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1st Choice Roofing & Construction
Acoustic Ceiling Tiles - Install, Cabinets - Install, Cabinets - Repair,
About us
We specialize in Roofing Repairs, Roofing Inspections, Re-Roofs, & Roofing Maintenance, of all types of Roofing systems. We have full time repair crew that are our employees not subs.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Residential & Commercial Roofing, Roofing inspections, Roofing maintenance, Roofing repairs, of all types of Roofing systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.945 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 45 reviews
Jennifer G.
Jan 2017
1st Choice was very prompt in getting our roof inspected (they do free inspections), meeting with our insurance adjuster to make sure he saw every hail dent, working with our insurance company, and getting the project scheduled, underway, and completed in a timely manner. My yard was so clean after they left that - except for having a beautiful new roof - you'd never know so much construction had gone on! Their project manager, workers, accountants, and everyone we interacted with were very friendly and professional. I plan to use them for all roofing and renovation projects.
Nancy H.
Dec 2016
Great. They were very professional - gave options as to do repairs or replace the roof. We decided to replace, and we are so happy with the results. They got the work done in one day (delivered the materials the day before) and cleaned up completely. Every time we go for a walk and I see our roof I am thrilled as to how good it looks! We highly recommend this company. Nancy H.
Gloria R.
Dec 2016
David Chavez, Sr. Project Manager of 1st Choice Roofing & Construction met with the insurance adjuster at our home. He worked closely with the adjuster to ensure we received the maximum amount possible. He explained the roofing process & materials to us and provided samples. David was knowledgeable, professional, patient and on time for appointments. Eddie Almeida was professional and helpful when scheduling the work and material delivery around our schedule. The materials were delivered as promised and properly stacked in the correct area. Our home was re-roofed in one day and the workers were careful and meticulous in the clean-up process. We are happy with our roof and it looks great. We would highly recommend 1st Choice Roofing & Construction.
Jeff B.
Dec 2016
1st Choice Roofing did a fantastic job throughout the entire processes. They re-roofed my one story house in one day. They were meticulous in the cleanup process. My new roof is far superior to what I had before and I'm extremely pleased with the end result. The roof looks great. I actually enjoyed working with them. They keep there promises. They explained the roofing process to me. They explained the different roofing materials to me and why this one is a superior product to use. They were attentive to my cares & concerns. I would highly recommend them to anyone who wants a quality roof installed. Good job 1st Choice Roofing !!!!
Kyle T.
Sep 2016
We had hail damage on our roof after a bad storm. 1st Choice Roofing made the entire process very easy to work through - from meeting the insurance adjuster, scheduling appointments around my work schedule, completing paperwork, etc. After completing the project, the roof looks great and we haven't had any issue.
James H.
Sep 2016
Manuela P.
Sep 2016
Excellent job! Very pleased !
William F.
Sep 2016
They did a very good job both in terms of the inspection/reporting as well as the actual repairs. They were very prompt, showing up when promised and completing the work quickly. We are very satisfied with them.
Homeowner
Jul 2016
We had our roof repaired due to storm damage. First Choice walked us through the process and also interfaced with our insurance company. The installation process is quick and they clean up well. It has rained a lot in Houston since our roof was replaced and we haven't had any issues.
Response from 1st Choice Roofing & Construction
"We thank you for leaving feedback, we greatly appreciate your business."
Sandra F.
Mar 2016
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Response from 1st Choice Roofing & Construction
"[Member Name Removed], thank you for the feedback, we greatly appreciate the business."
Sandra F.
Mar 2016
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Response from 1st Choice Roofing & Construction
"[Member Name Removed], thank you for the feedback, we greatly appreciate the business."
William B.
Jan 2016
unknown
Response from 1st Choice Roofing & Construction
"Mr [Member Name Removed], thank you for your feedback, we greatly appreciate your business."
Elma S.
Nov 2015
unknown
Response from 1st Choice Roofing & Construction
"[Member Name Removed], thank you for your feedback, we greatly appreciate your business."
Juanita P.
Nov 2015
Worked with Bruce Honts and he was fabulous. Went above and beyond to help make a selection of type, color, etc. Easy to work with - went on roof with adjuster to make sure all issues were addressed properly. Workmanship was great. Next door neighbor saw roof being installed and inquired about their services because he could see the quality of the work that was done. Highly recommend. Did not show cost of service - insurance related.
Response from 1st Choice Roofing & Construction
"Mrs. [Member Name Removed], we are so happy you had a good experience with Bruce on your roofing project. We thank you for taking time to leave us feedback, we greatly appreciate your business."
CHUCK E.
