going to have to try to find a PROFESSIONAL to correct Scott Randolph's work, costing us more money than if we had just hired a real professional from the beginning.
DON'T EVER TRUST SCOTT RANDOLPH, OWNER OF SCOTT'S HOME REMODELING.

UPDATE: After checking the toilet, sink and shower, this is what we learned:
The toilet: Scott did not properly fit the stem in the tank and lock it into place (a safety feature of the toilet), which prevented the water from properly flowing when the toilet was flushed.

The sink: Scott did not put any rubber gaskets or teflon tape on the pipe to form a seal to prevent water from leaking.

The shower: Scott overtightened the shower stem coming out of the wall, busting the fitting in the wall to which the shower stem screwed into, causing the water to leak on the other side of the shower into the closet.

Had Scott checked his work, he would have easily and quickly noticed his mistakes. He didn't do that and he lied to us when he said he did check his work. He was more interested in cashing our $900 check than he was in doing a professional job for a customer.

Scott was responsive and did a great job for us

I am the owner of Mikes Health Collection and have used Scott for both my store and my home many many times. He is absolutely incredible. I would call him a perfectionist. EVERY single job he has done (6-7) have been absolutely perfect. And my wife and I trust him so much we simply leave a key under the matt. I HIGHLY recommend this professional. He is much more than a "handyman". He is one heck of an individual.

Scott is a very nice guy. He was prompt and polite. Thoroughly explained what was required to fix
the doors and the wood rot on the siding on outside of house. He found the one
door needed to be replaced due to the wood rot but he managed to fix it so it
would be ok for another 6 months to a year. Did the work requested quickly and
efficiently. Professional job at a reasonable rate.

Scott Randolph tiled the bathroom floor.