Thompson Property Inspection, LLC

We were all set to close on our home we were building until a last minute inspection requirement popped up. This was the Friday before thanksgiving and finding any kind of professional services last minute was very tough. If we were unable to obtain an inspector before thanksgiving it would have delayed closing for at least a month and possibly lost the house all together. Mr. Thompson adjusted his schedule to accommodate us on short notice and made it happen. He single handed saved Christmas for my family. The inspection process was also very thorough and easy. Very professional report provided.

Mr. Thompson was very personable, professional, and knowledgeable. He was extremely thorough with his inspection checking every square inch of the home and then explained everything to me in a manner so that I could fully understand. Mr. Thompson communicated with me in detail from the moment we hired him through the entire process and further more offered to answer any questions we have for life! I could not ask for a better job to be done and at a fair price. Mr. Thompson we greatly appreciate the great job and the professional experience that you provided. We will definitely recommend you to everyone we know and will certainly use your company for any of our future needs. Thank you again for everything!

Great, I live several hours away and handled everything by phone and email. Very professional and detailed reporting.

Excellent!! Bruce Thompson was extremely thorough and knowledgable. He explained in great detail his findings and observations right after the inspection, then submitted a report to me within 24 hours. He is very personable and great to work with.

It went well and he was efficient and professional. He was patient with my lack of knowledge and even said he's for life so I can call him down the line to talk about it again.

My Mother owned a house in Hideaway Lake until she passed away earlier this year. Because the home was ~30 years old, I was trying to determine if I wanted to buy it from the estate or sell it. As part of my due diligence, I decided to have it inspected, and found Thompson Property Inspection on Angie's List. I called him to conduct an interview, and liked him very much. He took the time necessary to answers to my questions, explained his inspection philosophy/approach (e.g. time spent per sf, etc.), and did so while he and his family were on vacation, attending a Church retreat in Michigan (which I learned at the end when scheduling the inspection).
Liking what I heard, I scheduled the inspection but later had to re-schedule on short notice due to unexpected work related issues. Mr. Thompson was very flexible with the rescheduling, which was appreciated since I couldn't give him a specific date at that time. Once it was rescheduled, I met Mr. Thompson at the house to review his findings. He walked me through each item in detail, again taking the time necessary to fully explain each issue. Because I had underestimated the time necessary for our meeting, my time began to grow short before I had to meet with the probate attorney. Mr. Thompson accommodated my schedule by then focusing on the most critical findings. Because I had to cut our time short, he graciously offered to finish his review by phone, which we later did. I received his report the same day, before I arrived back at my home in Dallas late that afternoon.

1. What I liked:
2. 1. The time spent on the home inspection (excluding our meeting afterward) was easily 3.5 hours, which I thought was extraordinary given the size of the house (1,300 sf).

• 2. Mr. Thompson was very generous with his time in reviewing the report. I could tell that it was important to him that I understood the issue. I've built four homes for my family over the course of several relocations, so it was immediately apparent to me that he was very knowledgeable about the MEP systems and various other components that are integral to home construction.
• 3. About a month after the inspection, I had additional questions regarding certain findings. When I called Mr. Thompson, he didn't hesitate to retrieve the report and spent the time necessary to address my questions.

4. The report was comprehensive, well written and professional. It included several pictures of many findings. which added clarity to the specific issue.
5. It is apparent to me that Mr. Thompson takes great pride in his work product.
6. Considering the time he spent on the inspection, I found Mr. Thompson's charge to be very reasonable.
What I didn't like:
1. I haven't found anything yet.
Bottom line - I wanted an objective opinion on the condition of my Mother's house. Mr. Thompson was able to give me the information and perspective that I sought, which allowed me to make an informed decision, i.e. to purchase the house. Should I again need home inspection services in the Tyler area, I will call Thompson Property Inspection without hesitation.

Bruce was very detail oriented and professional. He was easy to schedule and prompt and very communicative. He did a thorough inspection and explained to us everything that he found. He even gave us some very helpful information on what we could do to correct some of the things he found during the inspection along with some very helpful information as to what the building code is for our area. We were very appreciative of the time he took (about 5 1/2 hours for a 2800 sf house) both in the inspection and the explanation of his findings. He was knowledgeable and courteous. We would not hesitate to use him again and will gladly recommend him to family and friends!!!

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