Oct 2015
My wife and I hired this company to replace the roof covering on our home. After discussing the project with Martin Morales to some extent, I thought that we had thoroughly vetted our contractor and would be in for a good experience. Boy was I ever wrong! This was the worst nightmare that either of us has ever experienced at the hands of a contractor. To this day my wife bristles at the mere mention of Martin Morales or 1st Choice Roofing and Construction. Ask yourself just how bad does a company have to behave for the BBB to actually REVOKE a paid for accreditation. That's exactly what happened to 1st Choice Roofing and Construction after our ordeal.
I will never again trust anything Mr. Morales says and thoroughly regret ever having to deal with him or 1st Choice Roofing and Construction.
I will never again trust anything Mr. Morales says and thoroughly regret ever having to deal with him or 1st Choice Roofing and Construction.
Angela K.
Oct 2015
The materials were delivered a day or two before the work began. The workers arrived early and completed our roof in one day. When the work was completed, they completely cleaned up, leaving no trace that they had ever been there, except for our beautiful new roof! We highly recommend 1st Choice Roofing & Construction!!
Response from 1st Choice Roofing & Construction
"Mrs. [Member Name Removed], thank you for leaving us a feedback, we greatly appreciate your business."
Tom M.
Sep 2015
We were in a quandary. The insurance adjuster had approved replacement of 2/3 of the roof due to hail damage, but said that the steeper parts were not damaged. Who replaces 2/3 of a roof? A company we had previously used, let us down and did not give us a report that we needed to appeal to the insurance company for a second adjuster.
In the meantime, we had called 1st Choice. They were unaware of the situation with regard to the insurance inspection.
As far as they were concerned, this was the first inspection Troy Franklin came, inspected the roof, took extensive pictures and in a few days supplied us with a comprehensive report documenting the damage. We used this report to appeal and ask for a re-inspection by a second adjuster. Arrangements were made and Troy met the 2nd adjuster and after the second
inspection, replacement of the entire roof was approved.
Troy is rather quiet, but entirely professional in his behavior. He took the time to sit down with us and answer our questions. He did a good job of keeping us informed of what was going on before and after the re-inspection and during the arrangements for scheduling delivery of materials and scheduling the work. We were also kept informed via email from the office. There was some time between approval and the actual work, but we understood that this was a busy time.
When the weather finally permitted, the crew (9 or 10) showed up on the appointed day at 7AM. Troy was present during the second half of the day and did a final inspection. They were totally finished, including a thorough cleanup by 7:30PM the same day! This was a for 3750 sq-ft one-story house (62.7 sq).
We?re very happy with the result and highly recommend 1st Choice.
In the meantime, we had called 1st Choice. They were unaware of the situation with regard to the insurance inspection.
As far as they were concerned, this was the first inspection Troy Franklin came, inspected the roof, took extensive pictures and in a few days supplied us with a comprehensive report documenting the damage. We used this report to appeal and ask for a re-inspection by a second adjuster. Arrangements were made and Troy met the 2nd adjuster and after the second
inspection, replacement of the entire roof was approved.
Troy is rather quiet, but entirely professional in his behavior. He took the time to sit down with us and answer our questions. He did a good job of keeping us informed of what was going on before and after the re-inspection and during the arrangements for scheduling delivery of materials and scheduling the work. We were also kept informed via email from the office. There was some time between approval and the actual work, but we understood that this was a busy time.
When the weather finally permitted, the crew (9 or 10) showed up on the appointed day at 7AM. Troy was present during the second half of the day and did a final inspection. They were totally finished, including a thorough cleanup by 7:30PM the same day! This was a for 3750 sq-ft one-story house (62.7 sq).
We?re very happy with the result and highly recommend 1st Choice.
Response from 1st Choice Roofing & Construction
"We thank you for leaving such a detailed feedback about your experience using 1st choice roofing for your roofing project. We greatly appreciate your business."
Jeffrey S.
Sep 2015
1st Choice Roofing and Construction did a great job with my roof and gutter replacement. Their crew did the entire roof in one day (2,600 sq ft single story house with steep roof). They were very thorough in cleaning up after the job. I worked directly with Rene, and he was helpful and informative during the entire process. I would definitely recommend this company.
Response from 1st Choice Roofing & Construction
"Mr. [Member Name Removed], Thank you for taking the time to leave us a feedback, we greatly appreciate your business."
Tracey K.
Aug 2015
Very Professional, helpful & knowledgeable Sales Team (Bruce Honts) helped walk me thru the process since I have never dealt with this before (including how to work with my insurance to file claim). He was always quick to respond and would always follow up after each day the workers were out, to be sure all was done correctly and to my liking. The only observance/complaint I had at all was for the actual workers, who while putting on new roof were not very considerate of my yard/plants. Trash everywhere & tools actually on top of my plants. There was a slight issue due to shingles being pushed up underneath my skylight but once Bruce was informed he made sure someone came out to look the very next day and they were able to correct within just a few minutes, so I was pleased. Despite the massive amount of people having to do the same thing (have new roof installed due to major hail damage), they were able to get me on schedule pretty quick and all work was completed over a total of just 2 days, which was actually pretty awesome! Overall great service and quality products and would definitely recommend 1st Choice Roofing and will use them again for my roofing/gutter needs.
