LaPointe Roofing & Construction LLC

We decided to be proactive, and replace a roof that was older (12 years), but NOT leaking. The Lapoint brothers were very responsive during the quoting process. There were flashy presentations on materials and process. The install was decent... starting and ending on time. The workers cleaned up after themselves, and it looked good from the street. Then it rained, and we found a big leak... a stream of water into our attic, through the bathroom, and onto the ceiling of the garage below. Our NIGHTMARE had begun. Their first response was a guy with a chalk gun. In total, SIX attempts to fix the leak, over a YEAR period we UNSUCCESSFUL. They did manage to slow the stream to a drip, but decided that our roof design was really the problem and refused to fix it properly without more money. They denied responsibility for water damage to the house, and even with an ADDITIONAL $3200 for fixing the leak properly, they didn't call back or show up when they said they would. It's the rainy season in Houston, and I had to cut my losses and call them off. Their response to warranty work is horrible. I've lost faith in the company and personally in Robert LaPointe, the owner. I finally realized they did not have the skills to fix the problem after the year of listening to promises and then lots of excuses. It's hard to hold them responsible for rectifying the problem when you realize they really don't have the skills to do it right. Stay away from Lapointe Roofing and Construction.