T & R Fence

They started a month in a half later than said. They failed to finish in a week as they said, it took them 3.5 months to complete. Once they said it was complete, I found the fence was at different heights throughout the whole two areas fenced in. They cut pipes in a jagged and sharp manner that would cause harm to my children and animals. They failed to spray the welded areas to prevent them from rusting. They failed to attach the latches (drop down latches like the latches used in chain link) that I wanted, instead they gave me chains to keep my gates closed. I had to argue with them to convince them it would work. I had to provide the pictures to them because they said they did not make latches like that. They failed to put the tops on each of the posts in the yard leaving jagged edges exposed. The fence was extremely wobbly and I had to have them come out and tighten it. They left part of my old chain link fence posts installed and were too lazy to pull them out and put in new so the metal posts didn't match in height and looks and they had a different circumference in diameter. The gates I requested were not the correct gates. They were to order gates WITH a fence covering preinstalled by the factory already on them, instead they went to TSC and bought cattle gates and tied horse fence to it. THe fence was to keep my animals in the specific parts of the yard and it was up way too high off the ground and my dogs were able to go under. There were old fence posts from the chain link that was sheared off above the ground level and left exposed sharp edges. The twisted and braided wire at the top of the fence that was to keep the fence pulled tight and hog tied to the horse fence was never pulled tight and it drooped down a good 9 to 12 inches in the middle of each section. They told me it was for looks and not to be used as anything else. I had to call them back out several times as well as to stop by the business office to show them pictures of everything that was wrong. They denied it was their doing and that I was being too picky. They only came back to fix things AFTER I called the owner directly and she blamed everything on her husband being out of town, her son quitting and moving on in life, and she had to 'steal' away the best worker from another company in order to get things done at my house. (Don't care! This is a business, you are the owner and need to take responsibility of your business! They came back out and 'fixed' things. As I did my walk around and checked the fence line I noticed that they did lower the fence to the ground, they did put caps on the posts (3 different styles and all but 5 were used and one even had a hole cut out of it) they spray painted the welded spots with silver SPRAY PAINT and not the type to prevent rust! , but only on one side of each weld. I had to purchase the correct stuff and do it myself! The fence was level and not at different heights at this time. But the fence by the driveway moved back and forth by more than two feet in both directions. My dog would put her paws on the fence and lean it over and climb out. I had to call them out once again and they would not show for another two months to fix this and it was only after we contacts the BBB on them. Finally they showed to fix it, but it was the following June in 2013. The employees, foreman, and workers bad mouthed each other constantly pointing blame on whoever was not present on the shotty job! They never took me serious about what I wanted and my expectations until I finally informed them that my brother owns a fencing business out of state and my husband worked installed fences. I would have had them come in town to do the job, but I needed it done asap due to the necessity of locking up my animals and keeping them safe. Since they took so long to get the fence started and completed I had to keep all of the animals in my house and garage until it was finished. We were scheduled to leave on vacation the second week of June so I had to take 4 dogs with me 14 hours away just to return home to a still incomplete fence a month later. I will never use them again or recommend them to anyone else either. We still had problems with our fence until my husband came home to fix it.