Response from 1st Choice Roofing & Construction
"Thank you for taking the time to leave us feedback. We greatly appreciate the business."
C D.
Aug 2015
Glen said there were no holes at the gutter-roof edge. I asked him to give me estimates for a re-roof because my roof is over 20 years old. Estimates were given for CertainTeed Landmark Pro and Impact Resistant shingles. At this time - August - I am not ready to re-roof yet. First Choice is one of the few companies who do hand nailing-a good point to consider. Will probably be getting the Impact-resistant HD shingles in the future because of the insurance discount. Listed Price is with Angie's List discount.
Response from 1st Choice Roofing & Construction
"Mrs [Member Name Removed], we thank you for taking your time and leaving feedback on Angie's list. We greatly appreciate your business."
Tim B.
Jun 2015
1st choice roofing was extremely professional and prompt throughout the whole process. Rene came out for the initial inspection and arrived before the scheduled time and proceeded to wait for me to arrive. Rene then worked with the insurance adjuster to ensure the correct coverage and scope of work. The roofing crew was very efficient and did an excellent job on the roof replacement. They took care to protect all around the house to capture debris and nails, once finished they cleaned up all the debris and swept for nails. Rene then came out the following morning to do a final inspection to ensure no nails left on the ground. After some more heavy Houston rain, there are no leaks and only found two nails on the ground that have washed up due to yard work and rain; all in all that is a great clean up job! Will definitely recommend 1st Choice Roofing and Construction.
Response from 1st Choice Roofing & Construction
"We greatly appreciate you choosing 1st choice roofing to do your roofing project. Thank you for taking the time to leave us your feedback it is much appreciated."
Misha R.
Jun 2015
Provider gave an estimate on full roof replacement 4 months ago, at which point I told him that I'll look to get the work done this summer. I contacted them this week, as I'm getting the bids ready for the job, so the guy called me back this afternoon. After a 10 minute lecture on them being in demand, and that the prior estimate was no longer valid, provider proceeded to tell me about the insurance company, depreciation, deductible, etc., and that their prices have gone way up in the last 2 months, so this job is going to cost a lot more. All I asked for was a new quote then, and he kept wasting my time, never actually giving me the numbers. After I told him that my time is valuable, the guy hung up on me. I'm shocked a this treatment, but apparently they now have more work than they know what to do with. Well, we all know that it's all cyclical, and I'm sure these people are not going to be in business very long with this attitude towards customer service. Taking my business elsewhere!
Response from 1st Choice Roofing & Construction
"unfortunately due to the massive hail storm that happened in April the pricing for materials and labor increased by a huge margin. This was explained to the customer but they were not trying to hear it. We have no control over and act of god type of an event that drives the pricing of labor and materials higher due to more demand. We strive to make all of our customers happy and we don't increase pricing unless we have an unforeseeable event causing pricing to go up."
Matt H.
Dec 2014
unknown
Response from 1st Choice Roofing & Construction
"We greatly appreciate you choosing 1st Choice Roofing & Construction for your roof repair project. Thank you for taking the time out of your day to leave us feedback about your experience using 1st Choice Roofing for your roof repair."
Jack A.
Sep 2014
Very polite. Came to my work place to show me the pictures they took while inspecting the roof.
Prompt service. Good clean up after service.
Prompt service. Good clean up after service.
Response from 1st Choice Roofing & Construction
"We greatly appreciate you choosing 1st Choice Roofing & Construction for your roof repair project. Thank you for taking the time out of your day to leave us feedback about your experience using 1st Choice Roofing for your roof repair."
Martha S.
Jul 2014
Responded quickly to my email. Came right out to view the problem and give me an estimate. Immediately scheduled the repair and completed it very, very quickly. Sent pictures with the invoice. I could not be happier with the work and service.
Response from 1st Choice Roofing & Construction
"We greatly appreciate you choosing 1st Choice Roofing & Construction for your roof repair project. Thank you for taking the time out of your day to leave us feedback about your experience using 1st Choice Roofing for your roof repair."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
1st Choice Roofing & Construction is currently rated 4.9 overall out of 5.
1st Choice Roofing & Construction accepts the following forms of payment: CreditCard
Yes, 1st Choice Roofing & Construction offers free project estimates.
No, 1st Choice Roofing & Construction does not offer eco-friendly accreditations.
No, 1st Choice Roofing & Construction does not offer a senior discount.
Yes, 1st Choice Roofing & Construction offers emergency services.
No, 1st Choice Roofing & Construction does not offer warranties.